Plug in SEO
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We have a young shop and do not longer need this plug in after review. I think once we grow we will be a better fit.
Hi Lisa, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team
I wish there was an instant chat but since there wasn't, the Customer Happiness Specialist Libby Yu was very helpful and clearly answered my question. She also provided links for extra understanding eliminating the need for back and forth communication.
Hi Paula, We sincerely appreciate you taking the time to share with us your experience. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Cheers! PIU Team
Good Service for our website and so helpful if you don’t understand SEO. recommend this plugin….
Hi Bebe! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! - PIU Team
I was having a few issues accessing reports so I contacted the support team. Libby was so helpful and did the set up for me and also gave me advice in other areas too. Would highly recommend this app for any store owner
Hi Debbie, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kriti receives the recognition she deserves. Thank you again, PIU Team
nice service and they are really kind. they explain to you about seo and they are good. i raccomanded this plugin
Hi Simon, We really appreciate you sharing your review of our service. Your kind words encourage us to continue doing our best. Thank you! Best, PIU Team
As a new online business, we needed help with our online presence and employed SEO services for a Complete SEO fixes project. Divya (Project Manager) was very helpful and provided a complete professional service. They submitted a full report for our review containing recommendations and potential fixes and was followed by a video call to answer any questions we may have. Once agreed they implemented the changes promptly. We will see if this makes a difference to our online presence in the near future. Would recommend.
Hi Tracy, Our team enjoys doing what they do because of customers like you. Your review just made our day. We’ll make sure that Miss Divya Pal receives your kind feedback. It will make her day! Thank you so much! Best, PIU Team
It's a rare company and I am amazed at how all the people working there are kind and enthusiastic to work out our solutions. I would like to keep it to myself, but I am writing here to thank these people. Thank you so much : ) and you wont regret to purchase their service
Hi Akiko, Thank you!!! Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. Best, PIU Team
Divya is very competent on the subject and does not promise on what cannot be achieved. We recommend that you have a half hour consultation with them for your SEO services.
Hi Dinesh, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, and have a great day! Best, PIU Team
Ho utilizzato solo la versione free e fa quello che promette, il supporto è veloce e soddisfa tutte le richieste.
Hi BeFashion Team, Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. Grazie, PIU Team
Libby is a great customer service rep and helped us with everything we need very quickly. Recommend
Hi Harry, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team
Plug in SEO did great job in their SEO service for my website. Divya is very professional and easy to talk to. They are the best SEO company I have worked with so far. I strongly recommend them for your website and SEO services.
Hi Sumi! Your kind words encourage us to continue doing our best. Thanks again for leaving us a 5-star review, have a wonderful day! Best, PIU Team
App works great and support has always been a huge help when needed! I will continue using this app!
Hi Caleb! Thank you for leaving a 5-Stars review. We are glad that the team has managed to meet your needs for our app Plug in SEO. It has been our absolute pleasure to serve you! Best, PIU Team
We've had this app for a month, nothing but issues. Shopify recommended this app after our previous SEO app was banned from the app store. The main functions we needed were passing along Structured Data to google, we're a month in and *maybe* have that figured out now. We also noticed that once the app was installed folks started finding old, deleted products on google and bringing them to 404 pages. We NEVER had 404 issues, now we have had thousands in a fw short weeks. The biggest issue was their support email rejects all emails--their listed support email [email protected] rejects any emails. The email [email protected] must be used which is not listed here, but they will respond back from [email protected] and you will not be able to have a conversation/thread with them. The only way I was able to open a thread of communication with them was by asking Shopify Support to start an email chain. But not even Shopify will give me their true contact email. Honestly surprised they are allowed to have an App without a help email. I have no idea how this app has 5 stars. I am also adding here that it's called Plug in SEO in the app store, but when you download the app the title is Plus in SEO "BETA" which would make sense why it's not working perfectly.
Hi Steve, We strive to provide the best experience we can for our customers, thank you for your feedback. The way it works for us is that if someone visits a 404 page, a request is made to our server (because of pluginseo snippets) we only record the links and it is not possible for our app to create new URLs or to change settings that would create/lead to these 404 landing pages. As for our support email address you could reach us at [email protected] and/or [email protected] (both are legitimate email addresses), nevertheless we've run tests and also asked assistance from Shopify Support to check on it. Best, PIU Team
Very responsive. Demonstrated capability and experience with SEO terms and effectiveness. Even though English is not first language, it did not devalue the service they provide. Suggestion to meet was appreciated to properly understand nuances of our business. Recommended.
Hi Jeff, We really appreciate you sharing your review of our service. Our team is so grateful for your positive feedback. Thank you so much for giving us 5 stars! Best, PIU Team
Divya was of great help, she took a lot of time to explain everything in detail and very understandably. Very good support, super satisfied with this app!
Thank you for your kind words, Adina! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure that Miss Divya receives your kind feedback. It will make her day! Thank you again for choosing Plug in SEO! Best, PIU Team
Libby was a great help in terms of updating some SEO headings and overall assistance. I like getting the report showing me what to improve.
Hi Sarah! We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best, PIU Team
The SEO specialists have always been extremely helpful and prompt answering any questions. Highly recommend!
Hi Michaela, Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again!! Sincerely, PIU Team
After over two years of use, customer support became increasingly unwilling to help with the problem and eventually uninstalled
Thank you for your feedback, Henry! We’re sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. But sometimes we needed more clarity on the issue and what you're trying to do and what isn't working. Some screenshots would be useful too. With that, we should be able to advise. These situations don’t happen too often, but when they do, it’s frustrating for everyone involved. You may contact our Product Manager at [email protected] so we can discuss your concerns in more detail. We can assure you that our goal is to always provide excellent customer service with every email inquiry. Best, PIU Team
I needed simple, actionable help with my SEO. This app gave me just that. Would definitely recommend to anyone, and on top of it all, they offer a completely free plan
Thanks so much for taking the time to share your experience with Plug In SEO! We're glad you're enjoying the app and our team is always here to help if you have any specific questions you need answered. All the best, Plug In SEO Support
So far, everything has been great! Customer service respons quickly and app is easy to use. Thanks!!
Thank you for your kind words, Rami! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our merchants. Have a wonderful day! Best, PIU Team
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