Plug in SEO
Plug in SEO: Increase organic traffic and sales through SEO
Rating
4.6
feedback
682
chart
#2,114
All reviews
Review RSS Feed
June 17, 2022
After over two years of use, customer support became increasingly unwilling to help with the problem and eventually uninstalled
Thank you for your feedback, Henry! We’re sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. But sometimes we needed more clarity on the issue and what you're trying to do and what isn't working. Some screenshots would be useful too. With that, we should be able to advise. These situations don’t happen too often, but when they do, it’s frustrating for everyone involved. You may contact our Product Manager at [email protected] so we can discuss your concerns in more detail. We can assure you that our goal is to always provide excellent customer service with every email inquiry. Best, PIU Team
June 5, 2022
Attentive service! Quick email replies and very helpful. If we can add one thing, the calls with the experts are all arranged at US time and not catering for Asia market.
Hi Shima, We want you to know how much we appreciate your review. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our SEO app and services. Best, PIU Team
May 27, 2022
I needed simple, actionable help with my SEO. This app gave me just that. Would definitely recommend to anyone, and on top of it all, they offer a completely free plan
Thanks so much for taking the time to share your experience with Plug In SEO! We're glad you're enjoying the app and our team is always here to help if you have any specific questions you need answered. All the best, Plug In SEO Support
May 21, 2022
So far, everything has been great! Customer service respons quickly and app is easy to use. Thanks!!
Thank you for your kind words, Rami! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our merchants. Have a wonderful day! Best, PIU Team
May 15, 2022
very nice team helpful I did not get charge si it was worthwhile thanks for being so king and helpfull
Hi Vincent, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Best, PIU Team
May 14, 2022
I used this app to organize my store's SEO. I use the free version and it has been very helpful. I am learning a lot. I will upgrade to paid in the near future as my biz progresses.
Hi there! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! The Plug in SEO team
May 4, 2022
This app is super helpful with understanding and implementing SEO. I've been able to get a clear insight into how my SEO is performing, and optimise it with the help of Libby who was super fast and responsive to my queries. Highly recommend!
Hi Jess! Thank you for leaving a 5-Stars review. At Plug in SEO, we continuously strive to serve you better. We are glad that the team has managed to meet your needs for SEO. Looking forward to serving you in the future! Best Wishes PIU Team
April 24, 2022
I used the app to improve the SEO on our new store theme. It helped me fix multiple critical issues and also the descriptions gave us a better understanding of how the issues affect our SEO and also how to fix it. Definitely reccommend.
Hi there! Amazing feedback! We’re so grateful that you took the time to leave us a 5-star review. Have a wonderful day. Best, PIU Team
April 10, 2022
Péssimo! Paga-se para ter acesso às ferramentas de forma manual e pouco intuitiva! Paguei a subscrição na expectativa que teria acesso a outras ferramentas 1 hora após estava a removê-la! $30 para o lixo!
Hi Geral, We are sorry to hear about your disappointing experience with our app Plug in SEO. Plug in SEO Plus and Pro plan gives you a bunch of automatic SEO improvements to your shop along with tools and enhancements so you can manage your SEO yourself going forward. If you're looking for something more like a done-for-you service, we offer SEO fix packages where the expert will go in, fix the SEO issues, and optimize your shop. Our SEO fix jobs and Plug in SEO Plus monthly options are completely separate and optional but very complementary to each other. A lot of customers start out with Plug in SEO and then purchase one-off fix packages if they need more help in specific areas. Best, PIU Team
March 28, 2022
I needed help with understanding the SEO changes and Divya was so patient with my basic understanding and getting my head around the changes . Highly recommend - she went above and beyond what I expected .
Hi Morag, It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure that Miss Divya Pal receives your feedback – she’ll be thrilled to hear your kind words. Have a wonderful day! Best, PIU Team
March 15, 2022
I am new to this app but am looking forward to experiencing positive results. I will come back and let you know. Thanks
Hi there, Thanks so much for taking the time to leave us a review! If you have any questions while you are getting the app set up, you can reach us at [email protected] Take care! Plug In SEO Support
March 14, 2022
Awesome app! A must, greatfuncntinality and care free, fire and forget, real time updates and speedy SEO
Hi Martin! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Best, PIU Team
March 10, 2022
Det var været let og ligetil at få hjælp - og også hurtigt. Jeg havde aldrig klaret disse SEO justeringer selv, så det bliver spændende om jeg kan mærke nogen forskel :-) Super fin og imødekommende dialog hele vejen - tak for hjælpen!!!
Mange tak Dorte! We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Best, PIU Team
March 13, 2022
We purchased the "Premium SEO Package" on Feb 19, 2022. Our website has over 100 products. We understood that in this package they will only do 10 products and that's fine. But even so in these 10 products they did not do Product Meta Title, Product SEO descriptions and Alt Image Text. Then they gave us 10 suggestions for Product H2 Subheadings and they had used a few of them for the 10 products they did. Since we have over 100 products, we then asked them to give us a few more suggestions. Today is March 14 and they have not replied us at all until now. So we suggest not to buy any additional package from this company. Maybe you hire an expert to help you is cheaper and we are sure "BETTER"!!
--UPDATE-- Hi Henry, Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. We strive to provide the best experience we can for our customers. Please feel free to reach out to our Project Manager with any further comments, concerns, or suggestions you have so that we can make your experience a better one. We would love to make things right if you could give us another chance. Best Wishes, PIU Team ------ Hi Henry! Just wanted to let you know how much your review means to us, thank you for your kind words. We’re grateful that we had the opportunity to serve you. Best, PIU Team
March 8, 2022
Great app and support Project was concluded in a timely manner Hope to work with again. Learnt new techniques
Hi Nicholas, Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you. Best, PIU Team
March 7, 2022
Great service, very helpful and an awesome products. Thanks a lot for all your help with getting my SEO setup over the last few months.
Hello, Thank you so much for taking the time to leave this review! We really enjoyed working with Somni. Feel free to reach out if you need any other help! Plug In SEO Support
March 7, 2022
Just start to use this app. Helpful for newbie, and they did a good job in customer support. I will go on working with it.
Hi Ella, We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best, PIU Team
March 6, 2022
App is very easy to use and suggests where improvements can be made. I have noticed my search ranking has improved in just 1 week and hope to continue to make improvements. Support is fantastic! Always quick to reply and have helped to fix H1 issues in my coding.
Thank you for your kind words, Anne! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our merchants. We look forward to the next time we’re able to serve you again. Have a wonderful day! Best, PIU Team
March 6, 2022
super easy to use and effective app for website on-page optimization. I will recommend it to others for sure
Hi there, Thank you for your kind words and for leaving us a 5-star review! It means a lot to us and our entire team! Best, PIU Team
March 4, 2022
We have been using Plug in SEO for my two Shopify stores and we’re extremely happy with the results. Libby has been of great help. We're glad to be doing business with you.
Thank you so much, Jeff! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Best, PIU Team