Postscript SMS Marketing
All reviews
Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises. One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options. There are pros and cons to any platform, yet Postscript gives us continual results.
This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!
Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!
Great customer support! Meg helped me out w/ a tech issue and was able to get it cleared up in no time!
Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours. Thanks Taylor!
I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.
Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!
Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.
Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!
Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.
Always an easy platform with all the extra help we need! Taylor was prompt to help me on the website CS end!
Great app and great support team! They helped us resolve an issue with SMS previews and kept us updated every step of the way. The app is easy to use and the team is very helpful!
We have used it for over a year and we still love it!! New features all the time is very helpful and support is great as well.
Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.
Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!
Great app since we started until now! Their customer support team is very responsive which is always a must with all these shopify apps!
Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.
SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.
Taylor--for being the realest and sourcing quick solutions while I needed some very time sensitive troubleshooting assistance.
Taylor on the customer support team was very helpful and quick to answer a few questions! Much appreciated!
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