All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

March 15, 2022

The entire team at Postscript has been super helpful in the set-up process. The program & support are top notch! The conversion is already showing VERY good return on investment. Love this program!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

They're a great company to work with - everyone I have worked with so far has been knowledgeable and friendly. If they don't know something they'll find out fast. Jared has been super helpful, onboarding with Michael was great, and im excited to keep working with Kara on the account as we grow our SMS channel. Solid tools with a growing list of capabilities.

Store

Omigo

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 23, 2022

The app is incredibly user friendly. It's ready to go out of the box. I installed it but then didn't get around to customizing it for a couple of weeks. Then I discovered it was bringing in a lot of sales. By default, right at install, there are 5 flows preconfigured for you, even with engaging gifs - without making any effort to customize yet, all I did was activate these out of the box flows and they led to sales. The customer service is extremely responsive. The interface is very smart but also flexible, unlike some competitors. I'm currently testing additional apps, but so far, Postscript is the winner in all areas.

Store

Pup Wax

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 23, 2022

Postscript ROCKS! The support team is unparalleled. Bre on the support team was beyond helpful, she went above and beyond and taught me so many new things. What I love about Postscript is they help you on the spot, they explain everything in detail whether it be with photos or videos. The Postscript marketing aspect has really helped engage my customers and they have been returning to shop way more frequently since signing up! I can't wait to see how much my business will grow with postscript!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

This is such a great app for businesses! Our business has grown using Postscript! I recently had a couple questions and the employees, Bre & Sandy, were so hepful! I highly recommend this app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I've chatted with 2 customer service agents since adding this app about 2 weeks ago. They are very helpful with anything you have questions with which I appreciated. I am loving this app so far!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Amazing tool for my ecom store! If you need a strategy to recovery sales Postscript will help you :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Customer service was very helpful , knowledgeable, and accessible. I was very pleased with my experience

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

So far, the app has been great! The customer service has helped with everything I need (plus more) and it's been very user friendly. Excited to see all the app has to offer!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Vengo desde Klaviyo ya que lo utilizo para email marketing y estoy muy complacida por esa parte. Sin embargo, quise hacer un popup para SMS y se me hizo demasiado de difícil, todo fue muy complicado. Sin embargo, con ustedes fue muy rápido, sencillo, y fácil. ¡Gracias a Taylor por su ayuda!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

This by far is the easiest and well designed app I've used. Support is always available and willing to make your life easier. I usually don't write reviews but I've been using for awhile and you can't go wrong with this one!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

I just started using postscript its super easy to set up. Campaigns are easy to use and am already starting to see conversions from it!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Really easy to set up, straight forward dashboard meaning its very easy to navigate and edit to your taste. Briefly hopped on to the chat to make sure it was all working ok after I completed the set up. I was met with a super friendly and helpful member of staff (Sandy Quiett) who helped with my query immediately. 10/10 thus far.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

The Postscript team is always available to help troubleshoot setup questions at a moment's notice. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

I was having issues logging into a link for a campaign I was doing. Taylor was so helpful with assisting me. She tried every troubleshooting method to help me. Her customer service was stellar and extremely helpful! Thank you Taylor :)

Using app

Over 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 10, 2022

It was really fast and easy to learn how to work with the app. I really look forward to more integrations with other apps.

Store

Pintá

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Kyler's been of very good assistance. Awesome support paired with awesome software, what's not to like.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

just started using the app, customer service is on point, they are making it very easy to navigate this app!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Love the app its very easy to use. I came across some issues with my billing and Porshai was very helpful.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

I looked at numerous SMS apps and Postscript hands down was the winner. Easy integration with shopify, EXCELLENT customer service (even on the free trial), the support department is extremely helpful and responsive. Postscript has taken my business to the next level... I'm a lifetime customer!

Using app

21 days

Total reviews

1

Average rating

5.0