All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

Nov. 5, 2021

Honestly this app is so easy to use! Not only that, but the customer service is really what keeps me. Love it!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Michael rocks! He patiently explained how the app works. This review wants us to type 100 words and honestly this is all: 5 stars.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

So far so good. Still early, but support has been great and seems to have garnered good results early on.

Using app

28 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 4, 2021

The best SMS app ever! Support is really patient and helped me to solve my concerns. I feel the care of their support team and they follow up just to make sure my concerns are solved. I really recommend this app.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

the best app ever and amazing customer service. I highly recommend it to any Shopify store. Keep up the great job!

Using app

9 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 3, 2021

Amazing response from support - so friendly and always there to help. App easy to use and has all of the features I'm looking for when it comes to SMS!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

After a lot of research and back and forth, our team is really happy we chose Postscript. They make getting started very easy with templates and walk-throughs. Their customer service chat feature is really helpful. We immediately started making sales from our text campaigns (while on the free trial!) and are looking forward to even more growth in the future. Highly recommended!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

If you're looking to boost sales with SMS this is the best app out there. Customer service is also 5 STARS! I was connected with Michael and he was able to answer all my questions and even help me get the back end set up. LIFE SAVER!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

This app is very user friendly and a great way to generate sales. Sherrod was very helpful when I needed assistance!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Awesome customer service! I am very satisfied with this app. I hope to talk with you guys again soon. Thank you so much.

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Excellent program, love this program the best around, they have the best popups and messages. Thank you so much!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I am starting to use the app and I love the features and the assitance!I needed some help and Porshai helped me through it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Postscript is awesome! It's pretty intuitive to use the app & I love the support team. Both my CS manager David, and the broader support staff (most recently Kyler) have been available & eager to help as we navigated the switch to PS from another app. 10/10 would recommend

Store

COMRAD

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

This app is such a great ROI and easy to use. Also, it helps you connect deeper with your audience. In addition, the help chat is so helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Really great customer service. Bre went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 26, 2021

Great staff and easy setup, they removed their branding when asked and helped steer me in the right direction on setup!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Postscript has been amazing for SMS campaigns. The prices are lower than my last SMS provider, it integrates very well with my email provider, and setting up campaigns is simple. Customer service has been amazing and they even email you a transcript of the chat to keep all of the tools/resources that they've provided! I worked directly with Cailee Rye today and Cailee deserves a raise for the outstanding customer service experience I was provided with.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Truly really appreciated the very quick and thorough help from Cailee as we continue setting up our SMS integration inside of Shopify. She helped with reviewing our account, providing videos with the information we needed, and followed up with tips on how to optimize our implementation even more. Thank you Cailee!!

Using app

3 months

Total reviews

4

Average rating

4.0