CartHook Post Purchase Upsell
CartHook Post Purchase Upsell: Lift AOV with 1Click Checkout
Rating
4.8
feedback
84
chart
#455
All reviews
Rating Breakdown
Sept. 24, 2024
Flexible, inexpensive, and easy to use! One cool tactic that doesn't seem to be well-documented: you can create bundles using Shopify's native "Bundles" app, and then offer those as upsells via CartHook.
Sept. 22, 2024
Adel was so helpful in setting up and testing the app Carthook on my store. Timely, friendly and super helpful. Couldn't recommend highly enough. Thank you!
Sept. 12, 2024
The app is user friendly and the customer service is excellent! I love carthook and excited to see the progress
Sept. 11, 2024
I encountered some difficulties with the app installation, but the customer support I received was truly exceptional and quick. Tarik, the product manager, responded promptly to my request for help and worked with his team to pinpoint and resolve the issue during a video call. The overall experience with their customer support was nothing short of outstanding—quick, responsive, and highly impressive. I wholeheartedly recommend this app to any business looking for exceptional support that sets a new standard in customer service excellence. Overall outstanding customer support.
Sept. 10, 2024
I had an onboarding call with Tarik S and it was extremely helpful to walk through my existing funnels and optimize them with Tarik. He is knowledgable about the product and I learned that he was a Shopify store owner himself, previously. We have set up a time to check in to see how we are progressing on our shop with Carthook. Would highly recommend this product!
Sept. 4, 2024
We've tried over almost all upsell apps, and Carthook is hands down the best we've found. The team is continuously improving the app and is highly responsive to feedback from their users. Their 24/7 support is a real lifesaver; they’re always available when needed. After experiencing difficulties with other apps, we were thrilled to see Carthook deliver consistent, positive results. If you're looking for an upsell app that truly works and comes with excellent support, Carthook is a fantastic choice for bigger brands out there.
Aug. 26, 2024
We had a call with product manager Tarik and he helped me to set up our flows perfectly. Excited to use the app.
Aug. 23, 2024
Tarik is immensely helpful! Very responsive customer support team when we were unsure about anything, with the option to call rather than use online chat which I really appreciate! Thanks so much for everything
Aug. 21, 2024
Adel is great to work with. Very knowledgeable and quickly provided the information we are looking for.
Aug. 15, 2024
4 bugs in a row is not coincidence, first couldn't finish to install the app after, it require someone check the app and their support email me to try again a day later. then couldn't add product upsells to the funnel cause app got stuck loading forever, it took a whole afternoon and a technician check my store, then after the funnel was done I test it myself and it says the offer wasn't available (which is false cause the product have stuck) then.. they email me to check again, and now I cant even access to the app cause says 505 server error. used cart hook in 2018 and made 20% extra revenue from $3M. it was so good, its a shame its abandoned and nothing works like it use to be.
Aug. 8, 2024
Just had my first support call with product manager, Tarik. He was great, and gave us some great insights on how to optimize our post-order AOV. And we built our first funnel together! Great advice! Made it super easy to get started.
Aug. 8, 2024
This is a new app for me but I have used other apps that do this. I jumped on a call with Sela and he was able to answer my Qs about how to best optimise my upsells, and also shared some great tips on best practice in regards to upselling. I appreciated the offer to look at my funnels in the future if they aren't converting as well as they should be. It's a nice simple app that is very easy to use!
Aug. 6, 2024
Just had a chat with Tarik, he was generous enough with his time to help us create a funnel live on the call and gave us some incredible advice for our store. Give this guy a 5x pay rise as soon as possible and protect him at all costs!
July 31, 2024
Carthook has gone above and beyond to work with us in ensuring the app is functioning smoothly across all of our stores. Sela provided amazing customer service and took the time to make sure we were satisfied! Top notch customer service!
July 30, 2024
I had a quick, easy to schedule appointment with Tarik, what a great guy and a terrific app!