All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2020

I'm new to this app but their customer service is amazing and I'm really excited to see how it helps me market to my customers! So far 10/10!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I am new and just getting started, but I've found their customer chat to be very communicative and helpful. They do their best to test and resolve issues. Great for small business.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use text service! Customer service has always been very quick to respond and help when I needed it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use after a bit of trial and error. Really clean and straight forward. Amazing customer service!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Been using this app for about 4 days now. Setup was quick and easy. Great features. I still need to play around with the various options/functionality but no complaints so far. What is truly amazing is the customer service. Super quick and prompt support from the team. A couple of times I have got Sylvia and she is just awesome. Courteous, knowledgeable and extremely helpful - this is exactly what customer service should look like!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Postscript has already increased our SMS subscribers by almost double in the first week of using the app. Plus their customer service is off the charts good! Always helpful and extremely personable.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

I was having a little bit of hard time understanding and editing the page but Sylvia was such a big help, she edited everything for me and even made a little video so I can do my edits next time, I have had already good sales from just the subscribe pop up

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

The support team is very dedicated and determined to help you solve your questions. The app works good and the features are complete.

Store

GFTD LA

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

this app is truly awesome and so is customer service. Been using Postscript for over a year and have really seen a great ROI

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

This has been such a wonderful tool to connect to our clients! As a small business with a hardworking team of women who each wear several hats, we needed something easy to utilize and effective. Postscript has been a wonderful addition to our company. Thanks to Shannon for all of their help! Great customer service!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Makes texting customers easy! I was able to set up my account within minutes and launch my first campaign same day. Luckily was able to onboard people into my text group and have been able to capitalize on it for the Holiday Season! Thank you to Zev and the team @ Postscript!

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Shannon was very helpful and responded quickly, solved my problem in a short time. It was a great support experience, thanks a lot!

Store

139DEC

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 30, 2020

Shannon was so helpful with answering questions for me concerning uploading contacts. So excited to start working with postscript!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

So many good things about this company. 1. SMS in ecom just works (in general), it's a no-brainer. 2. They have super customizable campaigns & segments available. 3. The customer service is seriously Second-to-none. You won't regret it!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Customer service is fantastic. All of our questions were answered quickly and efficiently. Sending out our first text campaign was so simple and seamless. Love this app!!

Using app

5 days

Total reviews

1

Average rating

5.0