Shipping Rates by Postcode
Postcode Shipping Shopify App
Rating
4.9
feedback
114
chart
#915
All reviews
Review RSS Feed
Aug. 15, 2024
The post code shipping app will do all that you want it to do. It can be a little complex initially but once you get an understanding it is great
Aug. 13, 2024
The support on Live Chat was second to none, guided me through setup with ease and this app will save us so much money when shipping to remote postcodes. Thanks to Neo the superstar!
Dear merchant, Thank you for the wonderful review and for taking the time to share your feedback with us 🤩. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Stay safe. With love, The Postcode Shipping team
July 3, 2024
Great app - solved our problems well - very flexible and allows us to set up as many rates and zones as we need. One suggestion - a bulk editor function would be great when needing to do wide ranging rate updates!
April 2, 2024
Postcode Shipping has been a game-changer for my online business! Their seamless integration allows me to easily set up shipping restrictions based on postcode, ensuring smooth deliveries every time. With their prompt customer support and intuitive interface, managing shipping logistics has never been easier. Highly recommended!
March 20, 2024
Easy to use, we have been able to exlude, include and set different rates for different postcodes without issues. I see it has a lot more functionality. The support has been the most impressive, I wish other companies had the quality of support these guys do.
Feb. 11, 2024
We were trying to find a shipping app where we could set up multiple shipping rules for different product sizes and rates. Our requirements were somewhat extremely customized. The support team was extremely helpful and gave the result I was looking for, in a fast and effective way. Highly recommended.
Feb. 8, 2024
App works for what we need, took some time to set up/have the right shopify conditions present as well. We needed to contact shopify to add calculated shipping rates because we were on a basic shopify plan (years ago). Once that was all done worked great.
Jan. 28, 2024
Jan. 22, 2024
This app is fantastic and the support from Blanca was great in helping us out with our specific requirements for different regions and the product shipping for them within each one.
Oct. 3, 2023
I have found it very hard to set up or reconfigure, once you have decided to go live if you need to change something (which you will from time to time) it is very easy to destroy your postcode setup and spend hours trying to fix it. I haven't found them to be helpful on chat either. Look elsewhere if you can, I don't tend to leave bad reviews but have to say my experience has not been great.
Sept. 1, 2023
This app worked well for allowing different shipping rates within a country which is not supported by the default Shopify shipping. The support is also fantastic!
July 24, 2023
A very handy app and the team at postcodes shipping are very understanding and helpful. Highly recommend!
June 29, 2023
we love the app. It always works great. when I get stuck and break the website the app help is also amazing and very prompt!
March 6, 2023
Great app! After our web manager left, we had to make some edits to this app, and the support was amazing :)
Feb. 2, 2023
I would recommend this app. The customer service is excellent and the team is really good in trying to resolve all issues raised in a very timely manner!
Jan. 8, 2023
We deliver items to customers in Australia and internationally. Have been using Postcode Shipping for 4 years, never had an issue. Support is always quick to respond to any queries which is great.
Dec. 14, 2022
I didn't get any support either. They have a support web form that doesn't do anything and the chat expires before anybody answers. I'm looking elsewhere.
Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there. Really curious to see this review coming in. We're checking to see if there's a form leading nowhere, but in the meantime please do get in touch with us at [email protected]. We also have a knowledge base available at your convenience here: https://support.postcodeshipping.com/ We're going to reach out directly just in case you miss this message. Please accept our apologies for the inconvenience. We're most certainly going to find and fix this issue as support as a cornerstone of our culture at Postcode Shipping. Be well!
Dec. 4, 2022
I can not get any support, taken money and not working. The customer support does not seem to work,
Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to [email protected] so we can make sure you get the support you deserve. Apologies for any inconvenience!
Nov. 23, 2022
Always been such a great help! A very good supportive app, questions answered super quickly! Although no one enjoys shipping haha