All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Feb. 8, 2022

It has significantly helped me grow my business and the customer service is top notch. You are fully supported every step of the way!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Postscript is one of the best investments I have made for my business to date. After struggling with average email open rates, I sought a more effective way to engage with my customers. With Postscript's easy-to-use tools, I quickly grew my list and converted engaged visitors into buyers. Postscript also helps my brand deliver personalized service. Customers can make inquiries, reach out for support, or reply to text messages at their convenience. Lastly, I cannot say enough about the support team at Postscript. The Postscript team is genuinely passionate about the success of their clients. I appreciate the empathy and care from my lovely Account Manager, Ally, and my outstanding Customer Success Manager, Travis. Travis' in-depth knowledge and diligent guidance have helped me implement best practices, exceed my goals, and grow my average ROI to over 60x. If you are a founder like me and seek the best app to help you exceed your marketing goals and grow your business, Postscript is for you.

Store

NOTIQ

Using app

Over 1 year

Total reviews

20

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Super fast response time and patience from the customer service team. Very happy with the PostScript app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I love the Postscript / Shopify integration! It has made communicating with my customers so much more personal and convenient. Also, shout out to the Postscript support team, who are the BEST out of any software company I've worked with. They are always so competent, kind, and cheerful.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Love using Postscript! There was such an ease of use in getting up and running and getting started with implementing our SMS marketing . Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 4, 2022

I love this app. It's easy to use, and best of all, their chat support is readily available if you need help ! 5 stars for getting you going on your SMS texting campaign

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Great app for sms marketing, really appreciated! Also, support is quick and very helpful! I recommend

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Went with this company because they were labeled as the 'underdog', more personable with lower prices. While these are definitely true, they have beyond exceeded my expectations in just less than 1 week! From the detailed onboarding courses and tutorial videos, to the 24 hour customer service to the zoom help calls have all been amazing. The platform to create SMS flows is easy to use and beginner friendly. Can't wait to see my company succeed with SMS!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Love the customer service ! So glad i got this app. Every time i have a question or need help the chat people are so quick and helpful! shout out to Meg && Taylor!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Postscripts has been so easy to set up! I had a few questions and Taylor on chat support was so easy to chat and work with! Pricing of the program is incredible with unlimited number of keywords and plenty amount of credits!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Postscript has turned into one of our best selling channels. Easy to use and great customer service. Porshai was super helpful when I reached out via chat!

Using app

10 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 27, 2022

If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Great and quick customer support, hope the app will perform well as I love it and was looking for some similar for a long time.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I am just starting with this app but have to say that customer service was fast to reply and Bre was very informative and patient. She certainly answered all my questions and made sure that i was good before leaving the chat. Thank you!!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!

Using app

2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 19, 2022

I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing

Using app

About 1 month

Total reviews

2

Average rating

5.0