All reviews

Rating Breakdown

  • 5
    95% (158 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2023

This app is nothing short of miraculous. It has breathed new life into my Shopify store. The seamless integration and intuitive features make it a breeze to use. The real magic is in the tangible results – my conversion rates have soared since I started using it. No other app does anything similar in terms of flexibility and options for shipping - well done!

Using app

About 1 month

Total reviews

9

Average rating

4.2

5 / 5 Share

Sept. 1, 2023

This app worked well for allowing different shipping rates within a country which is not supported by the default Shopify shipping. The support is also fantastic!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Really helpful App and more importantly when I've had issues, I've received help very quickly. And the answer has always been right first time. Highly recommend :)

Using app

Almost 3 years

Total reviews

9

Average rating

4.6

5 / 5 Share

July 24, 2023

A very handy app and the team at postcodes shipping are very understanding and helpful. Highly recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2023

we love the app. It always works great. when I get stuck and break the website the app help is also amazing and very prompt!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2023

Great app! After our web manager left, we had to make some edits to this app, and the support was amazing :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

I would recommend this app. The customer service is excellent and the team is really good in trying to resolve all issues raised in a very timely manner!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I had to mirror a complex postcode-based shipping model for products plus integrate third-party drop-shipped merch. This worked great and when I needed it the support was superb. Definitely recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

We deliver items to customers in Australia and internationally. Have been using Postcode Shipping for 4 years, never had an issue. Support is always quick to respond to any queries which is great.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 14, 2022

I didn't get any support either. They have a support web form that doesn't do anything and the chat expires before anybody answers. I'm looking elsewhere.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there. Really curious to see this review coming in. We're checking to see if there's a form leading nowhere, but in the meantime please do get in touch with us at [email protected]. We also have a knowledge base available at your convenience here: https://support.postcodeshipping.com/ We're going to reach out directly just in case you miss this message. Please accept our apologies for the inconvenience. We're most certainly going to find and fix this issue as support as a cornerstone of our culture at Postcode Shipping. Be well!

1 / 5 Share

Dec. 4, 2022

I can not get any support, taken money and not working. The customer support does not seem to work,

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to [email protected] so we can make sure you get the support you deserve. Apologies for any inconvenience!

5 / 5 Share

Nov. 23, 2022

Always been such a great help! A very good supportive app, questions answered super quickly! Although no one enjoys shipping haha

Using app

About 5 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Nov. 23, 2022

The support was very helpful and knowledgeable. Postcode Shipping app is easy to use and works really well within Shopify.

Using app

Over 6 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Very happy with both the app and the customer support. Amazing support by Larry. Fast, clear and accurate. I'm a very happy customer. If you need to set up different rates for a variety of zones and different type of products, this app works wonders. And if you face any issues with the app setting, these guys will work hard to make sure you get the result you wish. Highly recommended by me and my team! Thank you guys! Thank you Larry!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Great app and great support team! They helped me with so many questions even the ones that were not related to the app

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Great APP, great support! Needed an APP to make assigning carriers, costs and postcode ranges easy and this APP certainly delivered.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Easy to use and customer service is amazing. I literally got an answer a few minutes after reaching out with a customised step to step guide. Thank you so much!

Store

Rugabub

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Great app with amazing support! The team at Postcode Shipping was really helpful, always quick to reply and help. Would definitely recommend this app. Great Job and thanks Jerome!

Using app

About 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

July 19, 2022

Very useful app which has allowed our store to implement alternative shipping options and customer service is excellent

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 29, 2022

Brilliant app to calculate shipping zones for the UK. Also very helpful and speedy response to any queries. I would recommend this app especially for UK shipping zones to Scotland, Ireland etc. where it costs more to ship when using certain couriers.

Using app

Over 1 year

Total reviews

2

Average rating

5.0