All reviews

Rating Breakdown

  • 5
    93% (810 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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1 / 5 Share

Oct. 17, 2024

NOT RECOMMENDED. You'll spend a lot of work setting up all your social media sites and then the post that you want to make period now when you inquired a customer support about help they're not going to get back to you right away and then just like a certain vice president that's running for president they're not going to answer your question directly period so this app crops off your product images and a horrible way it might lot off half of it at the top or half at the bottom or half right down vertically period so when it's going to post to story time guess what it's going to look at atrocious you're not only not going to get conversions but it's going to be the other way around people are going to unsubscribe unfriend and unfollow period now to be fair I just sent them another message after I got on the $20 plan a few days ago because I thought well I'm on the free plans so that's why I'm not getting any support I don't make that mistake that I just did period so I got on the $20 plan and asked my question about the cropping for the fourth time and it's going on three days guess what question mark no response period so if I'm going to pay $20 instead of just do a free plan there are plenty of others out there that I can jump into that hopefully won't hurt my conversions and turn away customers at the unsightly cropping of my product images it's horrible period but if you want to keep an open mind and don't mind losing a lot of money and spending a lot of wasted time think go ahead and try this app after a week or two come back and read this review again. This review is voice texted and this company that does not deserve for me to go back and correct everything that The Voice to Text Speech screwed up

Using app

13 days

Total reviews

10

Average rating

2.5

1 / 5 Share

Oct. 14, 2024

The idea behind "Post Studio" is interesting, but the automatic translation into German is simply terrible. Many texts are not translated at all, which makes the app completely unusable. You really can't do anything with it.

Using app

19 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

May 2, 2024

Even though we did not use a paid plan, we were billed from the paid plan package. I contacted you via message and you said you would return it. I've been waiting for a long time. Can I get support?

Store

Zengoda

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 10, 2023

The app has not really a lot of function and is for this very expensive. I found also some Bugs! As Example if you have a Bitly Account they generate always short links. If you use it or not. I found also not really help how to use it.

Using app

3 months

Total reviews

4

Average rating

2.0

1 / 5 Share

Oct. 29, 2023

I have a Plan with 5 campaings and can sometimes only create 2-3 campaings altough i have a plan for 5. The support is not helping me, aks for help several days ago.

Using app

2 months

Total reviews

3

Average rating

2.3

1 / 5 Share

Sept. 21, 2023

Trash app. Would not connect to anything. Support is no help.

Using app

2 days

Total reviews

5

Average rating

2.6

1 / 5 Share

Nov. 28, 2022

In all honesty I cannot beleive all the other reviews. 3 Days I have been waiting for the Dev to sort out wht I cannot add new posts after paying the Upgrade fee. Apparently he is asleep most the time but hoestly shameful experience. Worst app support I ever received and Shopify should be aware.

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

1 / 5 Share

Nov. 14, 2022

Customer service support simply copies and paste their replies, they won't read your message. The chat says it will take 12 hours for them to respond, so do not rely on them. Also my account got disconnected by itself and theat made my posts fail. I have not been able to use this app for posting at all.

Using app

7 months

Total reviews

9

Average rating

3.2

1 / 5 Share

Nov. 14, 2022

The app stops all of a sudden for no reason! I reached out to the support team via email and they didn't even bother to reply.

Store

Annataa

Using app

3 months

Total reviews

8

Average rating

3.4

1 / 5 Share

Oct. 3, 2022

This App used to really help me a lot......now it seems to never work for Instagram and it never posts and they do nothing about it to help you

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

April 28, 2022

I notified them of this bug weeks ago and never heard back from their support. I followed up and it was complete silence. The issue is that the app will push images/posts to out of stock variations.

Store

Matero

Using app

12 months

Total reviews

10

Average rating

4.0

1 / 5 Share

Jan. 16, 2022

Our Instagram business account continues disconnecting and keeps showing errors. We disconnected and reconnected the app to check if the problem was solved but nothing, We contacted support many times via email but like other people said they do not respond at all, we were forced to go back to our old app.

Using app

3 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Jan. 7, 2022

BEWARE!! The app permission asks for your store orders information: Edit orders: This includes: draft orders and all order details for the last 60 days. Post Studio - Auto Posting will be able to access personally identifiable information about your customers, including names, email addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

This permission was part of an enhancement to provide conversion details related to posts. The permission has been REMOVED and is no longer necessary. Thank you for providing this valuable feedback.

1 / 5 Share

Dec. 30, 2021

Don't use this. It does not work! And when you tell them it isn't posting, they come back hateful. Paying for a service, expecting it to work, and loosing revenue from missing post. There are other auto poster companies out there.

Using app

Over 1 year

Total reviews

14

Average rating

3.6

1 / 5 Share

Dec. 20, 2021

I find it does not working very well with me. I had encounter a lot of bugs, tried to contact support but what they recommended me is to delete the App and reinstall it. Totally does not work. I linked my previous page and delinked it, it says the limit has reached and require me to go for paid version so that i can link more pages. Could not solve this issue for long time and I have to delete it and move on.

Using app

About 2 months

Total reviews

6

Average rating

4.3

Developer Reply

We've removed the campaign that was causing your issue. You can continue to use the app for free if you wish. Thanks again

1 / 5 Share

Nov. 13, 2021

very bad technical support also they don't answer. waiting 1 week to solve the posting but they didn't answer. bad experience. bad app

Using app

About 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 14, 2021

One of my account was not connected and keeps showing error. Contacted support many many times via email but got no response at all. I went to the app to chat with them, it has been some days but that simple issue is still not resolved. They seem not to be very willing to help and reply once a day. Disappointed!

Using app

Almost 2 years

Total reviews

6

Average rating

1.8

1 / 5 Share

Oct. 4, 2021

It is a great app only till you run into issues. The support system is pretty bad. There is no reply to the messages sent. Who would do this to even the paying customers?

Using app

9 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Sept. 5, 2021

very bad app. this app not working promptly. its always give error when trying to connect the facebook/instagram page. the customer service is one of the baddest i have ever seen, they see your message and they ignore you.. then reply you after 2-3 days !!! and 1 more strange thing since i used this app... every day my instagram page following many new users... i think this app take your details and use it to sell followers ! do not use it !!!!

Using app

8 days

Total reviews

2

Average rating

3.0

1 / 5 Share

June 17, 2020

I read the good reviews and was looking forward to using this app, unfortunately this is not possible. The app didn't load, and error can up, when i went into my apps it was there, I clicked on all the categories and each one was blank.

Using app

6 days

Total reviews

3

Average rating

3.7