All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Nov. 18, 2021

Porshai was my customer support and she patiently and professionally answered my 400 questions. great service.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

5 / 5 Share

Nov. 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We use Postcript for all of our SMS marketing needs and it works like a charm. Also, the customer service is great. Thanks team.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I love the app! It helps my business out a lot and my customers are glad that they can get easy reminders of sales, new items etc and it all be so convenient. Michael was very helpful !

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Quick install. Easy setup and works exactly as intended. Numerous integrations are available. Customer support was extremely helpful and responsive when I thought we had an issue when really it was something small caused by a VPN and nothing to do with their app. Would absolutely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Postscript is an awesome app. I saw a significant jump in my SMS subscribers and conversions during my first 30 days. The flows are seamless and they are done for you so it takes a lot off your table. This is a really good investment.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 16, 2021

Postscript has been the perfect partner to launch SMS packages for my marketing agency, their customer support is top-notch and their Partners team has help us understand their program and how to sell/offer SMS to our customers.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Great customer service! Super fast at responding and helpful. Thanks Porshai for your awesome service! As I mentioned before the customer service is AWESOME and they actually care about the success of my business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Postscript has been a great partner in helping launch our SMS program thus far. The Postscript team has been critical in helping us craft the strategy around our program launch and continue to be great partners to us in helping us not only grow our SMS list, but also expand our strategy to become more personalized and targeted as we evolve. The platform is very intuitive and easy for an in-house marketing team to use. The pricing is transparent and completely controllable from the business side so there aren't any surprises. Overall our experience has been extremely positive!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Great customer service! Super fast at responding and helpful. Thanks Bre!! Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Love the app so far and the features!!! I am learning a lot as i am new to Shopify and the chat support team is extremely helpful as well!! 5 stars. Thank You XoXo, Beyond Pretty

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!

Store

Bite

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Fabulous support! Love the app and how they help small biz's grow their sales. Honestly, best in the biz.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

This app is amazing! I love that it automatically sends my customers welcome messages and abandoned cart messages. Customer service is quick and great as well! Taylor helped when I had an issue and solved my problem right away.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I never was exposed to SMS marketing before joining my team. Tara Miller has made the process of onboarding and educating me on the SMS world and all the things that come with it incredibly easy. Despite her number of clients, Tara always delivers the most pointed and well rounded guidance when it comes to new ways to optimize, learning our competitor landscape and ways to scale our business. I look forward to working with her and Postscript more as our time progresses.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!

Store

Vapor95

Using app

9 months

Total reviews

4

Average rating

5.0