Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,326
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
5%
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Less than a month
17%
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Less than a year
52%
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More than a year
25%
Reviews Summary
Postscript is a Shopify App that has received a mix of positive and negative reviews. On the positive side, users appreciate the excellent customer service provided by the team, particularly mentioning names like Taylor, Meg, and Elizabeth. The app is praised for its user-friendly interface, easy setup process, and helpful tutorials available on platforms like YouTube. Customers also highlight the effectiveness of the SMS marketing tools in boosting engagement and sales. The live chat support is prompt and efficient, making onboarding and campaign development smooth for users. However, on the negative side, some users have faced issues with unexpected charges, unclear terms regarding credits, and difficulties in resolving billing and system problems. Despite these challenges, the majority of reviews emphasize the app's advanced SMS marketing tools, exceptional customer service, and overall positive impact on businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 8, 2024
We love Postscript. So intuitive, and support is always fast and reliable. Thanks, Postscript! p.s.where can we purchase the BFCM hats?!
Nov. 8, 2024
Be careful. They will lock you into a contract and auto renew it with no notice. We wanted to cancel but unfortunately we were about a week after renewal date. Instead of understanding our situation and charge a prorated fee or any other solution, they were asking a $7,392.42 buyout fee. They don't care, no exceptions, whatever your circumstances might be. We are stuck paying for this app for another half year even though we wanted to switch back to Klaviyo.
Oct. 14, 2024
Great CS and lovely people to work with. PS has a very user-friendly interface that's easy to get around.
Oct. 11, 2024
great app for sms marketing! gives $1,000 in credits for new accounts, very easy to set up everything, and if not there are many tutorials on youtube, and lastly has great customer service!
Oct. 9, 2024
I've used about 4 different sms platforms and I always come back to Postscript. Never leaving!
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