All reviews

Rating Breakdown

  • 5
    95% (8,052 ratings)
  • 4
    4% (381 ratings)
  • 3
    0% (33 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (27 ratings)

Reviews with Text

  • 84% (7,108)
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1 / 5 Share

Oct. 16, 2024

Great app but it is missing an essential feature: email confirmation. Without it, people and bots will input fake emails and when you try to send out a newsletter, you will get blocked by spam filters and even shopify for having too many bounced emails.

Using app

8 minutes

Total reviews

11

Average rating

3.9

Developer Reply

Hi there, we've been waiting on Shopify to release double opt-in for App Developers for some time. Please see this thread: https://community.shopify.com/c/customers-discounts-and-orders/trigger-double-opt-in-notification-for-customer-created-via-api/td-p/1578729 . Totally understand the frustration. We will be looking into possible solutions and anticipate double-opt in availability built into Pop Convert in the future. Our CS team will reach out to you as soon as possible!

1 / 5 Share

Sept. 30, 2024

I've been using the Pop Convert app to create pop-ups and banners for my Shopify store, but it's been a frustrating experience. The app doesn't send any email notifications, which is a major issue for running a business efficiently. I can't be expected to check daily if the emails are working—there should be a system in place to notify users of any issues, but instead, we're left in the dark. Customer support has been equally disappointing. When I reached out about the email problem, there was little to no help. As a business owner, I need reliable tools that work seamlessly, and unfortunately, this app has fallen short. Would not recommend.

Using app

5 months

Total reviews

17

Average rating

3.5

Developer Reply

We're so sorry you experienced this. Our email functionality was temporarily disabled due to spammers using our app to send spam emails. We've since resolved the issue and put further safeguards in place to protect our systems. Please get back to us via live chat so that we can make this right for you.

1 / 5 Share

Sept. 6, 2024

will give proper review after using

Using app

4 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 27, 2024

The automation emails do not work. I spent a lot of time creating my templates and its been weeks without an update as to when the automation emails will work. I would ask everyone to look for a different app as they still have not given us an update nor do they know when it will work again.

Using app

13 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 17, 2023

The only page I needed a popup was on the checkout page but this app doesn't work on that page unless you have Shopify pro.

Using app

16 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! This is a limitation with the Shopify itself and apps don't have a way around it. Please see documentation here, which confirms that only Shopify Plus stores are able to use checkout extensions: https://help.shopify.com/en/manual/checkout-settings/checkout-extensibility/checkout-apps#availability

1 / 5 Share

June 29, 2023

Une semaine après avoir contacté le support pour un popup qui ne s'affiche pas (bug confirmé par l'équipe du module), je n'ai aucun retour, ni aucune correction du problème. Malgré mes nombreuses relances, l'application ne fonctionne pas. Je précise également qu'il semblerait qu'il n'y ait aucun suivi puisqu'à chaque fois que j'ai recontacté le module, le même membre de l'équipe m'a demandé quel était le problème...

Store

GOLIATE

Using app

7 days

Total reviews

7

Average rating

4.4

Developer Reply

Bonjour, Nous vous avons contacté hier et il y a quelques jours pour demander l'accès à votre boutique, mais nous n'avons jamais reçu de réponse. Nous nous excusons pour la gêne occasionnée. Nous travaillons activement sur le correctif.

1 / 5 Share

May 2, 2023

TOTAMENTE INUTILE! Basta insieria una qualsiasi parola seguita da una @ che lo sconto viene rivelato

Using app

34 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Ciao! Ci dispiace che tu abbia riscontrato questo problema. Tieni presente che offriamo più tipi di popup e se utilizzi l'obiettivo Ottieni abbonati puoi inviare un codice sconto univoco via e-mail al cliente utilizzando la nostra automazione Shopify. Maggiori informazioni trovate qui: https://pop-convert.crisp.help/en/article/email-new-subscribers-shopify-automation-1qhltsd/ ---- If you don't want to use the Coupon pop type because it immediately displays the coupon after the visitor enters their email, you can use the Get Subscribers goal and the free Shopify Email automation to send a unique discount code instead! Here's instructions: https://pop-convert.crisp.help/en/article/email-new-subscribers-shopify-automation-1qhltsd/