Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,964
chart
#2,332
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Nov. 11, 2021
I think Postscripts works great overall to accomplish our company goals. We've been really happy with how the welcome series has performed for our business. Today I had a really great experience with Bre from their customer support team about making sure guests don't abuse discount codes from our shop, she was very thorough in making sure all my campaigns had the right settings. I think the only thing I would love is more guidance on is ideas for copywriting texts, how to make things perform better, and a file resizer/optimizer in the app for photos (mine tend to be too large and it's an extra step I'd rather not have to do). But overall great app!
Nov. 11, 2021
So far so good. We have our first campaign running to convert our email customers to text customers and it is going great. The interface is easy and intuitive. Michael hooked me up via chat when I had questions.
Nov. 11, 2021
I am new to Postscript but so far we love it! Kyler was such a great help answering my question in the support chat! I highly recommend joining if you haven't already!
Nov. 11, 2021
We moved over from Attentive and couldn't be happier. Our client services manager is incredibly proactive and helpful in guiding us on execution of new ideas and best practices, and we love how nimble we can be with Postscript's interface and functionality.
April 11, 2022
Postscript is a great app! Super user friendly and their support (especially Porshia) is amazing!! Get it!. Porshia helped me through several issues I was having. She was patient and ensured I was satisfied. Excited to be a customer!!
Nov. 10, 2021
Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. Thanks Travis, for all you do for us!
Nov. 10, 2021
This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.
Nov. 10, 2021
I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!
Nov. 10, 2021
The customer service rep, Bre, was so helpful. I appreciate how seamless she was in responding to my request. She answered my questions and created the perfect solution.
Nov. 10, 2021
Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!
Nov. 10, 2021
So far, so good. I'm starting my SMS campaign this past three months. I've experienced a revenue increase with a few dollars of investment. I love the Postscript support team and I continue learning about this platform.
Nov. 10, 2021
Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.
Nov. 10, 2021
Seems to be working nicely. Tech support (Porshai) was really helpful and made a few suggestions to try out and answered all my questions thoroughly.
Nov. 10, 2021
Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.
Nov. 10, 2021
I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...
Nov. 10, 2021
Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !
Nov. 10, 2021
Porshai was very helpful and answered my questions. I needed help locating where I can view all subscribers and she was pleasant in assisting
Nov. 9, 2021
Postscript has increased our sales by 100% in the last 3 months. The customer service is great and the interface is very easy to navigate. Highly recommend!
Nov. 9, 2021
Honestly, the app isn't as easy to use BUT Michael in customer service is UHMAZING. The friendly and jovial chitchat totally inspired me to give this another go. He supplied me with tutorial videos, extended my trial without being asked, and helped me solve my issue. 10/10 would recommend BECAUSE of Michael. Go get that lunch!