All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
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5 / 5 Share

Dec. 28, 2020

Very helpful customer service. Walked me through every issue and question I had which made learning the app easier.

Using app

About 5 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 28, 2020

By far one of the best apps offered with amazing customer service. Sylvia was a great help! Highly recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I have just started using postscript today and I already know I am going to like it. They were super helpful and quick to answer all my questions!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Incredibly nice support team. Shannon was very empathetic and responsive to my needs. I appreciated her allowing me to test features after my trial.

Store

ELAVI

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 22, 2020

Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.

Store

OJOOK

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Postscript has been very help to my business, by allowing me to quickly get information out to my customers, such as new arrivals and sales. On top of that their customer support is so Awesome, Fast, and Very Helpful. Shannon was so patience, and gave me precise instructions that allowed me to fix my issue in minutes...along with giving me an encouraging words to conquer the areas of the app, I wasn't familiar with!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

This app is easy to use, Klaviyo integration and the ROI is very good! Plus excellent customer service.

Using app

10 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Postscript not only has the most amazing support, but their product is also top-notch. Every marketing SMS we send generates profit and the features are exactly what we need.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

I'm new to this app but their customer service is amazing and I'm really excited to see how it helps me market to my customers! So far 10/10!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I am new and just getting started, but I've found their customer chat to be very communicative and helpful. They do their best to test and resolve issues. Great for small business.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use text service! Customer service has always been very quick to respond and help when I needed it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use after a bit of trial and error. Really clean and straight forward. Amazing customer service!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Been using this app for about 4 days now. Setup was quick and easy. Great features. I still need to play around with the various options/functionality but no complaints so far. What is truly amazing is the customer service. Super quick and prompt support from the team. A couple of times I have got Sylvia and she is just awesome. Courteous, knowledgeable and extremely helpful - this is exactly what customer service should look like!

Using app

2 days

Total reviews

5

Average rating

5.0