CartHook Upsells
CartHook Post Purchase Upsell: Lift AOV with 1Click Checkout
Rating
4.2
feedback
90
chart
#1,827
All reviews
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July 30, 2025
Really awful experience with support. The plugin straight up would not trigger at all after setting up, contacted support, they took like a week to respond with the most obvious basic "solution" which still did not work. Long enough to finish the trial period and start charging us!
July 5, 2025
Ottima applicazione, ho avuto dei problemi nei settaggi ma grazie all'assistenza ho risolto subito, Danna è stata gentilissima, mi ha aiutata in tutte le mie richieste!! Sono davvero soddisfatta
July 5, 2025
June 16, 2025
Nitesh and Lina were prompt in their updates, provided clarity on the requirements/access levels needed, leading to quick work by the Tier-2 Team on resolving the constraints faced. Exceptional support!
Thank you for the review! We’ll be sure to share your feedback with Nitesh and Lina, they’ll be glad to know their support made a difference. We appreciate your acknowledgment!
June 10, 2025
Acabo de empezar a usarla y ya me ha encantado. Nota para navegantes, podéis hacer pedidos de prueba sin miedo que no entran en el cómputo mensual.
March 16, 2025
This app is absolutely sensational - it's a no-brainer for anyone with a product based business, since it creates zero risk that the customer will be deterred by an upsell offer. The support team are amazing and helped us through everything we needed! Easiest 5 stars I've ever given :)
Thank you so much for the review! We’re thrilled to hear our app and support team made such a positive impact on your business. Your 5 stars mean a lot to us!
March 5, 2025
The Carthook support is so useful in educating merchants about all of Carthook's new capabilities. Amina was really knowledgeable and patient with me.
Feb. 10, 2025
Amazing app! We're using it in all our expansion stores. Super easy to use, great functionalities such as a/b test analytics and the best thing about them is their support. Whenever you need something, they're experts enough to understand the task and execute it perfectly in no time! 10/10. Best app post-purchase.
Jan. 31, 2025
This is an amazing tool - and boosts order values on your behalf. Special thanks to Amina S. who assisted us in getting this setup appropriately.
Jan. 29, 2025
The explanation was very good and she took me through the process in detail.
Jan. 24, 2025
Very helpful staff even at crazy hours of the night they are to help. Good product. It will definitely do something positive for my AOV.
Nov. 18, 2024
Customer support was great - the chat was responsive and they worked with me to resolve an issue. The issue had to get escalated for some help on Shopify side of things and Carthook agent stuck with me the whole time until everything was working. I so appreciated the quick and responsive service in resolving my problem!
Nov. 11, 2024
This is a great app! Tarik took the time to do a 1:1 on call with me to walk me through the app & ensure it was set up correctly & gave me some really helpful tips. Highly recommend!
Oct. 3, 2024
We are new to the app but our onboarding call with Adel was incredibly helpful. He had already looked at our website and was very intuitive about what would be a great offer for our customers; he was very knowledgeable. The app appears to be very straight forward and easy to use - and Adel has offered to help us if we do have any questions which is reassuring.