CartHook Post Purchase Upsell
All reviews
Tarik was amazing, jumping on a call with me on his day off/holiday to explain the app to me. It is exactly what I'm looking for and I look forward using it! Thank you!
Excited to see how CartHook helps out our business! Adel was awesome for on-boarding and made it super easy!
Carthook has been so useful for setting up custom funnels and driving more post-purchase sales. The cost-benefit ratio for this product is just amazing, it generates sales at a small fraction of the cost.
Nitesh was very patient and helpful in setting up my first funnel and resolving all the issues I had. He is a great instructor :-)
Adel Rovcanin was such a wealth of knowledge. I am not tech savvy and he walked me through everything with great patience and expertise. He had great ideas to add to our site as well. We are excited to see how this will work for us!
CartHook has been very easy to use and a quick win to garner additional sales! Thanks to Adel for the support in optimizing our experience.
Easy to use and we are constantly improving with the A/B testing feature. Their support team is very responsive and Adel worked with me to to solve some problems right away! I am looking at their other apps with Shop Circle after such a great experience.
Platform is easy to use and Carthook support is super helpful and provides great insights on how to test and optimize funnels.
CartHook is a great app when it comes to product upsells. I like the layout of the portal and the data we pull is very useful. Tina has been so helpful and easy to reach whenever any questions come up.
Thank you for your generous review! Feedback like this inspires and motivates our team (especially Tina!) to keep improving and providing the best service possible.
I did extensive research on upsell apps and CartHook has proven to be the best. They provide the best design and customization we could find. Tina with the support team is always so kind and helpful! We've been using about a year now.
So far it's been great. We started with the larger plan to do some AB testing on offers and once we got the data we needed we downgraded, AB testing was very useful. Customer support is also great, Tina helped out with an issue we were having regarding orders being shipped even though the upselled products weren't being paid for and she was great.
Easy to use, very effective and perfectly customisable. Great and quick customer support as well - we've been using the app for over 6 months now and will continue to use it :)
The Cart Hook team, specifically, Saso, were very helpful in resolving an issue with had with one of our pages. They were responsive and worked with us and Shopify to solve it quickly.
CartHook has delivered some nice results for my store by helping increase AOV. Since offers through CartHook are post-purchase, we feel that we can be more aggressive with discounts that we offer. The reason why we feel that we can offer more post purchase, is because it’s clear to the customer that they are only receiving the discount because they’ve already purchased, as opposed to annoying up-sells and pop ups which can leave a bad taste in peoples mouths and even cause them to abandon their orders. The app itself is very good, not glitchy or buggy, and it is well designed. They thought this through in a detailed manner, and provide some thoughtful options which we’ve been taking advantage of. Overall, CartHook is one of the better apps that we’ve added to our store. Our AOV increased, per unit shipping cost has decreased, and we don’t feel like we’re annoying our customers because they’ve already completed their purchase by the time they see the offers. Very good
App is working well. Easy to use and analytics are very helpful. Great customer service too! Tina is great and has helped us with ideas on different funnels.
This app does exactly what it claims to do! Simple set up, no code, and super easy to build custom offers to once a customer has checked out. We have seen loads of extra revenue coming in that would not have been there otherwise since all revenue driven from this app was revenue that would not have been there otherwise and doesn't hurt conversion rate since the offer does not show until a purchase has already been completed. The funnels are super powerful which allow for very tailored offers with if/then statements that determine which offers to show to each particular user. The support and team behind the app has been 10/10 as well, providing various tips and best practices to get the most out of their app. The only downside, which is a Shopify limitation, and not CartHook's fault, is that the offers do not show to users who check out via certain 3rd party payment processors, which means not all of your traffic that fit each funnel will see your offers. This is something I'm hoping Shopify resolves, which would make this app even that much more powerful since a high % of our traffic checks out with Sezzle/Afterpay for example.
App is working well so far. UI is easy to use, liking the design of the upsells better than some of the competitors. No issues so far.
Carthooks support team made our funnels super easy to set up during our trial, quick plug n play. After generating more than our target revenue during the trial period, Carthook is now a staple in our apps and has continued to raise our AOV. A great low-hanging-fruit app to install. Highly recommend.
Years ago, I heard a marketing guru say, "The best time to ask a customer for more money is right after they've just given you money." CartHook contributes nearly $10K/month worth of additional revenue in upsells -- we generally use a simple message of, "would you like an extra bottle for X% off?" The app is extremely easy to set up and use, and CartHook tech support is very helpful and quick to respond. Highly recommended adding this app to your Shopify!! :)
Hi Jigsaw Health, thank you so much for your feedback! What amazing advice from that marketing guru, totally aligns with our vision here at CartHook. Cheers to many more years of additional upsell revenue! - The CartHook Team
Just had a call with the new team that manages CartHook, Tarik was very helpful and he upgraded my account and told me about future update for Q4. Looking forward to improving my Carthook.
Hi eFlow Nutrition! We appreciate your feedback, and we apologize for the inconvenience. As our support team communicated, we were digging in deeper with our tech team to make sure your funnel was set up and triggering properly, and it looks like a caching issue was to blame. Thanks for your patience and understanding. We look forward to supporting you further as you continue to add new post-purchase revenue to your store! -Team CartHook
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