Postcode Shipping
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A very handy app and the team at postcodes shipping are very understanding and helpful. Highly recommend!
we love the app. It always works great. when I get stuck and break the website the app help is also amazing and very prompt!
Great app! After our web manager left, we had to make some edits to this app, and the support was amazing :)
I would recommend this app. The customer service is excellent and the team is really good in trying to resolve all issues raised in a very timely manner!
We deliver items to customers in Australia and internationally. Have been using Postcode Shipping for 4 years, never had an issue. Support is always quick to respond to any queries which is great.
I didn't get any support either. They have a support web form that doesn't do anything and the chat expires before anybody answers. I'm looking elsewhere.
Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there. Really curious to see this review coming in. We're checking to see if there's a form leading nowhere, but in the meantime please do get in touch with us at [email protected]. We also have a knowledge base available at your convenience here: https://support.postcodeshipping.com/ We're going to reach out directly just in case you miss this message. Please accept our apologies for the inconvenience. We're most certainly going to find and fix this issue as support as a cornerstone of our culture at Postcode Shipping. Be well!
I can not get any support, taken money and not working. The customer support does not seem to work,
Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to [email protected] so we can make sure you get the support you deserve. Apologies for any inconvenience!
Always been such a great help! A very good supportive app, questions answered super quickly! Although no one enjoys shipping haha
The support was very helpful and knowledgeable. Postcode Shipping app is easy to use and works really well within Shopify.
Great APP, great support! Needed an APP to make assigning carriers, costs and postcode ranges easy and this APP certainly delivered.
Easy to use and customer service is amazing. I literally got an answer a few minutes after reaching out with a customised step to step guide. Thank you so much!
Great app with amazing support! The team at Postcode Shipping was really helpful, always quick to reply and help. Would definitely recommend this app. Great Job and thanks Jerome!
Very useful app which has allowed our store to implement alternative shipping options and customer service is excellent
Brilliant app to calculate shipping zones for the UK. Also very helpful and speedy response to any queries. I would recommend this app especially for UK shipping zones to Scotland, Ireland etc. where it costs more to ship when using certain couriers.
Great App. Exactly what we are looking for since we want to narrow down the shipping zones to certain areas based on postal code. - Shopify's shipping profile only lets you go down to provinces. The setup is well-organized and logical. The development team must have input quite a lot time and energy in studying all kinds of scenarios that everyone will come across. Great APP! Good Job! Amazing support team! They are the ones who really care about the issues that you might have during the setup and is there to dig into the details and solve the problem. Happy I found this APP and many thanks, Team!
We are based in Australia and I needed an app to break down our shipments state by state and region by region. Postcode Shipping has been perfect. Works like a dream. And when I needed a little bit of help their support team got back to me within 30mins - on a weekend. Couldn't live without it!
We are in trial setup. Support has been excellent and all our questions have been answered in a timely basis.
If you are a UK based seller and use a mixture of shipping services like Royal Mail & DPD, then you'll likely need to charge different rates for certain Postcode areas as the Carriers charge you different rates (i.e sending to Scottish Highlands). Shopify won't let you do this unless you are on Plus which is too pricey for most of us. Thankfully this awesome app allows you to set up tricky postcode shipping rules for the UK and further afield, the setup and interface are easy to use and the results are spot on. Honestly, we couldn't run our store without this app, its an absolute must for us.
Thank you so much for the kind words. We've got your back!
Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!
Thanks a lot for your review! We're honored to be part of the start of your Shopify journey! Don't hesitate to get in touch if you need anything related to shipping rates!
This app has made it possible to do the things we needed to do, and the support provided has been absolutely amazing! Fast responses and always happy to help not matter how big or small the query, they will help you get it working right for your shop. Brilliant customer service. Would definitely recommend.
Thank you so much for your review. We've got your back!
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