PostPilot Direct Mail Platform for Shopify

PostPilot Direct Mail Platform

Send personalized, profitable postcards & handwritten cards
Rating
4.9
Feedback
177
Reviews
Chart
#1,770
Shopify

All reviews

5 / 5 Share
Sept. 29, 2026

We've been working with PostPilot for the last year and a half and have had a great experience with them and the team. Isaac is a fantastic account manager - he has been an honest and strategic partner to us, and has helped us see strong results across campaigns.

Store Using app Total reviews Average rating
David Protein Over 1 year 3 5.0
5 / 5 Share
Sept. 22, 2026

PostPilot has been a great partner for our team. Abby is so supportive and helps us refresh campaigns, suggesting new ways to segment our audience, and helping us pivot when something isn’t working. We’ve seen strong results, and her support has made a real difference.

Store Using app Total reviews Average rating
Art of Tea Over 4 years 5 5.0
5 / 5 Share
Sept. 17, 2026

Working with Post Pilot has been a genuine partnership, not just a vendor relationship. Isaac and the team are incredibly reliable and consistently bring sharp recommendations and strategy to the table — they don't just execute, they think alongside us. We've seen stellar results across both prospecting and retargeting with direct mail, and that comes down to how hands-on they are: from segmentation to creative to strategy around new store openings, they're deeply involved at every stage. Their insights have directly translated into strong ROAS and revenue growth for us, and it's rare to find a partner this invested in our results as if they were their own.

Store Using app Total reviews Average rating
Thirdlove Over 1 year 10 5.0
5 / 5 Share
Sept. 17, 2026

Store Using app Total reviews Average rating
Benchmade Knife Co. About 2 years 9 5.0
5 / 5 Share
Sept. 8, 2026

PostPilot is an incredible partner. The team provides true white-glove service, is incredibly responsive, and makes every step of the process feel seamless. Nicole and the team are a pleasure to work with, and I always feel supported. Highly recommend!

Store Using app Total reviews Average rating
Alpyn Beauty Over 2 years 6 5.0
5 / 5 Share
Sept. 2, 2026

PostPilot has become an essential app in our DTC marketing stack. From an automations/flow standpoint as well as results dashboard, it truly functions like a Klaviyo or Meta, but for direct mail. Based on the results, I'm looking for ways to send more postcard flows as they have become consistent revenue-generating assets that require very little ongoing work by our team. Our account manager Horacio is always bringing great ideas on how we can get more out of the partnership.

Store Using app Total reviews Average rating
Giordano's Nationwide Shipping About 1 year 3 5.0
5 / 5 Share
Sept. 2, 2026

This app has changed out business in terms of retention. The staff, the user ability all of it. 10/10.

Store Using app Total reviews Average rating
Axe & Sledge Supplements 10 months 5 5.0
5 / 5 Share
Sept. 1, 2026

PostPilot has been an amazing tool for our marketing strategy, consistently showing great results rooted in strong strategic initiatives from our rep, Horacio. So far, the ROI has been strong and we're continuing to ramp up our use of PostPilot into the next year.

Store Using app Total reviews Average rating
Pashion Footwear 10 months 7 5.0
5 / 5 Share
Sept. 1, 2026

We love working with Horacio from PostPilot.

Store Using app Total reviews Average rating
HULKEN® 7 months 6 5.0
5 / 5 Share
Sept. 1, 2026

We’ve had a really great experience working with PostPilot, and Horacio, our Account Manager, has been a big part of that. PostPilot has given us another really effective way to connect with our customers beyond our digital channels. The platform makes it easy to build targeted direct mail campaigns, test different strategies, and reach customers at key moments in their journey. It’s become a valuable part of our retention and growth strategy. Horacio is always responsive, helpful, and proactive, and makes the whole process incredibly easy for our team. He’s great at sharing recommendations, identifying opportunities, and helping us get the most out of the platform. We’ve really enjoyed working with PostPilot and are excited to continue growing the channel with them!

