All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2022

Had some issues with a customer not receiving notifications and Porshai was able to assist me and walk me through what needed to be done. I'm very pleased with both the app and their customer service. Thanks, Porshai!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2022

Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.

Using app

10 months

Total reviews

7

Average rating

4.0

5 / 5 Share

April 28, 2022

Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 28, 2022

So far it has been really easy to use and their customer support is responsive and kind and helpful. We particularly enjoy the campaign flows feature, and the automations.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 25, 2022

I needed help with my sms texting strategy and Bre was more then a help she was a life saver . She walked me through everything and was very patient with me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Just downloaded this app and i was able to chat live with someone immediately. Also had quick help on a few changes i immediately wanted to make. So far im very impressed!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

I had a question about the coupon codes that were being created and Porshai was very helpful in explaining how to correct the issue I was having. Quick response and very kind. I highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Great customer service with very quick responses! Step by step guide on helping us resolve the issues we were having! Highly recommend!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2022

This app is easy to use and offers great live support via chat. The chat staff is friendly and knowledgeable!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2022

by far my favorite app for my business! SMS marketing has been a game-changer for us. We saw immediate results.

Store

onewith

Using app

4 months

Total reviews

18

Average rating

4.9

5 / 5 Share

Aug. 4, 2022

It helped my store's revenue so much and Taylor is so amazing and went above and beyond to assist me.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Porshai was very helpful! I enjoy using this app. I would recommend it to other small business owners.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Postscript makes SMS marketing fun, creative, and functional! I love how helpful the team is with strategy and problem-solving. They truly want you to succeed. Thank you for making one of the best marketing products in the industry, Postscript!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2022

REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

Awesome support. I worked with John and couldn’t have asked for a better experience. They reached out to me and set me up to succeed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

I had the opportunity of being assisted by Meg, she answered all of my questions provided step-by-step and allowed me to perform the actions before leaving the chat. She also made sure what I was trying to achieve was performed and checked it. Thank you!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2022

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

Using app

About 1 year

Total reviews

4

Average rating

5.0