All reviews

Rating Breakdown

  • 5
    95% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2021

fast and great customer service!!! I am very satisfied. new to this app and I loving it so far! excited for what's to come!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The Postscript team was there to help troubleshoot issues even on THANKSGIVING! 5 stars all around!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 24, 2021

Have enjoyed PostScript, 100% due to its customer service. We've had non-stop support from them. The relationships you build with them are personal, and you truly feel that they are doing what they can to better your reach. Very happy!

Store

embé®

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Post script is quick to respond, very helpful and was incredibly easy to get started with. The integration is simple and I was sending sms within 15min of installing the PostScript app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Terrific support. Easy to use, segment audiences and create campaigns. Glad I switched to PostScript!

Store

JOI

Using app

10 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 24, 2021

Porshai was clear and thorough with helping me figure out solutions to a few ideas we had in mind for SMS. It was easy and smooth working with her!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

While we are still learning the ins and outs of postscript, their customer service team has been phenomenal! We’ve had many associates help us, but namely Michael this evening- who stayed late to help implement a feature that had been giving us trouble. We sincerely appreciate the help and look forward to working with postscript!

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 22, 2021

love this app! They also offer set up support. the automation is helpful. I get a bunch of sales from using this platform.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Great App and very clean popup. Michael from their support team was of great help. Highly Recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

This is a powerful tool. Sometimes SMS and integrations with other apps can be complicated but TBH, postscripts is way better than all the others in my opinion. It's easy to use. Great customer service. Cailee was super helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We use Postcript for all of our SMS marketing needs and it works like a charm. Also, the customer service is great. Thanks team.

Using app

About 1 month

Total reviews

4

Average rating

5.0