POPCUSTOMS: Print on Demand
Popcustoms has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many customers praised the high quality of the products, including sneakers, handbags, luggage bags, and canvas shoes. The print quality, fabric, stitching, zippers, and overall craftsmanship were commended. Customers also appreciated the proactive customer service, fast shipping, and branding options offered by Popcustoms. However, there were some negative reviews highlighting issues such as slow response times, long production and shipping durations, and inconsistencies in product quality. Some customers mentioned receiving items that did not match their expectations, with discrepancies between previews and delivered products. Additionally, there were complaints about poor customer service experiences, with demands for excessive documentation in case of product defects.
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I have had a great initial experience with Popcustoms when I ordered samples of a couple of sneakers I designed! The sneakers arrived on time and the quality of the products were terrific! Couldn't be happier so I will be doing more design work and ordering more from Popcustoms!
I have worked with them for almost a year and a half and I’m delighted to see how good they are, I will continue to work with them in my pod business.
ThE slowest response in the industry. The longest production and shop times in the industry. Don’t let cheap prices fool you. If you are connected to Etsy also this place will kill your reviews for their production and shop times. Three week a for a tumbler. I don’t know why Shopify allows them on the platform.
I've been working with them for a while. Some products are of decent quality, but others are just terrible. White colors suit their clothes well because they use white-based textiles. However, they don't dye the entire fabric, so if you stretch the garment even slightly, you can see the white underneath. The towel they offer is more like a dust cloth, not a real towel. They only dye the outer layer, leaving the inside completely white. Selling clothes like this is unacceptable—if you use a dark palette, it will look awful. Horrible.
Hi there, Thank you for your review and sorry to hear you are not happy with our product. I hope I can clarify with you that we manufacture POD products, using a heat transfer printing process, and are not batch production, which can be produced after dyeing. -----POPCUSTOMSteam [email protected]
The app integrates well, and the products have come out looking great, I'm really impressed with the print quality. I got some samples, two different types of tumblers, and the print quality is excellent, way better than some other POD companies that I've used. The tumblers came out true to colour, full wrap and look really good, boxed as well. I got a couple of bags as well and they came out so good, the print is really clear and it gives you that all over print, which I have been looking for, products were great quality. The production time was good, shipping time was within expectations and fully tracked, I do wish it was faster, but if I'm selling to US it will be quicker than the UK shipping. These guys also offer product videos, which is brilliant idea, so I'm recommending.
Dear, Thanks for providing such an in-depth review. We're proud of our support team and to be protecting your store! Thank you for choosing POPCustoms ! POPCustoms Team [email protected]
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