All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2021

I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!

Store

douxds

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 3, 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Amazing app and amazing customer service! highly recommend. So helpful and messages get sent straight away.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

PS has been a very good partner for us in our DTC growth; their CS team is also very responsive and extremely helpful. Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

We're new to SMS marketing and Postscript came highly recommended by two of our agency partners. It's been incredibly easy to implement and manage, and we started generating revenue with it immediately. Whenever we've had a question, their technical support team has been helpful and quick to respond. If you're interested in launching an SMS marketing program, be sure to give Postscript a try!!!

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Using app

15 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Feb. 23, 2021

We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!

Using app

5 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 22, 2021

We just switched to Postscripts from another text marketing company and have been blown away! The customer service is the best we’ve ever had and not to mention the app itself is amazing! Thank you Postscripts!

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

customer service is amazing, they offer all types of options for sms needs, compared to other platforms they offer way more and their pricing is way better 5 stars from us! thanks for all your help - Southern Style Tee's & More

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I love Postscript! It is easy to use and my customer's have loved it. The customer support is awesome too!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Can I give more than 5 stars?!!! Shannon was absolutely amazing! She was so patient and kind and helped me to set up my Klaviyo integrations and even offered some other recommendations. Customer service has always been so important to me and this was exceptional! I would definitely recommend Postscript Lynette

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Very helpful support staff, extremely knowledgeable about their platform. Which unfortunately is rare these days.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I love how we can interact directly with customer's phones, it's like meeting them in person. The campaign feature is also great for promotions. The app is easy to set up and use. Customer service is prompt and great!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Amazing customer service. Answered in minutes and fixed in less than 2. Shannon is awesome! Will recommend postscript to all friends. Great pricing too!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Great app. We switched from mobile text alerts and the reporting and integrations are OUT of this world.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Awesome app, very user friendly and helped drive significant conversions for our online store. Great customer service as well.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Not only is it a great app but the service is excellent as well. Was able to get on a chat session and be given options to resolve my issue and even walked through. I'd highly recommend Postscript

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

The SMS capabilities are amazing on this app. Customer service responds extremely fast via chat and is very helpful. Thanks to Shannon we are able to get going quickly and effectively.

Using app

About 1 month

Total reviews

3

Average rating

5.0