All reviews

Rating Breakdown

  • 5
    94% (287 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 86% (262)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2023

I had a great experience with customer service. quick to find the issue and find a resolution. thanks

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2023

Great app for creating email capture pop ups! Easy to install and connect with Shopify store & ESP. Easy user interface even without coding knowledge. Drag and drop builder & fully customizable templates make it very easy. Nice reporting dashboard too. Live chat is not based in the U.S. so hours are difficult if you're U.S. based, but if you can stay on late one night to connect with them they are extremely helpful, knowledgeable and friendly. Thanks Benjir :)

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 4, 2023

I've tested most of the interactive signup pop-up plugins on Shopify, and this one provides the most comprehensive range of interactive signup options while also offering great design freedom for creating pop-ups that match your website's key values. Unlike other plugins, which mostly rely on default templates, this one allows for more pop-up customization. However, there are some bugs in the plugin, especially when designing it, and it took me quite some time to create a satisfactory pop-up. But the good news is that their customer service team is always available online and able to assist with any issues you may encounter, and they are really patient. Having a responsive customer service team is rare these days, and it's one of the main reasons why I'm willing to use this plugin. If I were to suggest some improvements, I would recommend adding more design elements, especially for the wheel of fortune feature, as well as streamlining the design interface to make it more user-friendly for new users. Overall, I highly recommend this plugin, and I think the responsive customer service team is a core competitive advantage. And I can see that they did put a lot of effort into designing this plugin.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

Happy with the app, works well and easy to use. Very quick and efficient support. Much appreciated. :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

I just started using this today but it seems great. The popups are working and they are very customizable. There are plenty of customization methods and support was very quick to respond by chat.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

excellent app, pop ups can be adjusted to exactly what you need from colours to timing of the showing of the popup, they keep improving the features this app, used it off and on for many years, professional popup feel if you spend the time adjusting colours and fonts etc. live support is there and ready to help, even on the free plan.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

March 20, 2023

its really easy to use and easy to setup all process. They provide you instant support and solution.

Using app

About 17 hours

Total reviews

11

Average rating

4.8

5 / 5 Share

March 15, 2023

Highly recommend poptin! This app just simplifies everything you need to do, it's a life saver! everything is so neatly laid out unlike all these other apps that I tried to use before this which are hopeless. THIS APP IS A MUST!!

Store

Boxerz

Using app

28 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

March 10, 2023

Nice app with many features also in the free version, perfect & super friendly customer support! :))

Store

Bohoney

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Benjir was awesome to work with. He answered all my questions and was very kind. This app is easy to use. I look forward to working long term with this company.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Still learning how to properly use the app. But helpful customer service in assisting new users in navigating the app.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Excellent app for small businesses with low budget, especially if you operate multiple stores. Consistently brought in additional revenue with the various pop-ups which can be customized for mobile and desktop views. Super prompt and helpful customer service too! Thanks Osama!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Love this app! Has loads of great features including the add to cart trigger pop up which is fab. Support is brilliant and really quick.

Using app

7 days

Total reviews

6

Average rating

5.0

4 / 5 Share

Dec. 26, 2022

Funktioniert eigentlich ganz gut. Nicht ganz billig aber die Funktionen sind dafür sehr gut. Es gibt auch eine kostenlose Version

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 11, 2022

Very easy to use. Helpful Live chat. Good free plan for small websites and pricing seems to be good for larger stores. Plenty of templates and options for integration

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

A great app to use with great interactive features to get attention when needed. Would recommends to anyone

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Poptin Pop-Ups are the ultimate in features and user-friendliness. All helped by a great, knowledgable and cooperative support team. Well recommended.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Sehr übersichtliche App mit tollen Funktionen. Gefällt mir sehr gut. Ich hatte eine kleine Frage und der Support hat mir super geholfen :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Very nice pop ups and customer service, We use it to recover the carts, it shows when the user adds something to the cart and then continues navigating.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Es bastante intuitiva y funciona bien. No hace falta saber de programación, ni insertar ningún código en ninguna parte ya que lo hace la app automáticamente.

Using app

10 months

Total reviews

1

Average rating

5.0