All reviews

Rating Breakdown

  • 5
    82% (2,121 ratings)
  • 4
    12% (319 ratings)
  • 3
    2% (46 ratings)
  • 2
    1% (24 ratings)
  • 1
    3% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2023

Good and fast support and good extra ranking in Google Search Console. If you have issues, support will help you out with mail or chat

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

Fantastic customer service and great app! I reached out to them regarding a question for our store and we got immediate and extensive feedback and they even offered us to do an SEO check.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

un excellent suivi par email, très utile. leur expert expliquent bien et font un suivis efficace, site web amélioré

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Hope to serve you again soon. Best, PIU Team

1 / 5 Share

May 31, 2023

It wont even let me set up an account. It wont even clear the menu. Not helpful if it doesn't work.

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I've just read your review of our app, Plug in SEO. I can't find any helpdesk ticket/s from you. We're very happy to help on email to all of our users. Please reach out back to us and we will assist you with your concern, set up our app, and run an SEO check - free of charge!

5 / 5 Share

May 12, 2023

The app is perfect and it does its job very well. The Plug In SEO team is present, fast and efficient. To recommend :-)

Using app

3 months

Total reviews

13

Average rating

5.0

5 / 5 Share

April 12, 2023

Very good plugin! Support has been extremely responsive and have helped a lot. I will continue to use Plug In SEO.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2023

Absolutely great support with quick response and helpful tips. Really good help with setting up the app and automatically structured products in Google Search Console.

Store

GENIGUN

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Andreas! Your review made our day and we sincerely thank you for taking the time to share your thoughts with us. Best, PIU Team

5 / 5 Share

March 29, 2023

The app does all the hard work for you, analyzing your website and identifying any issues that may be hurting your search engine rankings. It provides clear and actionable recommendations for improvement, along with helpful tips and resources. Although there were a few teething troubles in the beginning, the response from the Plugin SEO team was quick and helpful. They were able to address all my concerns and get me up and running in no time.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dickie, We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Best, PIU Team

5 / 5 Share

March 8, 2023

We have been using Plug In SEO for years. We leverage the app's dynamic SEO content feature to save weeks of work, if not months. The support team is knowledgeable and helpful. We will recommend Plug In SEO to anyone who needs to manage SEO on large number of pages in their Shopify stores.

Using app

Over 3 years

Total reviews

14

Average rating

5.0

Developer Reply

Hi Hades, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Best, PIU Team

5 / 5 Share

Feb. 21, 2023

I've only just started using Plug In SEO but I've already been able to change so much that needed to be changed, with the help of the oh so patient helpers. I've pestered them wih so many questions and all of the answers given back to me have been polite, clear and concise and have explained exactly what I've needed to do and they've helped me work through the issues. I really am impressed. Thank you

Using app

8 months

Total reviews

9

Average rating

4.4

5 / 5 Share

Feb. 19, 2023

Very helpful team and effective app. Responsive when I needed them, when another (different) app was affecting my store. Plug in came to the rescue. Thanks y'all.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ramesh, We’re so grateful that you took the time out of your day to share your review with us. Thanks again, and have a wonderful day. Best, PIU Team

5 / 5 Share

Feb. 14, 2023

I knew nothing about SEO or what Plug In SEO could do for my business. Thanks for the resources shared and excellent customer support to help my business become more visible on search engines.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Yamel, Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. Best, PIU Team

5 / 5 Share

Feb. 8, 2023

This is a great company with very knowledgeable folks. I was impress with their responses. Well written and was to understand. Great and kind response. Sometimes accompanying with videos. I learned quite a bit about SEO from my few communications.

Using app

Over 8 years

Total reviews

3

Average rating

4.0

Developer Reply

Hi Nathan, We’re so grateful that you took the time out of your day to share your feedback with us. Our team will be happy to hear that their hard work has paid off! Cordially, PIU Team

5 / 5 Share

Feb. 2, 2023

We have a young shop and do not longer need this plug in after review. I think once we grow we will be a better fit.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lisa, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team

5 / 5 Share

Jan. 27, 2023

I wish there was an instant chat but since there wasn't, the Customer Happiness Specialist Libby Yu was very helpful and clearly answered my question. She also provided links for extra understanding eliminating the need for back and forth communication.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Paula, We sincerely appreciate you taking the time to share with us your experience. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Cheers! PIU Team

5 / 5 Share

Jan. 16, 2023

Nice meeting with Divya Pal, it was a sweet way to introduce me to the app ! Really informative ! I hope I learn more from them again!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks, Abdelilah! It makes our day to hear that we were able to provide you with 5-star service. On behalf of our entire team, thank you for allowing us to serve you. All the best!

5 / 5 Share

Jan. 2, 2023

Good Service for our website and so helpful if you don’t understand SEO. recommend this plugin….

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bebe! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! - PIU Team

5 / 5 Share

Oct. 28, 2023

I was having a few issues accessing reports so I contacted the support team. Libby was so helpful and did the set up for me and also gave me advice in other areas too. Would highly recommend this app for any store owner

Using app

10 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi Debbie, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kriti receives the recognition she deserves. Thank you again, PIU Team

5 / 5 Share

Dec. 6, 2022

nice service and they are really kind. they explain to you about seo and they are good. i raccomanded this plugin

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Simon, We really appreciate you sharing your review of our service. Your kind words encourage us to continue doing our best. Thank you! Best, PIU Team

5 / 5 Share

Nov. 18, 2022

As a new online business, we needed help with our online presence and employed SEO services for a Complete SEO fixes project. Divya (Project Manager) was very helpful and provided a complete professional service. They submitted a full report for our review containing recommendations and potential fixes and was followed by a video call to answer any questions we may have. Once agreed they implemented the changes promptly. We will see if this makes a difference to our online presence in the near future. Would recommend.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Tracy, Our team enjoys doing what they do because of customers like you. Your review just made our day. We’ll make sure that Miss Divya Pal receives your kind feedback. It will make her day! Thank you so much! Best, PIU Team