All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Feb. 27, 2024

It has the most advanced tools for SMS marketing. Plus, their support is kind and always help out with our questions or issues. Highly recommend

Using app

8 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 26, 2024

Get this app. Built for mobile and for desktop. Great customer service too.

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 16, 2024

Easily the best tool and team I've encountered and I've been in DTC / E-Comm for 10+ years. Postscript goes above and beyond always and I've marveled at the pace at which they release truly valuable tools for businesses. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Meg the customer service representative was extremely helpful and sorted out my issue in no time! Very good customer service.

Store

UFORIA

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

We launched our online shop about 1.5 year ago and recently ventured into SMS marketing. After researching various apps, Postscript stood out as the most reliable choice. As a beginner in campaign building, I often have questions, but Taylor from Postscript's support team is consistently helpful and resolves my questions. What sets Postscript apart is their commitment to ethical practices, ensuring compliance with text messaging regulations, and their exceptional customer support.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Customer service on this app is amazing! I spoke with Meg and she helped me fast and easy. She walked the steps with me and made everything happen so quickly. I love this app!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Just started using the app and already had to use the live chat a few times and their customer service is FANTASTIC. They've helped me set things up and troubleshoot, truly such an amazing app!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Amazing customer service. I did not set up the automation correctly and after reaching out to support Meg helped me with all of our issues. Was extremely polite walked me through step by step of what needed to be done. Highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Postscript has totally changed the game for our business. My conversion rates were in the basement and since installing postscript they have tripled. Not only does the product work, the CS team is incredibly responsive, highly knowledgeable, and super kind. If you aren't using postscript, you're hurting your business!!!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

I have to say, this app is seriously impressing me with its smooth performance. It's been a pleasure to use! And the cherry on top is the amazing support team. They've been so incredibly helpful and kind, going above and beyond to address any questions or concerns I have.

Using app

15 days

Total reviews

9

Average rating

2.9

5 / 5 Share

Sept. 11, 2023

The BEST SMS software on Shopify...without a doubt. Intelligent staff with willingness to think outside the box with their partners! Couldn't recommend enough.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

i absolutely love the live chat option - my questions were answered in seconds and things that previously took at least a few hours, if not a day, with other companies was solved in under 5 minutes with the live chat option. HUGE thanks to Taylor who helped me on live chat and was so efficient and supportive of getting my problem solved quickly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

We have LOVED working with Postscript! It is easy and intuitive to set up campaigns and automations. We have made our SMS channel more conversational and lucrative since our switch to Postscript. Our CSM Travis is always so on top of our account and comes with helpful recommendations and data. Definitely the best CSM out there. We also had a fantastic onboarding team who set us up, Jared and Kaci. In summary, 10/10 and full 5 stars for Postscript!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

This is the only SMS platform you should be using. A reliable team, an amazing back-end system, and a proven way to ditch your email and get your warm customers in the funnel! FLUX is team Postscript baby!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Awesome customer service and great program! We use automations and text campaigns that are linked with our other apps

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Postscript is a really good app for SMS. Very straightforward and the whole team are amazing! Especially Taylor! :) Thanks team!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2023

Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Just completed the set up, and everything is working perfectly. I had a few questions while I was getting everything figured out and the support team (live chat and email) have been exceptionally helpful. Very pleased with the move over to Postscript.

Store

Ejis

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 20, 2023

Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!

Using app

About 1 year

Total reviews

12

Average rating

4.9

5 / 5 Share

July 20, 2023

Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0