All reviews

Rating Breakdown

  • 5
    95% (158 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
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5 / 5 Share

May 24, 2022

Great App. Exactly what we are looking for since we want to narrow down the shipping zones to certain areas based on postal code. - Shopify's shipping profile only lets you go down to provinces. The setup is well-organized and logical. The development team must have input quite a lot time and energy in studying all kinds of scenarios that everyone will come across. Great APP! Good Job! Amazing support team! They are the ones who really care about the issues that you might have during the setup and is there to dig into the details and solve the problem. Happy I found this APP and many thanks, Team!

Store

emmo.ca

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2022

We are based in Australia and I needed an app to break down our shipments state by state and region by region. Postcode Shipping has been perfect. Works like a dream. And when I needed a little bit of help their support team got back to me within 30mins - on a weekend!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2022

We are in trial setup. Support has been excellent and all our questions have been answered in a timely basis.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2022

I was super and pleasantly surprised how good the help desk was! Got back to my messages super quickly, and went up and above what I expected to help this app do what I needed it to do! Thank you Laura O!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

I've been using the Postcode shipping app for almost a year and it's been the best way for me to limit specific products to different regions across Canada. This app also allowed me to control expensive shipping costs to certain areas of the country. It can be a bit confusing to set up but the team is very responsive and helpful. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you thank you! We're so glad to be your shipping rates partner of choice. Thanks for using Postcode Shipping for your shipping rules!

5 / 5 Share

Feb. 11, 2022

If you are a UK based seller and use a mixture of shipping services like Royal Mail & DPD, then you'll likely need to charge different rates for certain Postcode areas as the Carriers charge you different rates (i.e sending to Scottish Highlands). Shopify won't let you do this unless you are on Plus which is too pricey for most of us. Thankfully this awesome app allows you to set up tricky postcode shipping rules for the UK and further afield, the setup and interface are easy to use and the results are spot on. Honestly, we couldn't run our store without this app, its an absolute must for us.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We've got your back!

5 / 5 Share

Jan. 17, 2024

Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!

Store

HAITH'S

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your review! We're honored to be part of the start of your Shopify journey! Don't hesitate to get in touch if you need anything related to shipping rates!

5 / 5 Share

Nov. 8, 2021

This app has made it possible to do the things we needed to do, and the support provided has been absolutely amazing! Fast responses and always happy to help not matter how big or small the query, they will help you get it working right for your shop. Brilliant customer service. Would definitely recommend.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. We've got your back!

5 / 5 Share

Oct. 22, 2021

Very simplistic and easy to integrate into our Shopify store. I was also blown away at how quick and detailed their customer support was every time we reached out. 10/10 would recommend!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this review of Postcode Shipping. We take great pride in the support we provide and we're so happy to see you satisfied by it. We're at your service!

5 / 5 Share

Aug. 17, 2021

The team at Postcode were amazing with helping us set up the postcode app to our needs. highly recommend

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to write about your experience. We’re at your service! 💪

5 / 5 Share

Aug. 9, 2021

This app has helped me focus our shipping by zipcode so that we can offer appropriate shipping rates to our local clients that we serve directly (vs using a 3rd party shipper). Intuitive and friendly interface makes setup easy. Their team was also very responsive to my initial setup questions.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to be your solution of choice for postcode-related shipping rates. Thanks for giving us a try!

5 / 5 Share

July 23, 2021

Great app and support is outstanding. John had a solution for us within an hour ! A must have !!!!!!!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to have been helpful. Please don’t hesitate to reach out!

5 / 5 Share

July 20, 2021

Best support and Best Shipping App. Finally found an app that met all my shipping needs and easy to use. And an Australian Business which made discussing my complexed shipping needs that much easier. The team went above and beyond with their communication and support. 100% recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Above and beyond is standard for us, there is no other mode! So happy to know you’re set up and satisfied with our support. Here to help. Don’t hesitate!

5 / 5 Share

May 13, 2021

We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for trusting us with your shipping rates. We’re at your service!

5 / 5 Share

May 10, 2021

We have been using the additions app for over 3 years. The support that we have been receiving for the app on our Shopify store is first class. From our 11 Apps, I would say that Addition's Apps would offer the best customer service. You would not be disappointed. Nick

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

I’ve got to thank you for this glowing review. Legendary support is extremely important for us because it fills the human gap an application cannot. Thanks again for your support and we look forward to extending this relationship to many more years!

1 / 5 Share

May 5, 2021

I cannot provide information on how the App works, because I was unable to get pass the shipping zones configuration. Customer service was impossible, because although they respond fast, I had no less than 3 people answering my one question. Each had a different version of what the App can and can not do, and each one had a different interpretation of my question. If you wish to have the App showing rates AFTER a minimum cart amount has been reached, you still have to come up with a defined rate (not carrier rates, which is my preference) to add to their field in order to be able to continue the set up. Ramon, Carlos, Santiago and Jerome seemed to believe I was asking for the App to block or modify the carrier live rates when clearly, I'm asking for the opposite, which is NOT TO have to input a field (orders under $50) where I want only live rates to be the ones show to customers. I felt I was on a hidden camera show where people respond totally the opposite every time to see how you react.... still scratching my head.

Using app

4 days

Total reviews

6

Average rating

3.8

Developer Reply

Hi, thanks for taking the time to send us a review and we are sorry this has not worked as you expected. It sounds like you just want to limit the rate showing based on the cart total which is part of our Rate Rules. You can see the documentation on this here: https://support.postcodeshipping.com/articles/rate-rules Rate rules can be used to determine when a rate will be displayed. You can set a rule for a minimum cart value of $50 which would ensure the rates don't show until the value is above this. If you wanted to try again. We would be more than happy to help you to set this up.

5 / 5 Share

April 20, 2021

Brilliant app and the support from John has been second to none in helping me sort out all of the shipping zones. Highly reccomend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Flawless support from the team at Postcode Shipping. Quick turnaround on questions, attentive customer service when we had issues with a different app's integration.

Using app

3 days

Total reviews

4

Average rating

5.0

3 / 5 Share

April 22, 2021

Good app but the $20 a month is too much in my opinion. I only use this app to restrict certain postcodes in the UK which are costly to post to. All the other features I do not use. Update - I have uninstalled app on both my shopify shops. Too expensive! I have found another app with the same features for just $7.99

Using app

About 1 month

Total reviews

7

Average rating

3.9

5 / 5 Share

March 18, 2021

Been using this app for a few months now and it has really drastically improved our store. Especially for the UK - as we have complex settings with offshore shipping to Northern Ireland, the Highlands and the Channel Islands this app has helped to really organise this. We also use multiple courier services. We have had to contact support a couple of times and they are always prompt and thoroughly helpful! Thanks

Using app

Almost 3 years

Total reviews

8

Average rating

5.0