All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 3, 2021

Taylor was awesome! When something goes wrong, you need help ASAP! She was there when I needed her to fix my issue within seconds. UPDATE, Taylor helped me again figure out my questions fast :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

I recently had a customer service chat with Alyssa and she was awesome! She was super helpful and quick with resolutions. Her quick and through response was greatly appreciated.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 3, 2021

We've been using this app for a few months and it performs beautifully. I've also been very impressed by the support staff. Today Michael helped me and he was very attentive, friendly, and straight to the point and answered by questions efficiently. As a plus, this app has also helped us market our business better and helped us make more money! 5/5

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 3, 2021

Postscript is a great SMS platform. We recently switch and are very happy with the results so far. There are a couple of features I would like to see in the future, but it's great for a smaller brand looking to grow SMS.

Store

Après

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Customer Support has been very helpful. Porshai was quick to find a workaround for a problem I've been having. Thanks so much!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

support is amazing and the app is overall greater than any other i've used in the past. so great I just tried another app and instantly came back here

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 2, 2021

Great CS team, very responsive! The app is very intuitive and there are many pricing breakdowns to meet our needs as we grow!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I am using this app for SMS marketing needs. They provide us 1-month free trial period and now we moved to the paid plan. Everything is so far so good and they have a responsive support team.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I am happy so far with the customer service I received from Michael. I was using a different SMS service that charged an arm and a leg and didn’t do what I needed it to. Needless to say, Michael made sure received the services I needed and went above and beyond to help me. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Just getting started. Awesome customer service. Instant response. These folks are totally on it. Shout out to Taylor. Thank you~!

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 1, 2021

It's a great service, with great and fast customer service, and very customizable texting!!!!!!!!!!

Using app

9 months

Total reviews

5

Average rating

2.6

5 / 5 Share

Aug. 31, 2021

Love PS. Michael helped us optimize our page and stuck around with us for an hour to do it. Love their functionality and rockstar customer service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

When I was having some issues, the support team was super helpful and Sylvia fixed our issues quickly! She was super friendly and answered any questions I had

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

With Facebook slowing down I looked to other options for promotion. PostScript has been INCREDIBLE! Amazing integration, customer service, etc. Always helpful anytime I need anything and I have noticed an increase in conversion since adding it with my email and social media marketing. So grateful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I ended up having the same representative which was Sherrod Mitchell. Let's just say that he is absolutely amazing. He literally held my hand LOL and walked me through step by step assisting me on how to run a Campaign.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Postscript has been an excellent partner from the start. We highly recommend for any brand looking to grow SMS.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

I use this app for SMS marketing. I've found it to be very easy to use and it has increased my online sales! The customer service is also exceptional!

Store

Adeline

Using app

8 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Aug. 17, 2021

The best SMS Marketing service I've ever used! Awesome customer service, fast and friendly - thanks to Taylor from the support team!

Store

Pharah

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Taylor from customer support has been fantastic in helping me setup my account and answering all of my questions. I'm very happy so far with the support and the features of the app!

Using app

5 days

Total reviews

3

Average rating

5.0