All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

June 28, 2023

Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

Great customer support! Meg helped me out w/ a tech issue and was able to get it cleared up in no time!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2023

Amazing Customer Service, I would recommend it to all the people new to SMS marketing. Setting up was very quick and Taylor from Customer Service was able to assists me. I highly recommend it.

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2023

Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours. Thanks Taylor!

Using app

3 months

Total reviews

9

Average rating

4.8

5 / 5 Share

June 20, 2023

I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!

Using app

About 6 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

June 13, 2023

Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Always an easy platform with all the extra help we need! Taylor was prompt to help me on the website CS end!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Great app and great support team! They helped us resolve an issue with SMS previews and kept us updated every step of the way. The app is easy to use and the team is very helpful!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2023

We have used it for over a year and we still love it!! New features all the time is very helpful and support is great as well.

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

May 23, 2023

Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.

Using app

About 2 months

Total reviews

12

Average rating

4.9

5 / 5 Share

May 22, 2023

Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!

Using app

6 months

Total reviews

12

Average rating

4.8

5 / 5 Share

May 22, 2023

Great app since we started until now! Their customer support team is very responsive which is always a must with all these shopify apps!

Using app

7 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 22, 2023

Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.

Store

bambu

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

May 19, 2023

SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.

Store

Sunski

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2023

Taylor--for being the realest and sourcing quick solutions while I needed some very time sensitive troubleshooting assistance.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Taylor on the customer support team was very helpful and quick to answer a few questions! Much appreciated!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2023

Taylor was amazing at providing me with the support needed to upload my list and went above and beyond.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0