Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.7
feedback
1,191
chart
#2,775
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
10%
-
Less than a month
28%
-
Less than a year
52%
-
More than a year
9%
Reviews Summary
The reviews for the Postscript Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ease of use, effectiveness in SMS marketing, and excellent customer service. Users appreciate the ability to build campaigns, segment lists, and A/B test popups easily. The support team is praised for being helpful, quick to respond, and knowledgeable, with specific mentions of team members like Mackenzie, Taylor, and Meg. Additionally, users find the platform intuitive and appreciate the live chat feature for immediate assistance. On the other hand, negative reviews mainly focus on issues with customer service, billing discrepancies, and challenges with canceling contracts. Some users express frustration with being charged despite not using the app or facing difficulties in resolving billing issues.
Highlights
Review RSS Feed
All reviews
Nov. 28, 2025
Sept. 18, 2025
I can't believe the lack of customer service. NO ONE is available on chat and no response from your email team either. What a colossal disappointment!
May 15, 2025
Overall I really like using postscript, it is easy to build out flows, make campaigns, and segment your list, their support is helpful and quick. and I like how you can A/B test your popups to see which ones get the best opt-ins,
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more