All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2021

We've been really happy with our decision to go with PostScript. We researched a few other options and felt like they offered the greatest value for the features. It's super intuitive to use and the return on investment has been really impressive thus far!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Love this app!! SMS marketing is the way to go. I am always receiving immediate feedback as soon as I send a text. Postscript also has amazing customer service :) thanks Shannon!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

The Postscript team/app are fantastic and their customer service, especially Shannon, is excellent.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

I tried all possible Apps in Shopify for the Pure SMS marketing and this is the best app I found, they have the best support and knowledge and also postscript SMS Marketing have a mobile pop up feature which help a lot for our Website: www.sugar-art.ca The app providing huge profit for our Corporation! Thank you Postscript!!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Sylvia was such a great help when I had issues with the app. She was patient and detailed. I needed to fix my upgrade and it was difficult for me. Sylvia made sure to fix the issue

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Love this app! Seamless integration and customer support goes above and beyond every single time. Highly recommend!

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

I just downloaded this app as I was looking for an inexpensive solution to my SMS subscriber list collection problem. The current app I use collects email subscribers for me, it can collect SMS subscribers too BUT I don't use that feature because it's too expensive. Finally, today I found Postscript! They can also do both features, and they have the main automations incorporated, as well as campaign features in their app. I love keeping my Shopify app life simple, and this app definitely offers all the subscriber collection necessities, plus the addition of automation and campaigning. When I first loaded the app, I had a few questions, I message through the apps chat and within seconds had an expert reply. Sylvia, the expert, patiently answered all my questions, and helped me out each step of the way to gain knowledge about what I can do with the app. I'm actually thinking about switching over completely to this one app. I rarely leave reviews but I swear my experience already has been so good. I love the fact this app offers GIFS in SMS. HOW COOL?! Amazing way to connect with your customers. Honestly, I'm excited to use this app. I've been in business for a year and was looking for an app this long, and I wouldn't have signed up if this app wasn't truly amazing. Great job guys.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

This app has is one of the most important to have on your store! It has generated us thousands of Dollars in the past week! Plus great customer service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Fantastic Customer Support! Love the help I got when having technical issues. Overall, great app and great support team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Wonderful SMS marketing app! Perfect for my company! The customer service was wonderful! Download this app tday!

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 8, 2021

I'm very happy with this app so far. I have tried several other companies and been disappointed. The features are great and the customer support is even better!

Store

Truvani

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Excellent customer service. Thanks Shannon for helping us during our free trial :) already seeing results.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Store

Huron

Using app

15 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I just started this application. So far the support team is excellent. I look forward to using the the app.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.

Using app

16 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 28, 2020

Great app! A huge plus for me to give this a 5/5 and going out of my way to leave a review is their customer service. New apps are always alien to me, but their CS (Bryan especially), answered all my questions and was very fun to talk to.

Using app

About 2 hours

Total reviews

5

Average rating

4.8