All reviews

Rating Breakdown

  • 5
    95% (148 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
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5 / 5 Share

July 23, 2021

Great app and support is outstanding. John had a solution for us within an hour ! A must have !!!!!!!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to have been helpful. Please don’t hesitate to reach out!

5 / 5 Share

July 20, 2021

Best support and Best Shipping App. Finally found an app that met all my shipping needs and easy to use. And an Australian Business which made discussing my complexed shipping needs that much easier. The team went above and beyond with their communication and support. 100% recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Above and beyond is standard for us, there is no other mode! So happy to know you’re set up and satisfied with our support. Here to help. Don’t hesitate!

5 / 5 Share

May 13, 2021

We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for trusting us with your shipping rates. We’re at your service!

5 / 5 Share

May 10, 2021

We have been using the additions app for over 3 years. The support that we have been receiving for the app on our Shopify store is first class. From our 11 Apps, I would say that Addition's Apps would offer the best customer service. You would not be disappointed. Nick

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

I’ve got to thank you for this glowing review. Legendary support is extremely important for us because it fills the human gap an application cannot. Thanks again for your support and we look forward to extending this relationship to many more years!

1 / 5 Share

May 5, 2021

I cannot provide information on how the App works, because I was unable to get pass the shipping zones configuration. Customer service was impossible, because although they respond fast, I had no less than 3 people answering my one question. Each had a different version of what the App can and can not do, and each one had a different interpretation of my question. If you wish to have the App showing rates AFTER a minimum cart amount has been reached, you still have to come up with a defined rate (not carrier rates, which is my preference) to add to their field in order to be able to continue the set up. Ramon, Carlos, Santiago and Jerome seemed to believe I was asking for the App to block or modify the carrier live rates when clearly, I'm asking for the opposite, which is NOT TO have to input a field (orders under $50) where I want only live rates to be the ones show to customers. I felt I was on a hidden camera show where people respond totally the opposite every time to see how you react.... still scratching my head.

Using app

4 days

Total reviews

6

Average rating

3.8

Developer Reply

Hi, thanks for taking the time to send us a review and we are sorry this has not worked as you expected. It sounds like you just want to limit the rate showing based on the cart total which is part of our Rate Rules. You can see the documentation on this here: https://support.postcodeshipping.com/articles/rate-rules Rate rules can be used to determine when a rate will be displayed. You can set a rule for a minimum cart value of $50 which would ensure the rates don't show until the value is above this. If you wanted to try again. We would be more than happy to help you to set this up.

5 / 5 Share

April 20, 2021

Brilliant app and the support from John has been second to none in helping me sort out all of the shipping zones. Highly reccomend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Flawless support from the team at Postcode Shipping. Quick turnaround on questions, attentive customer service when we had issues with a different app's integration.

Using app

3 days

Total reviews

4

Average rating

5.0

3 / 5 Share

April 22, 2021

Good app but the $20 a month is too much in my opinion. I only use this app to restrict certain postcodes in the UK which are costly to post to. All the other features I do not use. Update - I have uninstalled app on both my shopify shops. Too expensive! I have found another app with the same features for just $7.99

Using app

About 1 month

Total reviews

7

Average rating

3.9

5 / 5 Share

March 18, 2021

Been using this app for a few months now and it has really drastically improved our store. Especially for the UK - as we have complex settings with offshore shipping to Northern Ireland, the Highlands and the Channel Islands this app has helped to really organise this. We also use multiple courier services. We have had to contact support a couple of times and they are always prompt and thoroughly helpful! Thanks

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I used this app to apply charges to certain post code areas and it has been great. The staff were very helpful at getting it installed.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I saw another reviewer who mentioned this app was great for anyone using DPD Local as their couriers, and I couldn't agree more. It's meant that we're now able to offer accurate rates to our customers at checkout for the various service options DPD offer. You have to spend a bit of time getting it set-up how you want, according to the different postcodes, but I found it quickly became intuitive and when I did have any questions the support team were quick to respond.

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

This app has been such a gamer-changer for us! We have been able to target our orders and manage our shipping costs so much better and that has really improved the bottom line. We have a number of apps for our Shopify store and this has always been the easiest to use - the support team are exceptional and go above and beyond to help with questions and implementation. Amazing job Addition Team!

Store

My Nook

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

This app allows us to ship to all parts of the UK and europe and set up discounted rates for levels of spending. It does far more than this but we dont need additional functionality. Support is always lightning fast and they have been able to assist and resolve our issues without issue. First class all and service

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

If you're UK based (can't speak for other countries, but assume same would apply), you'd be nuts not to use this product for any shipping/click and collect solutions. I tried a bunch of others. This one works. Reliably and efficiently! On top of that, the Support is First Class. Extremely responsive and helpful. This is, by a distance, the easiest and most reliable 3rd Party app I have integrated with my Shopify store.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Amazing App! This app has solved a huge problem for us....anyone in the UK using Shopify & DPD should have this. The set-up is great and the Addition Support was 5*. They patiently walked us through the final part of the set-up and checked everything was up and running. This app is going to save us time and money. Can't recommend it enough :)

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

The best customer support I have ever received! The App is extremely easy to use. On the more complicated questions I had the support I received was the best I have ever received on any app! The support team go above and beyond with every single request. It has been an amazing app to use and I will continue to use it. Well done team!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

I can not RAVE about this app enough. Not only does the app work... the customer service is EXCEPTIONAL! There is a very strong and serious team behind it, who are passionate about delivering an amazing app. The customer service I receive is so fast and effective. I am so grateful to this team for not only providing me with an app that works seamlessly... the customer service I receive is EXCEPTIONAL. Jump on it. You won't regret it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

The only UK postcodes APP I could find and works perfectly. I almost gave up but thankfully I found this one. It works a treat very simple/intuitively and customer support is 1st class - both times I made errors and they fixed it in minutes. GREAT PRODUCT cannot say enough good things about it. We are now using it on our Belgium and Holland website too.

Store

Maxrete

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

What a great app this is. Solved my issue with postcode shipping rates at ease. Very convenient, fast, and user-friendly app. You can set up shipping rates based on postcode+weight+additional rules etc. What else could you ask for..Just love it!

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

This app is simply amazing, it solved all our postcode shipping issues in Australia with ease. Cannot recommend it enough.

Using app

2 days

Total reviews

1

Average rating

5.0