Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,336
All reviews
Rating Breakdown
July 27, 2023
Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect
July 26, 2023
Just completed the set up, and everything is working perfectly. I had a few questions while I was getting everything figured out and the support team (live chat and email) have been exceptionally helpful. Very pleased with the move over to Postscript.
July 20, 2023
Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!
July 20, 2023
Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!
July 14, 2023
Best SMS app in the game. The platform is super intuitive to use and customer support is always there when we need it and always gets whatever we need built out for our SMS campaigns and/or strategy built precisely how we want it!
July 13, 2023
Been using it for a year and its been very user friendly. I started out knowing nothing about SMS and learned tons through the CSM and Customer support team. They are very easy to work with and the response rate is almost instant.
July 7, 2023
Taylor was AWESOME!! She was a such big help and was quick to answer any questions I had with great knowledge all around! I have a lot on my plate and she helped put my worries at ease. Thank you Taylor!!
July 7, 2023
app is truly easy to use and much better than other apps like Klayvio, which I've tried before. Great for SMS because there isn't any double opt-in that you have to worry about! Recommend 10/10
July 5, 2023
So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!
June 30, 2023
I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.
June 30, 2023
Absolutely fantastic customer service, Taylor is the best. Install the app - stop reading reviews. You're missing out on money.
June 29, 2023
Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises. One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options. There are pros and cons to any platform, yet Postscript gives us continual results.
June 29, 2023
This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!
June 28, 2023
Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!
June 28, 2023
Great customer support! Meg helped me out w/ a tech issue and was able to get it cleared up in no time!
June 23, 2023
Amazing Customer Service, I would recommend it to all the people new to SMS marketing. Setting up was very quick and Taylor from Customer Service was able to assists me. I highly recommend it.
June 20, 2023
Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours. Thanks Taylor!
June 20, 2023
A great alternative to Attentive or Klaviyo. Their support staff is fantastic! (Special shoutout to Taylor ).
June 20, 2023
I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.
June 14, 2023
Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!