All reviews

Rating Breakdown

  • 5
    83% (567 ratings)
  • 4
    10% (67 ratings)
  • 3
    1% (7 ratings)
  • 2
    2% (14 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 100% (682)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2023

We have a young shop and do not longer need this plug in after review. I think once we grow we will be a better fit.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lisa, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team

5 / 5 Share

Jan. 27, 2023

I wish there was an instant chat but since there wasn't, the Customer Happiness Specialist Libby Yu was very helpful and clearly answered my question. She also provided links for extra understanding eliminating the need for back and forth communication.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Paula, We sincerely appreciate you taking the time to share with us your experience. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Cheers! PIU Team

5 / 5 Share

Jan. 2, 2023

Good Service for our website and so helpful if you don’t understand SEO. recommend this plugin….

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bebe! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! - PIU Team

5 / 5 Share

Oct. 28, 2023

I was having a few issues accessing reports so I contacted the support team. Libby was so helpful and did the set up for me and also gave me advice in other areas too. Would highly recommend this app for any store owner

Using app

8 months

Total reviews

7

Average rating

4.7

Developer Reply

Hi Debbie, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kriti receives the recognition she deserves. Thank you again, PIU Team

5 / 5 Share

Dec. 6, 2022

nice service and they are really kind. they explain to you about seo and they are good. i raccomanded this plugin

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Simon, We really appreciate you sharing your review of our service. Your kind words encourage us to continue doing our best. Thank you! Best, PIU Team

5 / 5 Share

Nov. 18, 2022

As a new online business, we needed help with our online presence and employed SEO services for a Complete SEO fixes project. Divya (Project Manager) was very helpful and provided a complete professional service. They submitted a full report for our review containing recommendations and potential fixes and was followed by a video call to answer any questions we may have. Once agreed they implemented the changes promptly. We will see if this makes a difference to our online presence in the near future. Would recommend.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Tracy, Our team enjoys doing what they do because of customers like you. Your review just made our day. We’ll make sure that Miss Divya Pal receives your kind feedback. It will make her day! Thank you so much! Best, PIU Team

5 / 5 Share

Nov. 10, 2022

I'm using Plug in SEO to help me with site optimisation and key word research! The team is so professional, available for questions and calls at all times, very responsive and they've been extremely helpful in helping me understand how SEO works. Thank you Divya and team for all your support in this journey. Will definitely recommend using their services.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Salah, It’s great to hear that you had a positive experience with our Plug in SEO Services. Miss Divya Pal will be happy to hear that her hard work has paid off! If there’s anything we can do to serve you further, let us know. Best, PIU Team

5 / 5 Share

Nov. 2, 2022

It's a rare company and I am amazed at how all the people working there are kind and enthusiastic to work out our solutions. I would like to keep it to myself, but I am writing here to thank these people. Thank you so much : ) and you wont regret to purchase their service

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Akiko, Thank you!!! Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. Best, PIU Team

5 / 5 Share

Nov. 1, 2022

We installed this app and paied for a 199$ optimization. After checking our website, the SEO expert informed me that I had to uninstall another SEO app that we were using. We chose to keep to not uninstall our app and not go futher with Plug in SEO. We got refund immediately.

Using app

About 13 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thanks, Elrick! It makes our day to hear that we were able to provide you with 5-star service. Best, PIU Team

5 / 5 Share

Oct. 22, 2022

Divya is very competent on the subject and does not promise on what cannot be achieved. We recommend that you have a half hour consultation with them for your SEO services.

Store

DRUERA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dinesh, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, and have a great day! Best, PIU Team

5 / 5 Share

Oct. 18, 2022

Ho utilizzato solo la versione free e fa quello che promette, il supporto è veloce e soddisfa tutte le richieste.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi BeFashion Team, Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. Grazie, PIU Team

4 / 5 Share

Oct. 7, 2022

Libby is a great customer service rep and helped us with everything we need very quickly. Recommend

Using app

About 20 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hi Harry, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team

5 / 5 Share

Oct. 4, 2022

Plug in SEO did great job in their SEO service for my website. Divya is very professional and easy to talk to. They are the best SEO company I have worked with so far. I strongly recommend them for your website and SEO services.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sumi! Your kind words encourage us to continue doing our best. Thanks again for leaving us a 5-star review, have a wonderful day! Best, PIU Team

5 / 5 Share

Oct. 3, 2022

App works great and support has always been a huge help when needed! I will continue using this app!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Caleb! Thank you for leaving a 5-Stars review. We are glad that the team has managed to meet your needs for our app Plug in SEO. It has been our absolute pleasure to serve you! Best, PIU Team

1 / 5 Share

Sept. 21, 2022

We've had this app for a month, nothing but issues. Shopify recommended this app after our previous SEO app was banned from the app store. The main functions we needed were passing along Structured Data to google, we're a month in and *maybe* have that figured out now. We also noticed that once the app was installed folks started finding old, deleted products on google and bringing them to 404 pages. We NEVER had 404 issues, now we have had thousands in a fw short weeks. The biggest issue was their support email rejects all emails--their listed support email [email protected] rejects any emails. The email [email protected] must be used which is not listed here, but they will respond back from [email protected] and you will not be able to have a conversation/thread with them. The only way I was able to open a thread of communication with them was by asking Shopify Support to start an email chain. But not even Shopify will give me their true contact email. Honestly surprised they are allowed to have an App without a help email. I have no idea how this app has 5 stars. I am also adding here that it's called Plug in SEO in the app store, but when you download the app the title is Plus in SEO "BETA" which would make sense why it's not working perfectly.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hi Steve, We strive to provide the best experience we can for our customers, thank you for your feedback. The way it works for us is that if someone visits a 404 page, a request is made to our server (because of pluginseo snippets) we only record the links and it is not possible for our app to create new URLs or to change settings that would create/lead to these 404 landing pages. As for our support email address you could reach us at [email protected] and/or [email protected] (both are legitimate email addresses), nevertheless we've run tests and also asked assistance from Shopify Support to check on it. Best, PIU Team

5 / 5 Share

Sept. 4, 2022

Very responsive. Demonstrated capability and experience with SEO terms and effectiveness. Even though English is not first language, it did not devalue the service they provide. Suggestion to meet was appreciated to properly understand nuances of our business. Recommended.

Store

bambu

Using app

10 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Jeff, We really appreciate you sharing your review of our service. Our team is so grateful for your positive feedback. Thank you so much for giving us 5 stars! Best, PIU Team

5 / 5 Share

Aug. 3, 2022

Divya was of great help, she took a lot of time to explain everything in detail and very understandably. Very good support, super satisfied with this app!

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words, Adina! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure that Miss Divya receives your kind feedback. It will make her day! Thank you again for choosing Plug in SEO! Best, PIU Team

5 / 5 Share

July 14, 2022

super easy to use and runs in the background - if you need some help upgrade and they are super quick to respond - really helped my rankings

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Matt, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our merchants. Have a wonderful day! Best, PIU Team

4 / 5 Share

July 12, 2022

Libby was a great help in terms of updating some SEO headings and overall assistance. I like getting the report showing me what to improve.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi Sarah! We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best, PIU Team

5 / 5 Share

July 1, 2022

The SEO specialists have always been extremely helpful and prompt answering any questions. Highly recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Michaela, Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again!! Sincerely, PIU Team