AfterShip Shipping + Labels
All-Inclusive-Platform for a smooth shipping process.
Rating
3.9
feedback
83
chart
#4,774
All reviews
Review RSS Feed
July 13, 2021
This app sucks. Its incomplete. You have to manually add product dimensions each order? It was promising.. but what happens if you have 100 orders an hour.. you have to set one default fallback dimension and weight and have that auto applied to each order? cmon man. even basic cheaper apps have that option. Until they come up with an export/import feature.. they shouldnt be on here for anything other than very small shops
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Nitish Team Postmen
July 8, 2021
Great app and amazing customer service :) Thank you for making shipping easier for us! Postmen has helped me significantly.
July 6, 2021
I like this app, it is easy to use, and free! It helps me make first class labels easily and free of charge!
June 24, 2021
Great customer service, I downloaded the app and had a question. They responded right away! I would recommend if you are small business t use this app
June 23, 2021
Solid app to connect to your carrier accounts. Support is good & fast for most issues but if it is something difficult expect to wait for a proper response.
June 1, 2021
I recommend this app to anyone looking for the perfect shipping rates. It very easy to use and the support service is great.
May 31, 2021
I have just installed this app, but so far it looks great. I think this may really speed up my shipping process. Support is super quick at replies.
May 28, 2021
So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good
May 28, 2021
While the initial setup can be confusing, the service and customer support have been great. This app is very powerful for handling returns. Definitely recommend. For a step by step guide to setting up amazing customer returns with this app check out a video I made: https://www.youtube.com/channel/UCkIC8yF8ArE4rfF0E_OtX2Q
April 28, 2021
Diese Leute sind die besten. Jede Support-Person, mit der ich gesprochen habe, war freundlich, hilfsbereit und kenntnisreich. Ihre Hilfe wird sehr geschätzt. Mach weiter so.
Danke für Ihre netten Worte. Bitte lassen Sie uns wissen, wenn Sie Vorschläge für uns haben. Wir sind sehr gespannt, wie wir Ihre Erfahrung zu einer 5-Sterne-Erfahrung machen können. Grüße, Nitish Team Postboten
April 18, 2021
Recently, installed this app. Once I understand how it connects to Shopify it was an easy run. Thank you for answer my questions.
Jan. 23, 2022
Can hardly solve problems, there are many customer service personnel online, however, it was just politely catering around most of time. The whole problem solving process was very time consuming, not substantially move forward. I'll uninstall this app soon. Please be careful to use it.
March 5, 2021
Interface could be more user friendly but their support team is super helpful! As a Canadian company, we finally have the opportunity to offer US return labels with Postmen and AfterShip Returns Center.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, Postmen Team
Feb. 17, 2021
I am using this app to simplify shipping and returns. The customer service is great. Very excited to use this app
Feb. 16, 2021
This is a great shipper app. Allows us to connect our FedEx account easily. We like all the apps from this developer!
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, Postmen Team
Feb. 11, 2021
I think this app is going to be a game changer for our automated returns! Excited to see how it helps our process.
Jan. 26, 2021
The app works well for automating your store's return process. They have good customer support to allow you to troubleshoot any issues you might experience. Overall, I give them a 5 star review because the support is crucial, as invariably you are going to need it at some point.
Hey :) We really appreciate your honest feedback! Thanks & Regards Postmen Team
Oct. 3, 2020
No order search box in new design , invoices doesn't include shipping cost and discounts , although we don’t use the AfterShip app, they send AfterShip tracking links to our customers.
We apologize for the bad experience. To discuss this further we have sent you an email on your registered email address. You can also reach out to us at [email protected]. Our support team is available 24X7. Kind regards, Mudit
Sept. 29, 2020
I put 4 stars because I'm having trouble with the configuration but the app developers are helping me solving the issue. Great app in general.
Hello, Thank you for your cooperation. We have reached out to you via the email so that we can resolve the issue completely. Kindly, respond to the email so we can help further. Regards, Mukul
Sept. 3, 2020
Amazing customer experience. Super responsive and helpful. 10 stars! I appreciate their rapid responses and the want to help!