All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 6, 2021

New to the app, but the customer service so far has been great. Honest, informative, and very friendly.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2021

PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Everyone I speak with is so incredibly helpful. I have some off the wall questions and they are so kind to provide possible solutions. Highly recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2021

My retail shop uses a welcome series coupon code for our new customers. We've been having trouble recently with the same subscriber being able to access a coupon code each time jumping onto our site. Not a huge deal but we want it to be special for our first time guests. Today I finally jumped onto a chat with a postscript guru. Michael is our saving grace! He quickly and efficiently helped to solve our problem we had been dealing with for a couple of months. HE IS CRUSHING IT! Extremely kind and helpful. Thanks again, Michael!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Super easy to use + setup and very helpful support too! Would recommend for all email marketing needs

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Store

Epica

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 20, 2021

Great customer support from Porshai and Taylor. Amazing Account Representation from Travis Yee. The app is great all the way around. It's an easy way to engage with your customer base to create more points to obtain sales.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2021

I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2021

Amazing support team, fast and always reliable. Does exactly what it says it does. Has been very helpful!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2021

Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns

Store

BULLDOG

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 11, 2021

I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Sylvia and Bryan are both brilliant assets to the postscript team. They are both professional, patient, articulate, helpful and personable - their determination to assist and provide solid understanding goes beyond the standard and is greatly appreciated, valued and respected. Thank you both for your time and your constant willingness to help and explain in order to ensure correct and good execution.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I'm really enjoying this app so far, I'm still learning, and thanks to the help of Breanna with my millions of questions.

Using app

18 days

Total reviews

2

Average rating

5.0