Plug in SEO
All-in-one SEO app to help stores increase organic traffic.
Rating
4.6
feedback
678
chart
#2,435
All reviews
Review RSS Feed
March 8, 2023
We have been using Plug In SEO for years. We leverage the app's dynamic SEO content feature to save weeks of work, if not months. The support team is knowledgeable and helpful. We will recommend Plug In SEO to anyone who needs to manage SEO on large number of pages in their Shopify stores.
Hi Hades, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Best, PIU Team
Feb. 21, 2023
I've only just started using Plug In SEO but I've already been able to change so much that needed to be changed, with the help of the oh so patient helpers. I've pestered them wih so many questions and all of the answers given back to me have been polite, clear and concise and have explained exactly what I've needed to do and they've helped me work through the issues. I really am impressed. Thank you
Feb. 19, 2023
Very helpful team and effective app. Responsive when I needed them, when another (different) app was affecting my store. Plug in came to the rescue. Thanks y'all.
Using app
About 1 year
Total reviews
1
Average rating
5.0
Hi Ramesh, We’re so grateful that you took the time out of your day to share your review with us. Thanks again, and have a wonderful day. Best, PIU Team
Feb. 8, 2023
This is a great company with very knowledgeable folks. I was impress with their responses. Well written and was to understand. Great and kind response. Sometimes accompanying with videos. I learned quite a bit about SEO from my few communications.
Hi Nathan, We’re so grateful that you took the time out of your day to share your feedback with us. Our team will be happy to hear that their hard work has paid off! Cordially, PIU Team
Feb. 2, 2023
We have a young shop and do not longer need this plug in after review. I think once we grow we will be a better fit.
Hi Lisa, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team
Jan. 27, 2023
I wish there was an instant chat but since there wasn't, the Customer Happiness Specialist Libby Yu was very helpful and clearly answered my question. She also provided links for extra understanding eliminating the need for back and forth communication.
Hi Paula, We sincerely appreciate you taking the time to share with us your experience. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Cheers! PIU Team
Jan. 2, 2023
Good Service for our website and so helpful if you don’t understand SEO. recommend this plugin….
Hi Bebe! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! - PIU Team
Oct. 28, 2023
I was having a few issues accessing reports so I contacted the support team. Libby was so helpful and did the set up for me and also gave me advice in other areas too. Would highly recommend this app for any store owner
Hi Debbie, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kriti receives the recognition she deserves. Thank you again, PIU Team
Dec. 6, 2022
nice service and they are really kind. they explain to you about seo and they are good. i raccomanded this plugin
Hi Simon, We really appreciate you sharing your review of our service. Your kind words encourage us to continue doing our best. Thank you! Best, PIU Team
Nov. 18, 2022
As a new online business, we needed help with our online presence and employed SEO services for a Complete SEO fixes project. Divya (Project Manager) was very helpful and provided a complete professional service. They submitted a full report for our review containing recommendations and potential fixes and was followed by a video call to answer any questions we may have. Once agreed they implemented the changes promptly. We will see if this makes a difference to our online presence in the near future. Would recommend.
Hi Tracy, Our team enjoys doing what they do because of customers like you. Your review just made our day. We’ll make sure that Miss Divya Pal receives your kind feedback. It will make her day! Thank you so much! Best, PIU Team
Nov. 2, 2022
It's a rare company and I am amazed at how all the people working there are kind and enthusiastic to work out our solutions. I would like to keep it to myself, but I am writing here to thank these people. Thank you so much : ) and you wont regret to purchase their service
Hi Akiko, Thank you!!! Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. Best, PIU Team
Nov. 1, 2022
We installed this app and paied for a 199$ optimization. After checking our website, the SEO expert informed me that I had to uninstall another SEO app that we were using. We chose to keep to not uninstall our app and not go futher with Plug in SEO. We got refund immediately.
Thanks, Elrick! It makes our day to hear that we were able to provide you with 5-star service. Best, PIU Team
Oct. 22, 2022
Divya is very competent on the subject and does not promise on what cannot be achieved. We recommend that you have a half hour consultation with them for your SEO services.
Hi Dinesh, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, and have a great day! Best, PIU Team
Oct. 18, 2022
Ho utilizzato solo la versione free e fa quello che promette, il supporto è veloce e soddisfa tutte le richieste.
Hi BeFashion Team, Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. Grazie, PIU Team
Oct. 7, 2022
Libby is a great customer service rep and helped us with everything we need very quickly. Recommend
Hi Harry, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team
Oct. 4, 2022
Plug in SEO did great job in their SEO service for my website. Divya is very professional and easy to talk to. They are the best SEO company I have worked with so far. I strongly recommend them for your website and SEO services.
Hi Sumi! Your kind words encourage us to continue doing our best. Thanks again for leaving us a 5-star review, have a wonderful day! Best, PIU Team
Oct. 3, 2022
App works great and support has always been a huge help when needed! I will continue using this app!
Hi Caleb! Thank you for leaving a 5-Stars review. We are glad that the team has managed to meet your needs for our app Plug in SEO. It has been our absolute pleasure to serve you! Best, PIU Team
Sept. 21, 2022
We've had this app for a month, nothing but issues. Shopify recommended this app after our previous SEO app was banned from the app store. The main functions we needed were passing along Structured Data to google, we're a month in and *maybe* have that figured out now. We also noticed that once the app was installed folks started finding old, deleted products on google and bringing them to 404 pages. We NEVER had 404 issues, now we have had thousands in a fw short weeks. The biggest issue was their support email rejects all emails--their listed support email [email protected] rejects any emails. The email [email protected] must be used which is not listed here, but they will respond back from [email protected] and you will not be able to have a conversation/thread with them. The only way I was able to open a thread of communication with them was by asking Shopify Support to start an email chain. But not even Shopify will give me their true contact email. Honestly surprised they are allowed to have an App without a help email. I have no idea how this app has 5 stars. I am also adding here that it's called Plug in SEO in the app store, but when you download the app the title is Plus in SEO "BETA" which would make sense why it's not working perfectly.
Hi Steve, We strive to provide the best experience we can for our customers, thank you for your feedback. The way it works for us is that if someone visits a 404 page, a request is made to our server (because of pluginseo snippets) we only record the links and it is not possible for our app to create new URLs or to change settings that would create/lead to these 404 landing pages. As for our support email address you could reach us at [email protected] and/or [email protected] (both are legitimate email addresses), nevertheless we've run tests and also asked assistance from Shopify Support to check on it. Best, PIU Team
Sept. 4, 2022
Very responsive. Demonstrated capability and experience with SEO terms and effectiveness. Even though English is not first language, it did not devalue the service they provide. Suggestion to meet was appreciated to properly understand nuances of our business. Recommended.
Hi Jeff, We really appreciate you sharing your review of our service. Our team is so grateful for your positive feedback. Thank you so much for giving us 5 stars! Best, PIU Team
Aug. 3, 2022
Divya was of great help, she took a lot of time to explain everything in detail and very understandably. Very good support, super satisfied with this app!
Thank you for your kind words, Adina! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure that Miss Divya receives your kind feedback. It will make her day! Thank you again for choosing Plug in SEO! Best, PIU Team