Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,344
All reviews
Rating Breakdown
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July 6, 2022
Love the customer service! Kyler was SO nice and helpful, answered all of my questions, and clarified some concerns.
July 1, 2022
First of all the customer service is top tier! I had multiple questions on how to use the app and they answered all of my questions with no problem. The app is easy to use now and appears user friendly. I feel like a winner with this app now. I switched to this company from a previous app who had bad customer service and an ancient looking user face. I believe Postscript is actually cheaper too. Another plus! Love this app!
June 27, 2022
Love this app! I initially had trouble getting it to automatically pop-up on my site but I chatted with Faith from customer service and she was SO helpful! Got it done for me exactly how I wanted.
June 27, 2022
Love this app and the customer service was responsive and fast when i hit a snag. I strongly recommend it.
June 21, 2022
Amazing app! Brian Ambrosini was awesome, Megan my current rep is super knowledgeable and Taylor just helped me out of a tight spot! I really appreciate the support. Your platform literally saved my business. Postscripts is a must if you own an ecomm store!
June 17, 2022
Porshai from the postscripts team was so helpful. We where not able to log into our app and connect with customers. She found the issue and make another long in for both of our stores while we reach out to shopify to get the issue fixed so we are still able to log in and connect with client. Thank you so much for the help! It was fast and easy
June 15, 2022
Awesome Customer service. Easy to use app. Rachel quickly helped me with my concerns. Thank you for your great customer service.
June 9, 2022
I'm new to the app but so far, I'm loving it. I am gaining subscribers each day and just launched my first flow campaign.
June 8, 2022
Postscript has been an excellent resource for our brand & their customer service team is top-notch! Highly responsive & super helpful.
May 26, 2022
Using this app to try out some new marketing. It's been great to use. I would recommend trying this out for your SMS needs.
May 25, 2022
Porshai was great. Fast at responding and a clear communicator. I needed to figure out how to enter a link on a sms flow. I am still learning to use postscript. It was quick and easy.
May 25, 2022
I spoke with Porshai via the customer support chatline and she was beyond helpful! I really do enjoy Postscript and it has done amazing for my business.
May 20, 2022
Super seamless platform and responsive customer support! Everything was easy to set up and integrate!
Nov. 20, 2022
Absolutely amazing customer service and onboarding experience! Postscript cares about their customers! Meg was super amazing!
May 13, 2022
The best service. Sandy has been a huge help and the onboarding team make life super easy. We were with another SMS service for a short time to compare service and Postscript won hands down.
May 11, 2022
Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference
May 7, 2022
We're transferring over a good size list from another app and have no clue what we're doing. Sandy has been incredibly helpful in helping us navigate these waters - we can't wait to make Postscript a massive piece of our strategy!!!
May 6, 2022
It's pretty awesome!!! It's much better to use than Klaviyo's SMS. Which I think that Klaviyo does well with email. But Postscripts does very well with SMS sign ups and really engaging. The only thing I'd like for them to change is their dashboard and the way we can view subscribers much easily.
May 5, 2022
Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having