All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

April 19, 2021

Unbelievable customer support, I have never seen something like that ever. Thank you Porshai for what you did to help me. I could not think that such support could be offered by a company representative. Keep up with this great job what you do. And about the app itself - huge opportunities to build any flow you can imagine. Excellent.

Using app

18 days

Total reviews

14

Average rating

4.1

5 / 5 Share

April 16, 2021

I am new to this app and I must say It is living up to expectation thus far. I love the customer service, Bre, is always there to answer my many questions in a timely manner. Thanks you Bre.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Customer support is amazing! Bryan stayed after hours to help us out with some setup questions and was so helpful. Looking forward to exploring more of what Postscript has to offer!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

I love using post-script - after moving around I came back and realized they are the best! I wouldn't change a thing about the platform.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

I love how easy it is to setup. It took me a total of 5 minutes get it up and running. The popup looks great as well.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 6, 2021

New to the app, but the customer service so far has been great. Honest, informative, and very friendly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2021

PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

Love this app! Customer service was great too they helped me with everything I needed! well worth the price too<3

Using app

5 months

Total reviews

6

Average rating

4.3

5 / 5 Share

April 1, 2021

This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Everyone I speak with is so incredibly helpful. I have some off the wall questions and they are so kind to provide possible solutions. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Micheal was my rep and he was amazing to say the least. He went above and beyond to help me set up. I am new to this SMS app but with his help I am all set to go and the response time was great.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

My retail shop uses a welcome series coupon code for our new customers. We've been having trouble recently with the same subscriber being able to access a coupon code each time jumping onto our site. Not a huge deal but we want it to be special for our first time guests. Today I finally jumped onto a chat with a postscript guru. Michael is our saving grace! He quickly and efficiently helped to solve our problem we had been dealing with for a couple of months. HE IS CRUSHING IT! Extremely kind and helpful. Thanks again, Michael!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

I worked with Porshai today. She was awesome! She not only resolved my issue but also went ahead and provided suggestions to help me with ways I could maximize Postscript. I would recommend postscript not only based off of power sms features but because of the customer service. If anyone actually reads this give porshai a raise!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0