All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

July 27, 2023

Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Just completed the set up, and everything is working perfectly. I had a few questions while I was getting everything figured out and the support team (live chat and email) have been exceptionally helpful. Very pleased with the move over to Postscript.

Store

Ejis

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 20, 2023

Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!

Using app

About 1 year

Total reviews

12

Average rating

4.9

5 / 5 Share

July 20, 2023

Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2023

Best SMS app in the game. The platform is super intuitive to use and customer support is always there when we need it and always gets whatever we need built out for our SMS campaigns and/or strategy built precisely how we want it!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 13, 2023

Been using it for a year and its been very user friendly. I started out knowing nothing about SMS and learned tons through the CSM and Customer support team. They are very easy to work with and the response rate is almost instant.

Store

8GREENS

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

Taylor was AWESOME!! She was a such big help and was quick to answer any questions I had with great knowledge all around! I have a lot on my plate and she helped put my worries at ease. Thank you Taylor!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

app is truly easy to use and much better than other apps like Klayvio, which I've tried before. Great for SMS because there isn't any double opt-in that you have to worry about! Recommend 10/10

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

June 30, 2023

I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

Absolutely fantastic customer service, Taylor is the best. Install the app - stop reading reviews. You're missing out on money.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises. One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options. There are pros and cons to any platform, yet Postscript gives us continual results.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

June 28, 2023

Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Great customer support! Meg helped me out w/ a tech issue and was able to get it cleared up in no time!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2023

Amazing Customer Service, I would recommend it to all the people new to SMS marketing. Setting up was very quick and Taylor from Customer Service was able to assists me. I highly recommend it.

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2023

Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours. Thanks Taylor!

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

June 20, 2023

A great alternative to Attentive or Klaviyo. Their support staff is fantastic! (Special shoutout to Taylor ).

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!

Using app

About 6 hours

Total reviews

7

Average rating

5.0