All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2022

Postscript has turned into one of our best selling channels. Easy to use and great customer service. Porshai was super helpful when I reached out via chat!

Using app

10 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 27, 2022

If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I am just starting with this app but have to say that customer service was fast to reply and Bre was very informative and patient. She certainly answered all my questions and made sure that i was good before leaving the chat. Thank you!!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!

Using app

2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 19, 2022

I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Started using a few weeks ago so still learning but it has been working very well. Help from Michael our onboarding specialist and support from Porshai has been awesome!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.

Using app

3 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 5, 2022

This app is amazing! It has so many features to help automate your marketing. The support team is also great and quick to answer any questions you may have to make your text marketing the best it can be!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

This app came highly recommended by 2 marketers I trust and the onboarding experience has been easy so far.

Using app

About 2 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

Dec. 30, 2021

Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

The Postscript team has gone above and beyond helping us launch and scale our SMS program. We have a blast working with them and have been continuously impressed with their level of expertise, attentiveness, and kindness!

Store

Lovepop

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 28, 2021

We have been trying to get set up with sms marketing when we have the free time. The support team has been nothing short of incredible to work with!! We are so happy to have their help && special shout out to Sherrod for the extra help on getting some of our set up issues fixed. THANK YOU!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

The Postscript team is helpful, creative and fun to work with. They are passionate about helping us grow our business, and grasped our customer segment right away. The Shopify integration is SIGNIFICANTLY better than Attentive or Emotive. If you are on Shopify, don't bother looking at the others, just use Postscript.

Using app

About 2 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 28, 2021

I reached out for help and the service was wonderful! Got the problem fixed immediately! Definitely recommend this app!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Got the app up and running over the Christmas holidays. Getting a lot of subscribers even though it's a holiday week. I think this is going to be HUGE for my 2 shopify stores. The best part is the chat support. Meg was awesome !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

So far so good. Trying to build my SMS marketing and the support has been great! Easy to use and I have my flows set up and tested. Already got a couple of subscribers.

Using app

1 day

Total reviews

7

Average rating

5.0