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PostNL

Name: PostNL
Brand: PostNL
Rating: 1.8 (20 reviews)

Verstuur gemakkelijk jouw zendingen met de PostNL app.

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Developer

PostNL

View on App Store

PostNL

Rating

1.8

Feedback

Reviews

Chart

#1,992

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for this Shopify App are mixed, with some users expressing frustration and encountering various issues while others find it helpful and efficient. One common complaint is the app's tendency to show error messages without providing clear solutions, leading to manual workarounds and difficulties in printing labels. Users have reported bugs, outdated UI, and challenges with order fulfillment, particularly for international shipments. On the positive side, some users appreciate the app's functionality once properly set up and find the support service helpful in resolving issues. Suggestions for improvement include better tutorials, automatic order status updates, and addressing bugs related to label printing and address validation.

Rating breakdown

5 10% (2) 4 15% (3) 3 10% (2) 2 25% (5) 1 40% (8)

Reviews with text

95% (19)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 5%

Less than a month 10%

Less than a year 50%

More than a year 35%

All reviews

1 / 5 Share

Aug. 6, 2026

Store Using app Total reviews Average rating

sensy-one Over 1 year 1 1.0

1 / 5 Share

Sept. 30, 2026

met afstand de grootste bedreiging voor mijn bedrijf is de onbetrouwbare dienstverlening van PostNL, vrijwel altijd kapot, elke week andere voorwaarden, in de app ALTIJD duurder dan via hun website

Store Using app Total reviews Average rating

Hij Werkt Over 2 years 1 1.0

2 / 5 Share

May 9, 2026

The app is not marking orders fulfilled when shipping with Pakje or Brivenpakje. UI is from the 2000s. I wrote to them asking to enable this functionality a few months ago and received a response that I should do it manually. Why? How hard is it to write a few lines of code?

Store Using app Total reviews Average rating

YURIK Accessories 7 months 1 2.0

3 / 5 Share

Oct. 1, 2026

I ben blij dat het ogelijk is om direct bij PostNL een pakket bon te kopen en het dan later op een factuur te krijgen. Het instellen van de pakketten in de app is erg tricky, ik stel voor om tutorials op Youtube te kijken. Ik heb in Mei een formulier naar de developer gestuurd om te vragen of ze de automatische pakket status willen aanpassen. (Mijn klanten kunnen de statussen "confirmed" en "on its way" zien bij hun pakket, maar het veranderd nooit naar "delivered"). Ik heb daar het antwoord "wordt aan gewerkt" op gekregen, maar het is nog steeds niet gefixt.

Store Using app Total reviews Average rating

Tinycollects 12 months 3 4.7

1 / 5 Share

April 6, 2026

All of a sudden from today, the app is not showing any orders to print labels. Had to manually print/fulfill all the address details

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