Plug in SEO
Plug in SEO: Increase organic traffic and sales through SEO
Rating
4.6
feedback
682
chart
#2,142
All reviews
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Sept. 16, 2020
Terrible app took my money and did nothing in return. Once I asked for a refund customer service went dark. No Contact.
Dear Lance, We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes for refund requests. I'm pleased we were able to make things better and I hope we see you again soon. Best, PIU Team
Sept. 12, 2020
can you please delete the app, i dont want it and it cost to much and have to paste a bunch of code not worth it.
Hi there, Thanks for taking the time to leave a review. I saw that you've installed and uninstalled our app Plug in SEO within 13min. Plug in SEO Plus at $20/month gives you a bunch of automatic SEO improvements to your shop along with tools and enhancements so you can manage your SEO yourself going forward. It also comes with premium support over email and free installation. Plug in SEO is a simple and easy to use app that will help you identify any SEO problems on your Shopify store. Most of our customers can testify to it being a user friendly app. Note that you are under no obligation to write one before you've had a chance to use the app. Best, PIU Team
July 29, 2020
Do not hire 'experts'... Spent 500$ to do nothing, they do not even know how to fixe the schema JSON.
Dear Dawid, Thanks so much for sharing your experience with Plug in SEO. We want you to feel comfortable sharing good or bad news with us. We are sorry that your experience with our service fell short of expectations. Upon checking we see the issue is not with our structured data. You have 3 sets of structured data. The warnings that you are getting are from the other structured data and not ours. What we can advise is for you to get in touch with your theme developer and they will have a better understanding on how the other 2 sets of structured data works. Cheers, PIU Team
Nov. 17, 2019
I have not had good luck with this app. It says "worthwhile to fix" however it doesn't show what needs to be fixed or any other additional information. The overall purpose of this app is to get your to spend additional money without any substantiation to support "issues that are worthwhile to fix". I remember downloading this app early on and uninstalled it because of the same issues and no support when email and requesting support. Nothing has changed.
UPDATE November 26, 2019 I haven't heard back from you on this. Support is really important to us. I can see we've replied to all of your queries within one working day- and you're on the 100% free plan with free support. We're one of the few apps who don't play games with pricing. Our free version offers a lot of features and quality support. It has always been free with completely optional paid upgrades so we can feed our kids. - Daniel Founder & CEO UPDATE November 20, 2019 Hi there, I haven't heard back from you with more details on this. We've replied to all of your emails always within one working day. I know it's a busy time of year for retailers but hoping you can take 2 minutes to update/reply. - Daniel CEO & Founder ORIGINAL Hi there, I see you installed the app back in September. You emailed support on September 24th and Libby replied the same day. We didn't get a reply from you until the 26th when you said your free trial was over so it doesn't matter any longer. The only other mail we have from you was yesterday on Sunday the 17th November around the time of this review. I'd love to help you out. I can't see in your messages what you're looking for from support. I've emailed you to see how we can help. If you're on free or the optional paid upgrade we respond to almost all queries within one working day Monday - Friday. Looking forward to hearing from you. - Daniel Founder & CEO
May 2, 2019
We used this app for 2 days, it totally ruined our theme and we had to load a backup.... The product pages would not load correctly and the related products feature we use did not work after PLUGINSEO was installed. They tell you what to change on the code side, we had PLUGINSEO do it for us. Even though they changed the coding their system checks still picked up the same issues
UPDATE May 15th: Hi Roger, As discussed on email, after investigating this I can see that it was not our app that ruined your theme. Since we don't have access to your shop I can't pinpoint what did. It must be a different app or developer. I'd be happy to help you pin down what it was: it can be confusing to diagnose issues like this! The team here has over 7 years experience with that and we won't charge you. Daniel CEO & Founder ORIGINAL: Hi Roger, Very concerned to read this. I don't see any tickets from your personal or company email about broken features. I see you had the app installed for just under a day https://dsh.re/df378, Libby did the code install and then you asked a questioned about what happens when you uninstall which Aiza answered. The code install takes place 100% in the HTML head of your shop. This means it does not alter anything visible on the page and it doesn't interfere with other features of your store. I've sent you an email to get more details on this. Concerned and want to get to the bottom of it! Daniel CEO & Founder