All reviews

Rating Breakdown

  • 5
    96% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
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5 / 5 Share

Dec. 20, 2021

Great customer support from Porshai and Taylor. Amazing Account Representation from Travis Yee. The app is great all the way around. It's an easy way to engage with your customer base to create more points to obtain sales.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2021

I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2021

Amazing support team, fast and always reliable. Does exactly what it says it does. Has been very helpful!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2021

Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns

Store

BULLDOG

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 11, 2021

I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I'm really enjoying this app so far, I'm still learning, and thanks to the help of Breanna with my millions of questions.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2021

I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!

Store

douxds

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 3, 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Amazing app and amazing customer service! highly recommend. So helpful and messages get sent straight away.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

PS has been a very good partner for us in our DTC growth; their CS team is also very responsive and extremely helpful. Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

We're new to SMS marketing and Postscript came highly recommended by two of our agency partners. It's been incredibly easy to implement and manage, and we started generating revenue with it immediately. Whenever we've had a question, their technical support team has been helpful and quick to respond. If you're interested in launching an SMS marketing program, be sure to give Postscript a try!!!

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Using app

15 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Feb. 23, 2021

We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!

Using app

5 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 22, 2021

We just switched to Postscripts from another text marketing company and have been blown away! The customer service is the best we’ve ever had and not to mention the app itself is amazing! Thank you Postscripts!

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

customer service is amazing, they offer all types of options for sms needs, compared to other platforms they offer way more and their pricing is way better 5 stars from us! thanks for all your help - Southern Style Tee's & More

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I love Postscript! It is easy to use and my customer's have loved it. The customer support is awesome too!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Can I give more than 5 stars?!!! Shannon was absolutely amazing! She was so patient and kind and helped me to set up my Klaviyo integrations and even offered some other recommendations. Customer service has always been so important to me and this was exceptional! I would definitely recommend Postscript Lynette

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I really appreciate how quick and easy it is to use as well as the variety of features available! :)

Using app

6 days

Total reviews

1

Average rating

5.0