All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

May 3, 2022

Customer service is very helpful especially Taylor!!!!I am loving this app so far!!! I am excited to start this journey with Postscript

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 3, 2022

Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.

Using app

8 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 2, 2022

Great customer service, fast answers to my questions and will pass info on to our team. Speedy response time on Chat. Appreciate your help.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2022

Great experience all around! From onboarding to working with a CSM and tech support. The whole team is on top of it!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2022

Had some issues with a customer not receiving notifications and Porshai was able to assist me and walk me through what needed to be done. I'm very pleased with both the app and their customer service. Thanks, Porshai!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2022

Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.

Using app

10 months

Total reviews

8

Average rating

3.6

5 / 5 Share

April 28, 2022

Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 28, 2022

So far it has been really easy to use and their customer support is responsive and kind and helpful. We particularly enjoy the campaign flows feature, and the automations.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 25, 2022

I needed help with my sms texting strategy and Bre was more then a help she was a life saver . She walked me through everything and was very patient with me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Just downloaded this app and i was able to chat live with someone immediately. Also had quick help on a few changes i immediately wanted to make. So far im very impressed!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

I had a question about the coupon codes that were being created and Porshai was very helpful in explaining how to correct the issue I was having. Quick response and very kind. I highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Great customer service with very quick responses! Step by step guide on helping us resolve the issues we were having! Highly recommend!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2022

This app is easy to use and offers great live support via chat. The chat staff is friendly and knowledgeable!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2022

by far my favorite app for my business! SMS marketing has been a game-changer for us. We saw immediate results.

Store

onewith

Using app

4 months

Total reviews

20

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

It helped my store's revenue so much and Taylor is so amazing and went above and beyond to assist me.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Porshai was very helpful! I enjoy using this app. I would recommend it to other small business owners.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Postscript makes SMS marketing fun, creative, and functional! I love how helpful the team is with strategy and problem-solving. They truly want you to succeed. Thank you for making one of the best marketing products in the industry, Postscript!

Using app

5 months

Total reviews

4

Average rating

5.0