All reviews

Rating Breakdown

  • 5
    95% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
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5 / 5 Share

Feb. 17, 2021

Very helpful support staff, extremely knowledgeable about their platform. Which unfortunately is rare these days.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I love how we can interact directly with customer's phones, it's like meeting them in person. The campaign feature is also great for promotions. The app is easy to set up and use. Customer service is prompt and great!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Amazing customer service. Answered in minutes and fixed in less than 2. Shannon is awesome! Will recommend postscript to all friends. Great pricing too!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Great app. We switched from mobile text alerts and the reporting and integrations are OUT of this world.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Awesome app, very user friendly and helped drive significant conversions for our online store. Great customer service as well.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Not only is it a great app but the service is excellent as well. Was able to get on a chat session and be given options to resolve my issue and even walked through. I'd highly recommend Postscript

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

The SMS capabilities are amazing on this app. Customer service responds extremely fast via chat and is very helpful. Thanks to Shannon we are able to get going quickly and effectively.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Postscript is the only option worth considering for SMS marketing. The functionality is mindblowing for the price, and their support team and training is insanely helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

cool app :) Great customer service. Really easy to use - customer service is helpful with any issues

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

This app could be revolutionary for my business! I cannot wait to build subscribers and get going. I have to mention Shannon - we had some teething problems as based in the UK and she was amazing!!!! Handled everything professionally and as quickly as she could. Said she would contact me with a fix and this was done as promised the very next day. Very impressed so far! Thank you

Using app

1 day

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Shannon is so helpful. She really went above + beyond to help me troubleshoot an issue today. She also set up email notifications, which I did not even know were possible. A great app that's really pushing our conversions over the top with little effort and cost. I highly recommend Postscript.

Using app

About 2 years

Total reviews

21

Average rating

4.6

5 / 5 Share

Feb. 4, 2021

The support team was a big help! I am new to Postscript and she helped me navigate my first email conversion campaign. Excited to see the results!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I just added this app and so far it is great! Customer service is amazing! I messaged Sylvia for help with keywords while on trial mode and she was fast & incredible! Shannon also helped me and she was so awesome! Hoping to make this app permanent for my hair company

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Makes sending an SMS a very user-friendly process. Advanced segmentation abilities. Online chat is responsive and helpful with questions during campaign building

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Very easy set up and very helpful CS team! Answered me very effectively and quickly. I do recommend this app.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

So far, this app has been awesome and the support has been amazing. I've tried a few different apps but they all fell short of our expectations.

Using app

14 days

Total reviews

8

Average rating

3.8

5 / 5 Share

Feb. 3, 2021

I tried this app out for the free 30 days & it was obvious it would pay for itself. My results were great. Super pumped to add this type of marketing to my business plan. I have loved how easy it is to use. Also, Bryan in customer service is awesome. He's always so quick to respond and always helps me out when I have questions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.

Using app

6 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Feb. 2, 2021

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Using app

7 days

Total reviews

1

Average rating

5.0