Store Using app Total reviews Average rating
Danger Coffee Over 2 years 5 5.0
5 / 5 Share
Sept. 1, 2026

We have had a great experience piloting direct mail campaigns with PostPilot. They turnaround creative very quickly and the team has been great to work with throughout even answering my frequent one-off questions. Their dashboard UI is very intuitive. We will continue working with them after our trial as the results have yielded great ROIs.

Store Using app Total reviews Average rating
Alen | Store 5 months 2 5.0
5 / 5 Share
Aug. 31, 2026

We’ve had a great experience working with PostPilot and have felt very supported by our account executive. I’ve been managing direct mail campaigns for over a decade, and the space has certainly come a long way. PostPilot makes execution incredibly easy, with a strong suite of martech integrations that fit seamlessly into our existing stack. It works really well for us.

Store Using app Total reviews Average rating
Lifepro About 2 years 5 5.0
5 / 5 Share
Aug. 28, 2026

We’ve had a great experience with PostPilot. The platform is easy to use, the reporting is clear, and it has made direct mail a much more practical part of our marketing mix. The level of support from our account manager is outstanding, very responsive, proactive, and willing to help us think through new campaign ideas rather than simply providing the software. We’ve been able to test different audiences, offers, and creative approaches while having a team behind us that understands ecommerce and how direct mail can complement our digital marketing. Overall, PostPilot has been a great partner and I would definitely recommend them to other brands looking to add or expand direct mail.

Store Using app Total reviews Average rating
FarmHouse Fresh Over 1 year 8 5.0
5 / 5 Share
Aug. 26, 2026

We've gotten great results from several campaigns with PostPilot and have been truly impressed with their team. They are thorough, thoughtful, reliable, and very knowledgeable. Highly recommend.

Store Using app Total reviews Average rating
XCVI Almost 2 years 12 5.0
5 / 5 Share
Aug. 25, 2026

We love working with PostPilot and especially Mikaela. Such strategic and thoughtful partners who push our business forward.

Store Using app Total reviews Average rating
Fresh Clean Threads About 3 years 5 5.0
5 / 5 Share
Aug. 21, 2026

PostPilot has been a fantastic partner for our team. Taylor Casalanguida consistently brings thoughtful optimization recommendations, fresh testing ideas, and a proactive approach that helps us continuously improve performance. Her responsiveness, strategic thinking, and commitment to our success make PostPilot a valuable extension of our team. Highly recommend both the platform and the people behind it.

Store Using app Total reviews Average rating
Liquid I.V. Over 2 years 5 4.8
5 / 5 Share
Aug. 20, 2026

We've had tremendous success with PostPilot and have been impressed with both the platform and team behind it. We've seen strong, measurable results across campaigns - including a recent winback campaign that generated more that $408K in revenue at a 10x ROAS. What really sets PostPilot apart is their partnership - the entire team is incredibly responsive, proactive and strategic. They actively work with us to identify opportunities, test new approaches and improve performance making them a valuable part of our customer acquisition and retention strategy. Highly recommend for brands looking for a DM partner that combines strong performance, smart strategy and exceptional support!

Store Using app Total reviews Average rating
Swanson Vitamins 5 months 3 5.0
5 / 5 Share
Aug. 20, 2026

PostPilot has been an amazing direct mail partner and best in class. Their incrementality tracking is the gold standard. It makes decision-making easy. Taylor is the best CSM!

Store Using app Total reviews Average rating
HexClad Cookware Over 4 years 9 4.6
5 / 5 Share
Aug. 20, 2026

PostPilot has been a great partner to our brand! Mikaela S. and her team are deeply rigorous and have helped us scale our direct mail campaigns over the last 12 months!

Store Using app Total reviews Average rating
Skylight About 2 years 1 5.0
5 / 5 Share
Aug. 20, 2026

We’ve had a great experience using PostPilot. The platform has been a valuable addition to our marketing strategy, helping us connect with customers in a unique and effective way. It’s easy to work with, and we’ve especially appreciated having such a great support team behind us. Mikaela and team are responsive, helpful, and always willing to jump in when we have questions or need guidance. Overall, PostPilot has been a great partner for our team, and we’d definitely recommend their services!

Store Using app Total reviews Average rating
Portland Leather Over 3 years 5 5.0
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