All reviews

Rating Breakdown

  • 5
    95% (158 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2024

After looking at the various options, we went with Shipping Rates by Postcode as it suited our immediate needs but looked like the further options it offered would benefit our business going forward. While the basic set-up is relatively easy to do, it is quite easy to 'miss out' some details meaning that the process didn't work as it should. The help and assistance from Neo was brilliant, he showed patience and diagnosed the problem, correcting it and seeing the transition from testing to usage through to it's happy conclusion. Based on our experience so far, I would highly recommend this app and the support from the developer. Now that the basic implementation stage is up and working satisfactorily, I will be looking at adding some of the refinements to enable the app to work even more effectively within our despatch department.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 23, 2024

I doesn't work at all

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review, though we would have appreciated the opportunity to help. We are confident you'll get a ton of value from the app once you actually set up and use it. We'd be happy to help you, simply get in touch with us over Live Chat and we can provide live support. Talk soon!

5 / 5 Share

Oct. 16, 2024

good app, good support

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Used for many years now as it works well for UK sites needing to have rates based on postcode. I have a lot of different types of products which have their own delivery services which are based on weight. The app has always been the answer for me as I can combine services for different product types. When the rules become complicated the chat box is always available to help and even create/fix rules for me so not left hanging.

Using app

Almost 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 25, 2024

A pretty powerful tool. We have some very complex requirements for shipping, but this app seems to be able to handle all of it. It was a bit daunting in the beginning, but if you get stuck, the support response is imminent. Really recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Store

Petso

Using app

Over 3 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Aug. 15, 2024

The post code shipping app will do all that you want it to do. It can be a little complex initially but once you get an understanding it is great

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 13, 2024

The support on Live Chat was second to none, guided me through setup with ease and this app will save us so much money when shipping to remote postcodes. Thanks to Neo the superstar!

Using app

About 1 hour

Total reviews

8

Average rating

4.9

Developer Reply

Dear merchant, Thank you for the wonderful review and for taking the time to share your feedback with us 🤩. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Stay safe. With love, The Postcode Shipping team

5 / 5 Share

July 3, 2024

Great app - solved our problems well - very flexible and allows us to set up as many rates and zones as we need. One suggestion - a bulk editor function would be great when needing to do wide ranging rate updates!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2024

Postcode Shipping has been a game-changer for my online business! Their seamless integration allows me to easily set up shipping restrictions based on postcode, ensuring smooth deliveries every time. With their prompt customer support and intuitive interface, managing shipping logistics has never been easier. Highly recommended!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2024

Easy to use, we have been able to exlude, include and set different rates for different postcodes without issues. I see it has a lot more functionality. The support has been the most impressive, I wish other companies had the quality of support these guys do.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

We were trying to find a shipping app where we could set up multiple shipping rules for different product sizes and rates. Our requirements were somewhat extremely customized. The support team was extremely helpful and gave the result I was looking for, in a fast and effective way. Highly recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

App works for what we need, took some time to set up/have the right shopify conditions present as well. We needed to contact shopify to add calculated shipping rates because we were on a basic shopify plan (years ago). Once that was all done worked great.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 7, 2024

Great Service,Great help!!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 28, 2024

Using app

7 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 22, 2024

This app is fantastic and the support from Blanca was great in helping us out with our specific requirements for different regions and the product shipping for them within each one.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

We have a complicated shipping set up with multiple zones sorted by postcode along with product categories. The postcode shipping team has been very helpful throughout and post set up. App does everything we need it to do and the support is great.

Using app

10 months

Total reviews

7

Average rating

5.0

2 / 5 Share

Oct. 3, 2023

I have found it very hard to set up or reconfigure, once you have decided to go live if you need to change something (which you will from time to time) it is very easy to destroy your postcode setup and spend hours trying to fix it. I haven't found them to be helpful on chat either. Look elsewhere if you can, I don't tend to leave bad reviews but have to say my experience has not been great.

Using app

About 2 years

Total reviews

3

Average rating

2.7