All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2021

First let me say I never write app reviews. Second I didn't want to even try text-marketing (they cold called me). But it was a free trial and people opt-in so I was like, why not....? HOWEVER now I am a big Postscript fan! The service, professionalism, thoughtfulness and general fun of the on-boarding specialist (Paris) has made me excited about using the program. I recently had a bad on-boarding experience with another app, so it has highlighted to me how excellent the service provided here was. Paris was patient, very careful in making sure I understand how everything works. I wish I could work with her forever. And, they are diligent about compliance. I highly recommend giving Postscript a try if you are looking for text marketing!

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 21, 2021

Kyler is a rockstar. She got me set up and fixed my issues quickly and effectively. She truly knows what shes doing and made me comfortable with the platform. Thanks postscript for the low friction sign up. Im sold!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

This app has changed my life and stuff. It's a great app and a great way to keep in touch with customers. I wouldn't choose any other app to protect and babysit my customers while I'm away. The support team has been amazing. I wish I could be their friend...but I know they have a job to do. Whoever made this software is a genius.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Customer Service is Excellent! I've just started using this app and I have no complaints. Great to have a way to contact all your customers at once.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Excellent app! We just started using it and it has been GREAT! Easy to use, works well, and the customer service is excellent.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

I just started using Postscript and it's already paid for itself. Excited to see the growth. Customer service is top notch (thank you Michael) and the site is super easy to use. 10/10 recommend.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Really great customer service. Taylor went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Postscript works great and Kyler did an amazing job troubleshooting my API issues! Highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great customer service, intuitive platform. Can be a bit on the pricey side but probably is the best all-around SMS platform if you want to do SMS marketing.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

The customer service is fantastic! He helped me get everything set up through chat and was very helpful. Thanks Michael for all your help!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

I recently had a customer service chat with Alyssa and she was awesome! She was super helpful and quick with resolutions. Her quick and through response was greatly appreciated.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

We've been using this app for a few months and it performs beautifully. I've also been very impressed by the support staff. Today Michael helped me and he was very attentive, friendly, and straight to the point and answered by questions efficiently. As a plus, this app has also helped us market our business better and helped us make more money! 5/5

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 3, 2021

Although I don't use it Postcript to the maximum extent that I should, I've always been happy with what I've done SO FAR. I'm excited to see the benefits of integrating Klaviyo lists & segments with Postcript to send more distinctive texts and GIFS to my customers. Customer service has been extremely helpful as well.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 12, 2021

Customer Support has been very helpful. Porshai was quick to find a workaround for a problem I've been having. Thanks so much!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Great CS team, very responsive! The app is very intuitive and there are many pricing breakdowns to meet our needs as we grow!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Working with Postscript is truly a privilege. The team support they provide, the ability to reach them anytime and get a response, was crucial for me. Our regular meetings have made us even more successful in SMS marketing. They stay ahead of the curve on SMS marketing developments. We left Postscript for a short time, but when we didn't see what we were promised, we returned. We continue with Postscript. Their team support, friendly staff, pricing, and contribution to the company's growth truly set them apart.

Using app

About 4 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 1, 2021

Just getting started. Awesome customer service. Instant response. These folks are totally on it. Shout out to Taylor. Thank you~!

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 1, 2021

It's a great service, with great and fast customer service, and very customizable texting!!!!!!!!!!

Using app

9 months

Total reviews

6

Average rating

2.3

5 / 5 Share

Aug. 31, 2021

Love PS. Michael helped us optimize our page and stuck around with us for an hour to do it. Love their functionality and rockstar customer service!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI

Using app

Over 1 year

Total reviews

1

Average rating

5.0