Plug In SEO
Improve Your Organic Traffic & Rank with Plug In SEO...
Rating
4.7
feedback
2,576
chart
#1,469
All reviews
Rating Breakdown
Review RSS Feed
Oct. 22, 2022
Divya is very competent on the subject and does not promise on what cannot be achieved. We recommend that you have a half hour consultation with them for your SEO services.
Hi Dinesh, Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, and have a great day! Best, PIU Team
Oct. 18, 2022
Ho utilizzato solo la versione free e fa quello che promette, il supporto è veloce e soddisfa tutte le richieste.
Hi BeFashion Team, Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. Grazie, PIU Team
Oct. 7, 2022
Libby is a great customer service rep and helped us with everything we need very quickly. Recommend
Hi Harry, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, PIU Team
Oct. 4, 2022
Plug in SEO did great job in their SEO service for my website. Divya is very professional and easy to talk to. They are the best SEO company I have worked with so far. I strongly recommend them for your website and SEO services.
Hi Sumi! Your kind words encourage us to continue doing our best. Thanks again for leaving us a 5-star review, have a wonderful day! Best, PIU Team
Oct. 3, 2022
App works great and support has always been a huge help when needed! I will continue using this app!
Hi Caleb! Thank you for leaving a 5-Stars review. We are glad that the team has managed to meet your needs for our app Plug in SEO. It has been our absolute pleasure to serve you! Best, PIU Team
Sept. 21, 2022
We've had this app for a month, nothing but issues. Shopify recommended this app after our previous SEO app was banned from the app store. The main functions we needed were passing along Structured Data to google, we're a month in and *maybe* have that figured out now. We also noticed that once the app was installed folks started finding old, deleted products on google and bringing them to 404 pages. We NEVER had 404 issues, now we have had thousands in a fw short weeks. The biggest issue was their support email rejects all emails--their listed support email [email protected] rejects any emails. The email [email protected] must be used which is not listed here, but they will respond back from [email protected] and you will not be able to have a conversation/thread with them. The only way I was able to open a thread of communication with them was by asking Shopify Support to start an email chain. But not even Shopify will give me their true contact email. Honestly surprised they are allowed to have an App without a help email. I have no idea how this app has 5 stars. I am also adding here that it's called Plug in SEO in the app store, but when you download the app the title is Plus in SEO "BETA" which would make sense why it's not working perfectly.
Hi Steve, We strive to provide the best experience we can for our customers, thank you for your feedback. The way it works for us is that if someone visits a 404 page, a request is made to our server (because of pluginseo snippets) we only record the links and it is not possible for our app to create new URLs or to change settings that would create/lead to these 404 landing pages. As for our support email address you could reach us at [email protected] and/or [email protected] (both are legitimate email addresses), nevertheless we've run tests and also asked assistance from Shopify Support to check on it. Best, PIU Team
Sept. 4, 2022
Very responsive. Demonstrated capability and experience with SEO terms and effectiveness. Even though English is not first language, it did not devalue the service they provide. Suggestion to meet was appreciated to properly understand nuances of our business. Recommended.
Hi Jeff, We really appreciate you sharing your review of our service. Our team is so grateful for your positive feedback. Thank you so much for giving us 5 stars! Best, PIU Team
Aug. 3, 2022
Divya was of great help, she took a lot of time to explain everything in detail and very understandably. Very good support, super satisfied with this app!
Thank you for your kind words, Adina! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure that Miss Divya receives your kind feedback. It will make her day! Thank you again for choosing Plug in SEO! Best, PIU Team
July 14, 2022
super easy to use and runs in the background - if you need some help upgrade and they are super quick to respond - really helped my rankings
Hi Matt, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our merchants. Have a wonderful day! Best, PIU Team
July 12, 2022
Libby was a great help in terms of updating some SEO headings and overall assistance. I like getting the report showing me what to improve.
Hi Sarah! We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best, PIU Team
July 11, 2022
Good Day for Plug In SEO I appreciate the first SEO i deal with as a beginner in store business I expect the best even I don’t know a lot in SEO working but I know I am with trust hands the one will never let me down So I prefer to deal with this expert rather to waist my time looking for the good one out of shopify group Thank you all My Best Wishes.
Hi Najla, Your kind words encourage us to continue doing our best. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Thanks again, and have a wonderful day.
July 1, 2022
The SEO specialists have always been extremely helpful and prompt answering any questions. Highly recommend!
Hi Michaela, Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again!! Sincerely, PIU Team
June 21, 2022
A great app for Search Engine Optimization. I am new to e commerce so I really can use this app to help me get around. I find the interface easy to use .
Hi there, Thank you for being our customer and leaving us a wonderful 5-star review. Please get in touch if you have any other questions for us. Best, PIU Team
June 17, 2022
After over two years of use, customer support became increasingly unwilling to help with the problem and eventually uninstalled
Thank you for your feedback, Henry! We’re sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. But sometimes we needed more clarity on the issue and what you're trying to do and what isn't working. Some screenshots would be useful too. With that, we should be able to advise. These situations don’t happen too often, but when they do, it’s frustrating for everyone involved. You may contact our Product Manager at [email protected] so we can discuss your concerns in more detail. We can assure you that our goal is to always provide excellent customer service with every email inquiry. Best, PIU Team
June 15, 2022
Works great and gives me quick results for the site，This software helped me a lot when I didn't know how to optimize SEO
Hi there! We’re so grateful that you took the time to leave us a 5-star review. Thank you! Best, PIU Team
June 14, 2022
I think its great I have to check for more comments that can help other merchants , but be honest I need more time to see the results
Thanks so much for taking the time to leave your review! It's true that it can time time to see results from SEO changes - after you've made your updates to Products and Collections with templates, don't forget to resumit your site to be recrawled by search engines so those changes can be noticed right away!
June 7, 2022
I found this app very good and helped me get some answers. Sometimes the navigation was a bit difficult.
Hi Suzan, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Best, PIU Team
June 5, 2022
Attentive service! Quick email replies and very helpful. If we can add one thing, the calls with the experts are all arranged at US time and not catering for Asia market.
Hi Shima, We want you to know how much we appreciate your review. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our SEO app and services. Best, PIU Team
June 3, 2022
This application is one of the worst, it is very inconvenient to use. and there are no training materials in use. The support is terrible, they weigh it down for a long time and not to the questions that they asked
Hi there, Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. Our Forever Free Plan version will allow you to check your site for important SEO, Speed, and Blog issues that could stop you from performing well in search engines, and there's a fortnightly check email that's free too. The free version can still help you correctly optimize your content when adding products and writing blog posts. We've provided the how to fix instructions in the ‘Fix this yourself’ section of our app and also in our FAQ page. You also have the option to upgrade to Plug in SEO Plus or Pro with a monthly fee. It's a set of SEO enhancements out-of-the-box and tools for you to manage your SEO effectively. Best, PIU Team
June 2, 2022
I am new to online store setup. This app has done enough of what I needed it to help me with and I am very appreciative. For me, I think it is still a bit confusing unless you truly understand what you are doing. I spent many hours learning about SEO and was able to come back and use the features. For some there may be a learning curve, but the app will get you where you need to be.
Hello! Thanks so much for taking the time to leave us an online review and share your thoughts with us and other Shopify users. We're happy the app is working well for you, and we'll definitely work on making our in-app fix instructions more clear. We should be adding some instructional videos in the near future. Thanks again! Plug In SEO Support