All reviews

Rating Breakdown

  • 5
    95% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
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5 / 5 Share

Nov. 10, 2021

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !

Store

Bahawat

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Porshai was very helpful and answered my questions. I needed help locating where I can view all subscribers and she was pleasant in assisting

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!

Using app

28 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Nov. 9, 2021

I just started using this app and it's been a game changer! Customer service is excellent as well! :)

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Porschia was very helpful in making sure I properly set up and integrated my SMS subscribers and automations. Super easy to set up and integrate. Plus, they price match! Great app and customer service.

Using app

44 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

New to Postscript but customer service was impeccable ! Fast and informative ! Micheal was very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

After a lot of back and forth on the best platform for us, we decided to go with Postscript and have been thrilled. For a moment, we explored other options, thinking maybe we were missing out, but after all was said and done, we came right back here. Postscript offers all the bells and whistles with SMS and maybe even more importantly, their support team is incredible. We have had nothing but good experiences from the sales team, to our dedicated CSM, to the amazing people running the support chat box. Really bit fan and highly recommend!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Postscript has been great for our biz. They're very professional and I love the events they have w/ ideas to expand what we're doing. I recommend them to everyone.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2021

I'm still getting to grips with postscript. It is a very professional APP, with probably more functionality than a small-medium sized business needs. I use Omnisend for all my email blasts now and Postscript for texts. its not expensive considering the returns you get and much cheaper than say FB ads. The only drawback is that you have to watch carefully the number of credits you use, because if you have a text with lots of emoticons (which often end up as counting as 3-4 SMS credits) or texts which are resent after xx days if unread, you can burn through your free monthly SMS credit allowance quickly. Am extremely happy with their customer service too.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Great App and great people. Bre was amazing. she sorted out all the problems that i was facing in enabling my abandoned checkout sms and the subscribers popup. Thank you Bre. Excellent support.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Honestly this app is so easy to use! Not only that, but the customer service is really what keeps me. Love it!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 4, 2021

Michael rocks! He patiently explained how the app works. This review wants us to type 100 words and honestly this is all: 5 stars.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

So far so good. Still early, but support has been great and seems to have garnered good results early on.

Using app

28 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 4, 2021

The best SMS app ever! Support is really patient and helped me to solve my concerns. I feel the care of their support team and they follow up just to make sure my concerns are solved. I really recommend this app.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

the best app ever and amazing customer service. I highly recommend it to any Shopify store. Keep up the great job!

Using app

9 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 3, 2021

Amazing response from support - so friendly and always there to help. App easy to use and has all of the features I'm looking for when it comes to SMS!

Using app

4 months

Total reviews

2

Average rating

5.0