All reviews

Rating Breakdown

  • 5
    96% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
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5 / 5 Share

Nov. 5, 2020

We recently switched to PS from another SMS provider and I learned more installing this app and going through the training than I learned the entire 2+ years we spent with the other group. There is a small learning curve but Bryan was quick to respond to my chat request and I am really enjoying the functionality not only with integrations to our website but also the ability to have actual 2- way conversations with our customers. I am so glad I saw a recommendation for this app in the Boutique Hub <3

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2020

Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Fantastic customer service, I had a problem that was my fault and Sylvia fixed it super fast and simple!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Store

Not Pot

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Was having some trouble with a message and got immediate help from Zev to resolve the issue. Thank You for your help.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2020

Amazing! Has only been a month and we have seen a major shift in the way that people have been able to connect, sign up, and shop. Also, the support team is just great. Had help today (a Sunday afternoon). Couldn't be happier with the results.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Blows the competition out of the water, ease of use and great staff responsiveness in the chat function.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great service and customer support. Always I received solutions to my issues. The app is easy to use and has a lot of integrations.

Store

Leota

Using app

27 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Oct. 29, 2020

Customer service did good work giving me some directions when I was having trouble with the API. Really helpful CS service

Using app

22 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Oct. 28, 2020

Postscript is amazing. Blown away by what it can do. I'm very excited to see the results, best SMS app I've seen! The onboarding was so easy and fantastic. Thanks Andrew for building something that actually is helpful to new customers!!! :)

Using app

17 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

We are really excited about partnering with Postscript. First and foremost, the people at Postscript are incredibly caring and warm. Very importantly, we continually feel that they have our best interests in mind. We are really excited about the functionality as well, but wanted to highlight the people behind the service here.

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

Top notch support and great integrations. Messaged for help with keywords and got a response in seconds. Excited to explore this new SMS sales channel with Postscript!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I always have a great experience with postscripts. I have now added them to another store that I own. www.adorefash.com and www.lipnpour.com. I highly recommend using them.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

Seriously good marketing app. Text message marketing performs a lot better vs email- especially on mobile. Postscript is super easy to setup and works fantastically. Great support and team including the CEO and Zev. Thanks team

Using app

About 1 month

Total reviews

12

Average rating

2.4

5 / 5 Share

Oct. 23, 2020

Shannon from customer service is an absolute rockstar and assisted in resolving a problem quickly and decisively! No one we'd rather work with. Honestly, we cannot say enough about Postscript. The tool has provided excellent conversion numbers, they're incredibly easy to work with, and the customer service is top notch. Amazing partners!

Store

MCTco

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Amazing, amazing customer service. Hands down 10/10! Was able to resolve my problem right away and get things sorted so we can start running.

Using app

About 1 month

Total reviews

12

Average rating

5.0