Postscript SMS Marketing for Shopify

Postscript SMS Marketing

Build incremental revenue and scale relationships with SMS

Developer
View on App Store

Rating

4.7

feedback

1,181

Reviews

chart

#2,909

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    10%
  • Less than a month
    27%
  • Less than a year
    52%
  • More than a year
    10%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of building out flows, creating campaigns, segmenting lists, and A/B testing popups. Users also appreciate the top-notch support provided by the app, with mentions of helpful and quick customer service representatives. On the other hand, negative themes include issues with billing practices, lack of transparency in contracts, difficulties in canceling services, and challenges with customer service responsiveness. Some users reported feeling misled by the app's pricing structure and expressed frustration with unresolved billing issues.

Highlights

Positive aspects include ease of building flows, creating campaigns, segmenting lists, and A/B testing popups.
Top-notch support and helpful customer service.
Negative themes include issues with billing practices and lack of transparency in contracts.
Challenges with canceling services and difficulties with customer service responsiveness.
Users feeling misled by pricing structure and frustration with unresolved billing issues.

Rating Breakdown

  • 5
    96% (1,130 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,178)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 28, 2025

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 10, 2025

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 18, 2025

I can't believe the lack of customer service. NO ONE is available on chat and no response from your email team either. What a colossal disappointment!

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 15, 2025

Overall I really like using postscript, it is easy to build out flows, make campaigns, and segment your list, their support is helpful and quick. and I like how you can A/B test your popups to see which ones get the best opt-ins,

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

May 7, 2025

Fantastic App!

Store

Nectar

Using app

4 months

Total reviews

14

Average rating

5.0

All reviews

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