Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,964
chart
#2,332
All reviews
Rating Breakdown
Oct. 22, 2021
Recently installed this app and the Customer Service I received from Michael was amazing! He quickly and efficiently helped me with aspects of the app set up I was confused on :)
Oct. 22, 2021
Always available to help when I message them, very little wait - great team, very happy with them! High recommend them to colleagues.
Oct. 21, 2021
I am loving this app so far! I've had it for just a few weeks and it's already paying for itself! Plus, the customer service is top notch. They were quick to respond and help me with questions I had.
Oct. 20, 2021
I'mma just hit on the customer service aspect of this app... IT. IS. AMAZING! Michael helped me today and took all of .02 seconds to respond, was beyond helpful and KIND! When you are your own I.T. department help is what you are constantly seeking and the peeps over at Postscript come through EVERY time! 10 out 10 recommend for the customer service experience alone!
Oct. 15, 2021
Love Postscript app. we have brought in over $100k in 9 months while using the application. Postscript team also hosts workshops to assist with maximizing app for profitability. However it is a little pricey when you need to add pictures or emojis
Oct. 14, 2021
PostScipt has been a game-changer for our re-marketing efforts. We recently crossed the spending threshold to have dedicated PostScript account support, and Travis Y. has been an incredible asset. Now we are seeing even faster list & revenue growth than ever before.
Oct. 13, 2021
Taylor was great - super helpful. Love my onboarding rep too - Tina. Great support! Looking forward to using this app more in the future.
June 21, 2022
Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.
Oct. 12, 2021
The app was super easy to install and get started. Setting up keywords for customers to send back to choose their own adventure make it feel real and not a robot. Abandon cart triggers are a HUGE win. And if keywords aren't enough you can get personal, responding directly to them through the postscript app!
Oct. 12, 2021
Intuitive and easy-to-use platform. Customer Service has been A+, I have had nothing but good experiences with them as I learn the platform. Professional, authentic and knowledgeable.
Oct. 12, 2021
Switched from another program and the customer service is amazing! I've had to contact customer service twice with questions and BOTH times, service was excellent! Highly recommend!
Oct. 11, 2021
So far the app has done exactly what we were looking for!! We had a slight hiccup, text customer service, was responded to quickly, went above and beyond my expectations!! GREAT CUSTOMER SERVICE!!!
Oct. 8, 2021
This app has been a game changer for our business. Easy to use platform and the customer service is top notch!
Oct. 7, 2021
So far so good! We are seeing revenue immediately to be honest even though we haven't implemented many automations or campaigns yet. I had a hiccup getting my automations working and their customer service was amazing. Michael (who is also now a fan of our brand!) was a pleasure to work with, somehow made it fun, and solved our problem. He was attentive, kind, and a great problem solver. I know that even if I have an issue with the program, help is around the corner all via an easy to use and quick chat service. Definitely recommend!
Oct. 6, 2021
I am a new user and Taylor assisted me via chat. She was professional, proficient, personal and prompt!
Oct. 5, 2021
Their chat support is A++. I was able to get help relatively quickly, and they answered all of my questions very thoroughly. Got help especailly from Kyler and she has been super helpful! All I can ask for is a mobile app so we can check notifcations and answer people quickly but other than that this app is great
Oct. 5, 2021
CS team on point, they were extremely helpful and helped solve a big problem that needed a fast fix. (Taylor rocks)
Oct. 5, 2021
Postscript is such a seamless SMS marketing platform. It has really been a marketing channel that has changed the game for our business, we've been able to connect with customers on an intimate level. Their team is incredible, Travis has been such a great help and amazing to work with!
Oct. 4, 2021
Highly recommend this app. SMS has been very powerful and profitable for the business. Customer service is great.
Oct. 4, 2021
Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!