All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

Feb. 1, 2021

My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.

Using app

32 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 28, 2021

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions

Store

Aviator

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.

Using app

15 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Postscript is such a well-thought out SMS platform! It's super simple to use and out of all of the SMS apps I considered, Postscript is the best. We've been able to generate many more sales with our automated flows and campaigns. And to top it off, their support team is ON IT and super friendly. Shout-out to Sylvia for helping us through any challenges. I highly recommend choosing Postscript for your SMS marketing partner!

Using app

About 1 year

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 22, 2021

We've been really happy with our decision to go with PostScript. We researched a few other options and felt like they offered the greatest value for the features. It's super intuitive to use and the return on investment has been really impressive thus far!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Love this app!! SMS marketing is the way to go. I am always receiving immediate feedback as soon as I send a text. Postscript also has amazing customer service :) thanks Shannon!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

The Postscript team/app are fantastic and their customer service, especially Shannon, is excellent.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

I tried all possible Apps in Shopify for the Pure SMS marketing and this is the best app I found, they have the best support and knowledge and also postscript SMS Marketing have a mobile pop up feature which help a lot for our Website: www.sugar-art.ca The app providing huge profit for our Corporation! Thank you Postscript!!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Sylvia was such a great help when I had issues with the app. She was patient and detailed. I needed to fix my upgrade and it was difficult for me. Sylvia made sure to fix the issue

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Love this app! Seamless integration and customer support goes above and beyond every single time. Highly recommend!

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

The Postscript team and platform are great! I really appreciate how detailed and advanced the self-serve tools are and the customer service team has been extremely responsive and helpful with troubleshooting, integrations, and any other questions I've thrown at them.

Using app

14 days

Total reviews

3

Average rating

5.0