Hulk NPS Post Purchase Survey
The Hulk Post Purchase NPS Survey App
Rating
4.7
feedback
100
chart
#478
All reviews
Rating Breakdown
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March 13, 2020
Great app! Incredibly easy to install, and must be easy for customers as well because the response rate so far is very high. We're getting useful information from customers without any hassle at all. Only thing that could be improved would be to have the feedback included in the email notification that says 'you've got survey feedback' so we don't have to navigate to the app every time to view the response.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love the simple feedback form setup, and are glad you've been utilizing it. :-) You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-) We have flagged the email notification feature to our product team. We will get in touch with you as soon as we get an update from the team regarding the implementation. Thank you so much for providing your feedback!
March 5, 2020
Great app free and basic does exactly what it on my store(https://valuelink.shop). Many list coming.
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
March 3, 2020
Great app free and basic does exactly what it says on the tin - seems to install well across different sites
Hey there, Thank you for your kind words. We're beyond happy to hear that you're enjoying Post Purchase app!
Feb. 19, 2020
This app is simple but very powerful as I noticed very high response rate from customers. It helped me get great feedback from clients on the ordering process and our products range and prices. Also, I was really impressed by the great support team on this free app!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're so glad to hear that you've received a good response from your customers. Please let us know if we can assist with anything else! We look forward to seeing your increase in feedback while using our app.
March 4, 2020
The best, it helps me a lot with my customers, to know what they dislike and like great app for the store awesome tech support!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-purchase Survey app! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Feb. 10, 2020
Amazing App! Works perfectly and is so easy to set up! The feedback is extremely valuable.
The app looks great on your store! Thanks so much for the review, we're glad you found what you were looking for. Best of luck with your business! We look forward to seeing your continued success.
Feb. 6, 2020
I use this app to help me understand my customers better. I ask different questions each month to see if we are on the right track. The feedback i get is valuable. I really like this app!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get valuable insights from your customers! We appreciate the kind words about our app. We look forward to seeing your increase in feedbacks from customers while using Post Purchase Survey app. Thank you!
Jan. 16, 2020
So easy to set up, can't wait to start getting some feedback from customers and getting some better results!
The app looks great on your store! Thanks so much for the review, we wish you all the very best with your business! We look forward to seeing your continued success.
Jan. 13, 2020
Easy to use and set up, just finished the install. Pretty intuitive! Can't wait to start getting results!
Thanks so much for the kind words! HulkApps are known to be super easy to use. Please don't hesitate to reach out should you have any other questions about Post Purchase Survey, or any of our other apps! Best of luck with your business!
Dec. 19, 2019
I really can't say enough about Hulk Apps application tools. Not only do they offer a variety of applications but applications that are actually very useful & simplistic.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the simplicity that this app offers. We will build this app together as we go along, but for now, it's a good way to organize a simple survey for listening to your customers! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Dec. 9, 2019
I have just done installation after using another of the great Hulk products, it was a breeze...looking forward to using it.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-Purchase Survey app! We love the simplicity our apps bring, and are glad you've been utilizing multiple apps from us. :-)
Dec. 3, 2019
EASY. Apps that are free and simplified make the Shopify Development even better. This is a critical component to figuring out where customer satisfaction is.
The app looks great on your store! We really appreciate the review, and are so glad to hear you're enjoying using the app. Best of luck with your business! We look forward to seeing an increase in customer satisfaction while using Post Purchase Survey!
Dec. 1, 2019
Thank you so much! Easy to use, to the point and FREE! It really helps understanding our customers.
Hey there, thanks so much for the review; we're so happy to hear you're finding our app useful to understand your audience needs! We love the simplistic interface the app has, and are glad you've been a fan of it too. :-)
Nov. 19, 2019
Boom! I needed a post-purchase survey, went to the app store and there it was! AND it's by HulkApps so I know it's gonna be great.
Nov. 19, 2019
Very easy to install but gives us the data we wanted to better understand our customers. Post-purchase makes more sense for us since we do not want to bombard with questions pre-purchase since that might hurt conversion rates.
Nov. 16, 2019
I love this app, thanks for making it free, it allows me to understand the point of view of my customers better and more effectively understand where the traffic is coming from.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please continue using our apps and if you ever need any help, don't hesitate to reach out to us on [email protected].
Sept. 17, 2019
Super easy to install and gets the job done perfectly! Let's use get the feedback we need to ensure our customers are having the experience we want them to!
Sept. 5, 2019
This app is really good. Super simple to set up. Unobtrusive to the customer experience. Slots perfectly into the 'thank you' page. I got immediate results. I've been looking for surveys for ages...but everything was expensive and over the top. This is simple.
We’re glad you loved our Free Post Purchase Survey App. It’s one of our newer offerings, so if you ever have additional feedback, please don’t hesitate to reach out via [email protected]
Aug. 29, 2019
Ok Hulkapp is in a roll! This is another app., I just had to have. Awesome as always Hulkapp/developers!
Thank you so much for taking the time to leave us this amazing review!