All reviews

Rating Breakdown

  • 5
    95% (148 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2024

Postcode Shipping has been a game-changer for my online business! Their seamless integration allows me to easily set up shipping restrictions based on postcode, ensuring smooth deliveries every time. With their prompt customer support and intuitive interface, managing shipping logistics has never been easier. Highly recommended!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2024

Easy to use, we have been able to exlude, include and set different rates for different postcodes without issues. I see it has a lot more functionality. The support has been the most impressive, I wish other companies had the quality of support these guys do.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

We were trying to find a shipping app where we could set up multiple shipping rules for different product sizes and rates. Our requirements were somewhat extremely customized. The support team was extremely helpful and gave the result I was looking for, in a fast and effective way. Highly recommended.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

App works for what we need, took some time to set up/have the right shopify conditions present as well. We needed to contact shopify to add calculated shipping rates because we were on a basic shopify plan (years ago). Once that was all done worked great.

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 7, 2024

Great Service,Great help!!!

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 28, 2024

Using app

7 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 22, 2024

This app is fantastic and the support from Blanca was great in helping us out with our specific requirements for different regions and the product shipping for them within each one.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

We have a complicated shipping set up with multiple zones sorted by postcode along with product categories. The postcode shipping team has been very helpful throughout and post set up. App does everything we need it to do and the support is great.

Using app

6 months

Total reviews

7

Average rating

5.0

2 / 5 Share

Oct. 3, 2023

I have found it very hard to set up or reconfigure, once you have decided to go live if you need to change something (which you will from time to time) it is very easy to destroy your postcode setup and spend hours trying to fix it. I haven't found them to be helpful on chat either. Look elsewhere if you can, I don't tend to leave bad reviews but have to say my experience has not been great.

Using app

About 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 12, 2023

This app is nothing short of miraculous. It has breathed new life into my Shopify store. The seamless integration and intuitive features make it a breeze to use. The real magic is in the tangible results – my conversion rates have soared since I started using it. No other app does anything similar in terms of flexibility and options for shipping - well done!

Using app

About 1 month

Total reviews

9

Average rating

4.2

5 / 5 Share

Sept. 1, 2023

This app worked well for allowing different shipping rates within a country which is not supported by the default Shopify shipping. The support is also fantastic!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Really helpful App and more importantly when I've had issues, I've received help very quickly. And the answer has always been right first time. Highly recommend :)

Using app

About 3 years

Total reviews

8

Average rating

4.6

5 / 5 Share

July 24, 2023

A very handy app and the team at postcodes shipping are very understanding and helpful. Highly recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

we love the app. It always works great. when I get stuck and break the website the app help is also amazing and very prompt!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2023

Great app! After our web manager left, we had to make some edits to this app, and the support was amazing :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

I would recommend this app. The customer service is excellent and the team is really good in trying to resolve all issues raised in a very timely manner!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I had to mirror a complex postcode-based shipping model for products plus integrate third-party drop-shipped merch. This worked great and when I needed it the support was superb. Definitely recommended.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

We deliver items to customers in Australia and internationally. Have been using Postcode Shipping for 4 years, never had an issue. Support is always quick to respond to any queries which is great.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 14, 2022

I didn't get any support either. They have a support web form that doesn't do anything and the chat expires before anybody answers. I'm looking elsewhere.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there. Really curious to see this review coming in. We're checking to see if there's a form leading nowhere, but in the meantime please do get in touch with us at [email protected]. We also have a knowledge base available at your convenience here: https://support.postcodeshipping.com/ We're going to reach out directly just in case you miss this message. Please accept our apologies for the inconvenience. We're most certainly going to find and fix this issue as support as a cornerstone of our culture at Postcode Shipping. Be well!

1 / 5 Share

Dec. 4, 2022

I can not get any support, taken money and not working. The customer support does not seem to work,

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to [email protected] so we can make sure you get the support you deserve. Apologies for any inconvenience!