All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

Nov. 18, 2021

Currently on a free trial but the help desk has been super helpful and prompt. It's my first time trying out SMS marketing, but I feel confident it's going to be a breeze with such a helpful customer service center. Thanks Kyler!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We use Postcript for all of our SMS marketing needs and it works like a charm. Also, the customer service is great. Thanks team.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I love the app! It helps my business out a lot and my customers are glad that they can get easy reminders of sales, new items etc and it all be so convenient. Michael was very helpful !

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Postscript is an awesome app. I saw a significant jump in my SMS subscribers and conversions during my first 30 days. The flows are seamless and they are done for you so it takes a lot off your table. This is a really good investment.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 16, 2021

Postscript has been the perfect partner to launch SMS packages for my marketing agency, their customer support is top-notch and their Partners team has help us understand their program and how to sell/offer SMS to our customers.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Postscript has been a great partner in helping launch our SMS program thus far. The Postscript team has been critical in helping us craft the strategy around our program launch and continue to be great partners to us in helping us not only grow our SMS list, but also expand our strategy to become more personalized and targeted as we evolve. The platform is very intuitive and easy for an in-house marketing team to use. The pricing is transparent and completely controllable from the business side so there aren't any surprises. Overall our experience has been extremely positive!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Great customer service! Super fast at responding and helpful. Thanks Bre!! Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!

Store

Bite

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Fabulous support! Love the app and how they help small biz's grow their sales. Honestly, best in the biz.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!

Store

Vapor95

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

So far so good. We have our first campaign running to convert our email customers to text customers and it is going great. The interface is easy and intuitive. Michael hooked me up via chat when I had questions.

Store

MoveX

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

Postscript is a great app! Super user friendly and their support (especially Porshia) is amazing!! Get it!. Porshia helped me through several issues I was having. She was patient and ensured I was satisfied. Excited to be a customer!!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. Thanks Travis, for all you do for us!

Store

Supply

Using app

Over 2 years

Total reviews

11

Average rating

4.5

5 / 5 Share

Nov. 10, 2021

This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!

Using app

6 months

Total reviews

7

Average rating

5.0