All reviews

Rating Breakdown

  • 5
    96% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
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5 / 5 Share

April 30, 2021

Segments and campaigns are customizable to just what we need. The support team is always helpful and responds to questions quickly.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!

Store

EBY

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2021

I've been using this app for a few days and not only was it easy to set up and use the chat/customer service team is fast and helpful. So far I'm really liking this app!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 6, 2021

New to the app, but the customer service so far has been great. Honest, informative, and very friendly.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2021

PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Everyone I speak with is so incredibly helpful. I have some off the wall questions and they are so kind to provide possible solutions. Highly recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2021

My retail shop uses a welcome series coupon code for our new customers. We've been having trouble recently with the same subscriber being able to access a coupon code each time jumping onto our site. Not a huge deal but we want it to be special for our first time guests. Today I finally jumped onto a chat with a postscript guru. Michael is our saving grace! He quickly and efficiently helped to solve our problem we had been dealing with for a couple of months. HE IS CRUSHING IT! Extremely kind and helpful. Thanks again, Michael!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Super easy to use + setup and very helpful support too! Would recommend for all email marketing needs

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Store

Epica

Using app

6 months

Total reviews

6

Average rating

4.5