CartHook Post Purchase Upsell
CartHook Post Purchase Upsell: Lift AOV with 1Click Checkout
Rating
4.8
feedback
84
chart
#455
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
10%
-
Less than a month
35%
-
Less than a year
30%
-
More than a year
21%
Reviews Summary
Carthook is highly praised by users for its effectiveness in upselling, user-friendly interface, and exceptional customer support. Many users have highlighted the quick and helpful support provided by team members like Tarik, Adel, and Tina. The app is commended for its ability to increase average order value (AOV) and drive additional sales post-purchase. Users appreciate the personalized assistance, ease of use, and the valuable insights shared by the support team. However, there are a few negative reviews mentioning issues with bugs, limited functionality, and concerns about offers not being served to all customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 24, 2024
Flexible, inexpensive, and easy to use! One cool tactic that doesn't seem to be well-documented: you can create bundles using Shopify's native "Bundles" app, and then offer those as upsells via CartHook.
Sept. 22, 2024
Adel was so helpful in setting up and testing the app Carthook on my store. Timely, friendly and super helpful. Couldn't recommend highly enough. Thank you!
Sept. 12, 2024
The app is user friendly and the customer service is excellent! I love carthook and excited to see the progress
Sept. 11, 2024
I encountered some difficulties with the app installation, but the customer support I received was truly exceptional and quick. Tarik, the product manager, responded promptly to my request for help and worked with his team to pinpoint and resolve the issue during a video call. The overall experience with their customer support was nothing short of outstanding—quick, responsive, and highly impressive. I wholeheartedly recommend this app to any business looking for exceptional support that sets a new standard in customer service excellence. Overall outstanding customer support.
Sept. 10, 2024
I had an onboarding call with Tarik S and it was extremely helpful to walk through my existing funnels and optimize them with Tarik. He is knowledgable about the product and I learned that he was a Shopify store owner himself, previously. We have set up a time to check in to see how we are progressing on our shop with Carthook. Would highly recommend this product!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more