Postscript SMS Marketing

Great customer service! Super fast at responding and helpful. Thanks Bre!! Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.

Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.

Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!

Fabulous support! Love the app and how they help small biz's grow their sales. Honestly, best in the biz.

Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!

I think Postscripts works great overall to accomplish our company goals. We've been really happy with how the welcome series has performed for our business. Today I had a really great experience with Bre from their customer support team about making sure guests don't abuse discount codes from our shop, she was very thorough in making sure all my campaigns had the right settings. I think the only thing I would love is more guidance on is ideas for copywriting texts, how to make things perform better, and a file resizer/optimizer in the app for photos (mine tend to be too large and it's an extra step I'd rather not have to do). But overall great app!

So far so good. We have our first campaign running to convert our email customers to text customers and it is going great. The interface is easy and intuitive. Michael hooked me up via chat when I had questions.

Postscript is a great app! Super user friendly and their support (especially Porshia) is amazing!! Get it!. Porshia helped me through several issues I was having. She was patient and ensured I was satisfied. Excited to be a customer!!

This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.

I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!

Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Seems to be working nicely. Tech support (Porshai) was really helpful and made a few suggestions to try out and answered all my questions thoroughly.

Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !

Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!

I just started using this app and it's been a game changer! Customer service is excellent as well! :)

I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!

Porschia was very helpful in making sure I properly set up and integrated my SMS subscribers and automations. Super easy to set up and integrate. Plus, they price match! Great app and customer service.