Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.7
feedback
1,133
chart
#3,628
All reviews
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June 28, 2023
Great customer support! Meg helped me out w/ a tech issue and was able to get it cleared up in no time!
June 20, 2023
Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours. Thanks Taylor!
June 20, 2023
I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.
June 14, 2023
Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!
June 13, 2023
Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.
June 7, 2023
Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!
June 2, 2023
Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.
May 31, 2023
Always an easy platform with all the extra help we need! Taylor was prompt to help me on the website CS end!
May 30, 2023
Great app and great support team! They helped us resolve an issue with SMS previews and kept us updated every step of the way. The app is easy to use and the team is very helpful!
May 30, 2023
One of the best SMS apps in the industry. On par with emotive and no up front fees. We had a technical issue because I removed the "ref" code from the initial message and after extensive troubleshooting Taylor a highly skilled and friendly support staff fixed my issue. I will now be using Post script with all my stores! You can tell post script have invested in the right support which is the most important thing for a company.
May 24, 2023
We have used it for over a year and we still love it!! New features all the time is very helpful and support is great as well.
May 23, 2023
Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.
May 22, 2023
Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!
May 22, 2023
Great app since we started until now! Their customer support team is very responsive which is always a must with all these shopify apps!
May 22, 2023
Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.
May 19, 2023
SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.
May 17, 2023
Taylor--for being the realest and sourcing quick solutions while I needed some very time sensitive troubleshooting assistance.
May 17, 2023
Taylor on the customer support team was very helpful and quick to answer a few questions! Much appreciated!
May 12, 2023
Taylor was amazing at providing me with the support needed to upload my list and went above and beyond.
May 11, 2023
Postscript has been an absolute game-changer for our business. The onboarding process is best-in-class, and their team is always available to help us succeed. They have a deep understanding of SMS marketing, and they are constantly innovating to help us reach our goals. And their support, specifically Taylor is beyond amazing! Taylor was able to solve my problem in a friendly and efficient manner. She was very personable and attentive. I didn't feel like I was talking to a bot or that she was talking to 20 other people at the same time. Love this platform but more so the people behind it!