All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Jan. 18, 2022

Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.

Using app

3 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 6, 2022

Great app very user friendly. The support team is always there to help. If you are looking for a sms marketing app I highly suggest this one.

Using app

Over 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 5, 2022

This app is amazing! It has so many features to help automate your marketing. The support team is also great and quick to answer any questions you may have to make your text marketing the best it can be!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

This app came highly recommended by 2 marketers I trust and the onboarding experience has been easy so far.

Using app

About 2 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

Jan. 4, 2022

The best onboarding experience I have ever received! Super happy with our decision so far to make the move over to Postscript!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

The support team was super fast and helpful. Sandy was amazing and went above what was asked. I truly didn't know that a tech company was this helpful. Thank You!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

The Postscript team has gone above and beyond helping us launch and scale our SMS program. We have a blast working with them and have been continuously impressed with their level of expertise, attentiveness, and kindness!

Store

Lovepop

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 28, 2021

We have been trying to get set up with sms marketing when we have the free time. The support team has been nothing short of incredible to work with!! We are so happy to have their help && special shout out to Sherrod for the extra help on getting some of our set up issues fixed. THANK YOU!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

The Postscript team is helpful, creative and fun to work with. They are passionate about helping us grow our business, and grasped our customer segment right away. The Shopify integration is SIGNIFICANTLY better than Attentive or Emotive. If you are on Shopify, don't bother looking at the others, just use Postscript.

Using app

About 2 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Dec. 28, 2021

Great support and this has really helped grow our business! Speedy and it really easy to use! Very happy.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I reached out for help and the service was wonderful! Got the problem fixed immediately! Definitely recommend this app!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I reached out needing help with one welcome series automation and I was helped right away from Sandy.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Best App I have ever used for message automation.. and support.. OMG..super fast and till the time your issue 100% got resolved. Being in this business.. we need such a tech support guy as our backbone.. great Job PostScript Team. Specially thank to "Sherrod" who does a wonderful job in the support team.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Got the app up and running over the Christmas holidays. Getting a lot of subscribers even though it's a holiday week. I think this is going to be HUGE for my 2 shopify stores. The best part is the chat support. Meg was awesome !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Their Chat Help was amazing. Sandy Quiett was the best! I don't think I would have been able to get up and running without that.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I have enjoyed working with Postscript for SMS. The platform is easy to use and their team works hard to help us grow and refine strategy! Everyone is so helpful and friendly to work with!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

So far this app is working super well, had a minor issue with the code being applied to specific collections but instantly was able to get someone on chat who helped me and fixed everything for me! would recommend

Using app

3 months

Total reviews

1

Average rating

5.0