CartHook Upsells

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of extremely positive and negative feedback. On the positive side, many users praised the app for its amazing features, ease of use, and exceptional customer support. The support team, including individuals like Nitesh, Lina, Amina, Adel, and Tarik, received high praise for their prompt assistance, knowledge, and willingness to go above and beyond to help users set up and optimize their funnels. Users also appreciated the app's ability to increase average order value (AOV) and generate additional revenue through upsells. Additionally, the app was commended for its user-friendly interface and A/B testing capabilities. On the negative side, some users reported issues with the app not functioning properly, particularly in terms of triggering and setting up the plugin. There were complaints about slow response times from the support team, with some users feeling that their concerns were not adequately addressed in a timely manner. Additionally, a few users mentioned experiencing bugs and technical difficulties that hindered their experience with the app. Overall, while the app received high praise for its features and support, there were concerns raised about technical issues and support responsiveness.