Pop Convert ‑ Pop Ups, Banners for Shopify

Pop Convert ‑ Pop Ups, Banners

Build your email list with popups, banners & free shipping...
Rating
4.9
Feedback
8,579
Reviews
Chart
#89
Shopify

All reviews

1 / 5 Share
Sept. 30, 2024

I've been using the Pop Convert app to create pop-ups and banners for my Shopify store, but it's been a frustrating experience. The app doesn't send any email notifications, which is a major issue for running a business efficiently. I can't be expected to check daily if the emails are working—there should be a system in place to notify users of any issues, but instead, we're left in the dark. Customer support has been equally disappointing. When I reached out about the email problem, there was little to no help. As a business owner, I need reliable tools that work seamlessly, and unfortunately, this app has fallen short. Would not recommend.

Store Using app Total reviews Average rating
Pangama Jewelry 5 months 20 3.5
Developer Reply

We're so sorry you experienced this. Our email functionality was temporarily disabled due to spammers using our app to send spam emails. We've since resolved the issue and put further safeguards in place to protect our systems. Please get back to us via live chat so that we can make this right for you.

1 / 5 Share
Sept. 18, 2024

Very bad and buggy! Go ahead...I dare ya to try and create an EXIT POP UP. After an hour of pulling out your hair and speaking to the customer service and Technical team you're going to write a bad review like I am doing right now. I saved all the chats and screenshot them showing I asked for a supervisor three times and the original Support Tech kept trying to give me solutions that would not work and so he wasn't very well informed about how his position was supposed to be handled with customers. So in researching this app that was about 20 to 30 minutes on YouTube and other sites screwing around putting up up and installing it another 10 or 15 and then wasting over an hour trying to do the mess around on an exit intent at that doesn't work and now spending 5 minutes leaving this bad review. Are you very busy and don't have time to waste like me? Then avoid this app. If you live in your parents basement playing video games all day smoking byd then of course go ahead and try this app

Store Using app Total reviews Average rating
Kurt Thompson About 4 hours 10 2.5
Developer Reply

Hi Kurt, we've just reached out to you. Please reply to our live chat and we'll get this sorted ASAP!!!

1 / 5 Share
Sept. 6, 2024

will give proper review after using

Store Using app Total reviews Average rating
SiyariJewellers 4 minutes 1 1.0
1 / 5 Share
Aug. 27, 2024

The automation emails do not work. I spent a lot of time creating my templates and its been weeks without an update as to when the automation emails will work. I would ask everyone to look for a different app as they still have not given us an update nor do they know when it will work again.

Store Using app Total reviews Average rating
The 1776® Community 13 days 1 5.0
1 / 5 Share
March 6, 2024

Previously i gave a 5 star review because their support was good. But im changing to 1 star and also uninstalling because I needed it to be NOT displaying on certain pages. They insist that its already not showing but every device im using is showing. I have lost sales because of this app.

Store Using app Total reviews Average rating
Developer Reply

Sorry that you faced this issue. Let us know if you can reinstall the app, and we'll look into it right away! We haven't had other customers complain on this yet, but if you re-install the app I can guarantee we can fix the issue within a few hours :)

1 / 5 Share
Nov. 17, 2023

The only page I needed a popup was on the checkout page but this app doesn't work on that page unless you have Shopify pro.

Store Using app Total reviews Average rating
Third Space 16 minutes 2 3.0
Developer Reply

Hi there! This is a limitation with the Shopify itself and apps don't have a way around it. Please see documentation here, which confirms that only Shopify Plus stores are able to use checkout extensions: https://help.shopify.com/en/manual/checkout-settings/checkout-extensibility/checkout-apps#availability

1 / 5 Share
June 29, 2023

Une semaine après avoir contacté le support pour un popup qui ne s'affiche pas (bug confirmé par l'équipe du module), je n'ai aucun retour, ni aucune correction du problème. Malgré mes nombreuses relances, l'application ne fonctionne pas. Je précise également qu'il semblerait qu'il n'y ait aucun suivi puisqu'à chaque fois que j'ai recontacté le module, le même membre de l'équipe m'a demandé quel était le problème...

Store Using app Total reviews Average rating
GOLIATE 7 days 7 4.4
Developer Reply

Bonjour, Nous vous avons contacté hier et il y a quelques jours pour demander l'accès à votre boutique, mais nous n'avons jamais reçu de réponse. Nous nous excusons pour la gêne occasionnée. Nous travaillons activement sur le correctif.

1 / 5 Share
May 2, 2023

TOTAMENTE INUTILE! Basta insieria una qualsiasi parola seguita da una @ che lo sconto viene rivelato

Store Using app Total reviews Average rating
carianicento 34 minutes 1 1.0
Developer Reply

Ciao! Ci dispiace che tu abbia riscontrato questo problema. Tieni presente che offriamo più tipi di popup e se utilizzi l'obiettivo Ottieni abbonati puoi inviare un codice sconto univoco via e-mail al cliente utilizzando la nostra automazione Shopify. Maggiori informazioni trovate qui: https://pop-convert.crisp.help/en/article/email-new-subscribers-shopify-automation-1qhltsd/ ---- If you don't want to use the Coupon pop type because it immediately displays the coupon after the visitor enters their email, you can use the Get Subscribers goal and the free Shopify Email automation to send a unique discount code instead! Here's instructions: https://pop-convert.crisp.help/en/article/email-new-subscribers-shopify-automation-1qhltsd/

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