Hulk NPS Post Purchase Survey
The Hulk Post Purchase NPS Survey App
Rating
4.7
feedback
100
chart
#478
All reviews
Rating Breakdown
Review RSS Feed
Aug. 26, 2020
App worked for the first couple of hours, then the app dashboard would not load. I couldn't see any customer survey submissions or make any changes to the app. Deleting was the only option as you can do this from Shopify without entering the app.
Using app
About 23 hours
Total reviews
1
Average rating
1.0
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate it if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 19, 2020
Really easy and simple to install. Also much required by store owners what the customer experiences from Ordering to delivery,
Thank you so much for taking the time to leave us this amazing review.
July 23, 2020
This is a basic purchase feedback app that was easy to setup and maintain. We have not had any issues with the app so far.
Thank you for your kind words! We hope you keep enjoying our products and services throughout your Shopify journey! Thank you once again, and have a nice day!
July 18, 2020
See i normally don't type reviews but wow it was so easy to set up, thanks for making it freeeeeeeee
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your continued success!
July 4, 2020
Love this app! Helps me get some immediate feedback from my customers about how they heard of us and what they are looking for from us! SO useful and so easy to set up!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
July 2, 2020
I use this app to ask how the experience was on my store and at checkout, it's been really useful to get insights. The app works great and I thoroughly recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
June 30, 2020
I love this app. I've used it on multiple stores to better understand my customers. This app has made me thousands of dollars no doubt!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Best of luck with your business! :)
June 26, 2020
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 26, 2020
I use this for our website, delugames.com and it is perfect! We sell a tailgate game and I want to know how people heard about us, so I just ask two basic questions. It is really easy to use and provides me with great responses. It is so easy to set up, install, and unintrusive to our customers. I love it! I also get a pretty high response rate which is great!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in positive customer feedback while using our app!
June 25, 2020
Thank you for excellent Tech Support/Customer Service, very much appreciated. Looking forward for your updated PRO version.
The app looks great on your store! Thanks so much for the review, and please let us know if you need any assistance :D
June 22, 2020
I love the fact that HulkApps gives you a workable app with all the features completely free. We were actually paying for additional services, apps, and platforms, and we've switched to the HulkApps for almost all of it. I ran into my first issue recently and they were so fast and professional about fixing it, keeping me diligent on updates. Excellent customer service, excellent app, and excellent features make this a complete 5-star option you should use.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
June 19, 2020
This was super easy to use and exactly what I needed! I didn't need a bunch of bells and whistles and this fit what I was looking for perfectly.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app :)
June 18, 2020
enjoyed using this app simple and easy, enjoyed using this app simple and easy, enjoyed using this app simple and easy
Thank you so much for taking the time to leave us this amazing review.
June 12, 2020
I used this app to understand my customers better, it looks very basic, but very efficient. I got really high response rate(46%) with it. Highly recommend.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get a really high response rate from our awesome free app! We appreciate the kind words. :-) Please let us know if we can help with anything else!
May 19, 2020
This app is very easy to set up and it can be active in less than 2 minutes. It does exactly what we needed.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you could set up your form in less than 2 minutes! We appreciate the kind words. :-) Please let us know if you need anything else!
May 13, 2020
The survery was easy to construct and this is good for understanding what my client needs. TQ for providing such a great free app!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to use this app for fulfilling your client's store needs. We appreciate the kind words. Please don't hesitate to drop a mail if you ever need any assistance from our awesome support team! :-)
May 12, 2020
This app is so easy to use yet it has brought me thousands of dollars in extra revenue because I know my customer better now. Only thing I wish to be added is a preview of the live store's questions!
Hey there, thanks so much for the review; we totally agree with your feedback. We've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch! Let me know if I can help with anything else.
April 13, 2020
Amazingly simple/sleek. You'd be silly not to have this if you want to have some basic feedback from customers.
Hey there, thanks so much for the review; we're so happy to hear that you found our app useful for your store. We appreciate the kind words. :-) Have a beautiful day!
April 8, 2020
Fantastic! Thank you to the developers for making such a fantastic app. I have a better idea of where my customers are coming from and whether or not the product is a gift/for themselves. Easiest 5 stars I've ever given
Thank you so much for leaving us a fantastic review! Our developers will be so happy to read this; it feels good to be appreciated for the hard work and we put in and were glad it adds some value to your store! Cheers and have a great day!
March 31, 2020
I love this app. I got it so I could make my ads and landing page better, I'm excited to recieve some feedback!
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We look forward to seeing your increase in customers' feedback while using Post-Purchase Survey!