Post Studio ‑ Social Auto Post
Automate posts to Instagram, Facebook, Twitter with ChatGPT!
Rating
4.8
feedback
862
chart
#643
All reviews
Rating Breakdown
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May 2, 2024
Even though we did not use a paid plan, we were billed from the paid plan package. I contacted you via message and you said you would return it. I've been waiting for a long time. Can I get support?
Dec. 10, 2023
The app has not really a lot of function and is for this very expensive. I found also some Bugs! As Example if you have a Bitly Account they generate always short links. If you use it or not. I found also not really help how to use it.
Oct. 29, 2023
I have a Plan with 5 campaings and can sometimes only create 2-3 campaings altough i have a plan for 5. The support is not helping me, aks for help several days ago.
Nov. 28, 2022
In all honesty I cannot beleive all the other reviews. 3 Days I have been waiting for the Dev to sort out wht I cannot add new posts after paying the Upgrade fee. Apparently he is asleep most the time but hoestly shameful experience. Worst app support I ever received and Shopify should be aware.
Nov. 14, 2022
Customer service support simply copies and paste their replies, they won't read your message. The chat says it will take 12 hours for them to respond, so do not rely on them. Also my account got disconnected by itself and theat made my posts fail. I have not been able to use this app for posting at all.
Nov. 14, 2022
The app stops all of a sudden for no reason! I reached out to the support team via email and they didn't even bother to reply.
Oct. 3, 2022
This App used to really help me a lot......now it seems to never work for Instagram and it never posts and they do nothing about it to help you
April 28, 2022
I notified them of this bug weeks ago and never heard back from their support. I followed up and it was complete silence. The issue is that the app will push images/posts to out of stock variations.
Jan. 16, 2022
Our Instagram business account continues disconnecting and keeps showing errors. We disconnected and reconnected the app to check if the problem was solved but nothing, We contacted support many times via email but like other people said they do not respond at all, we were forced to go back to our old app.
Jan. 7, 2022
BEWARE!! The app permission asks for your store orders information: Edit orders: This includes: draft orders and all order details for the last 60 days. Post Studio - Auto Posting will be able to access personally identifiable information about your customers, including names, email addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.
This permission was part of an enhancement to provide conversion details related to posts. The permission has been REMOVED and is no longer necessary. Thank you for providing this valuable feedback.
Dec. 30, 2021
Don't use this. It does not work! And when you tell them it isn't posting, they come back hateful. Paying for a service, expecting it to work, and loosing revenue from missing post. There are other auto poster companies out there.
Dec. 20, 2021
I find it does not working very well with me. I had encounter a lot of bugs, tried to contact support but what they recommended me is to delete the App and reinstall it. Totally does not work. I linked my previous page and delinked it, it says the limit has reached and require me to go for paid version so that i can link more pages. Could not solve this issue for long time and I have to delete it and move on.
We've removed the campaign that was causing your issue. You can continue to use the app for free if you wish. Thanks again
Nov. 13, 2021
very bad technical support also they don't answer. waiting 1 week to solve the posting but they didn't answer. bad experience. bad app
Oct. 14, 2021
One of my account was not connected and keeps showing error. Contacted support many many times via email but got no response at all. I went to the app to chat with them, it has been some days but that simple issue is still not resolved. They seem not to be very willing to help and reply once a day. Disappointed!
Using app
Almost 2 years
Total reviews
6
Average rating
1.8
Oct. 4, 2021
It is a great app only till you run into issues. The support system is pretty bad. There is no reply to the messages sent. Who would do this to even the paying customers?
Sept. 5, 2021
very bad app. this app not working promptly. its always give error when trying to connect the facebook/instagram page. the customer service is one of the baddest i have ever seen, they see your message and they ignore you.. then reply you after 2-3 days !!! and 1 more strange thing since i used this app... every day my instagram page following many new users... i think this app take your details and use it to sell followers ! do not use it !!!!
June 17, 2020
I read the good reviews and was looking forward to using this app, unfortunately this is not possible. The app didn't load, and error can up, when i went into my apps it was there, I clicked on all the categories and each one was blank.