All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
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5 / 5 Share

Feb. 4, 2021

I just added this app and so far it is great! Customer service is amazing! I messaged Sylvia for help with keywords while on trial mode and she was fast & incredible! Shannon also helped me and she was so awesome! Hoping to make this app permanent for my hair company

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Very easy set up and very helpful CS team! Answered me very effectively and quickly. I do recommend this app.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

So far, this app has been awesome and the support has been amazing. I've tried a few different apps but they all fell short of our expectations.

Using app

14 days

Total reviews

8

Average rating

3.8

5 / 5 Share

Feb. 3, 2021

I tried this app out for the free 30 days & it was obvious it would pay for itself. My results were great. Super pumped to add this type of marketing to my business plan. I have loved how easy it is to use. Also, Bryan in customer service is awesome. He's always so quick to respond and always helps me out when I have questions.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.

Using app

6 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Feb. 2, 2021

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!

Using app

About 2 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 1, 2021

I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

I am going on 2 months with Postscript now, and I do not have one bad thing to say. It has totally changed the game for me as a small boutique. I just got my January email and I hit $4000 in sales generated JUST from my SMS! And I am still just starting to grow my text list! The numbers really speak for themselves and are enough to make me want to stay with Postscript... But the icing on the cake is definitely their customer service. They always respond super quickly, they are helpful, nice, and quite funny! I have not had a bad interaction with them and they are always willing to go above and beyond to help me execute all the crazy ideas I come up with for my customers! It's an 11/10 for me. I really wish I would have found them sooner!

Using app

3 months

Total reviews

5

Average rating

3.8

5 / 5 Share

Feb. 1, 2021

My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.

Using app

32 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 28, 2021

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions

Store

Aviator

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.

Using app

15 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Postscript is such a well-thought out SMS platform! It's super simple to use and out of all of the SMS apps I considered, Postscript is the best. We've been able to generate many more sales with our automated flows and campaigns. And to top it off, their support team is ON IT and super friendly. Shout-out to Sylvia for helping us through any challenges. I highly recommend choosing Postscript for your SMS marketing partner!

Using app

About 1 year

Total reviews

15

Average rating

4.9