All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

March 25, 2021

Super easy to use + setup and very helpful support too! Would recommend for all email marketing needs

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

Simple, pretty and responsive! I love how I am able to integrate it with Klaviyo. Super game changer!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Store

Epica

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 20, 2021

Great customer support from Porshai and Taylor. Amazing Account Representation from Travis Yee. The app is great all the way around. It's an easy way to engage with your customer base to create more points to obtain sales.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2021

I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2021

Absolutely phenomenal customer service!If you've been on the fence about joining Postscript,DIVE IN!

Using app

23 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 16, 2021

Amazing support team, fast and always reliable. Does exactly what it says it does. Has been very helpful!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2021

Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns

Store

BULLDOG

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 12, 2021

Just downloaded this app & the ease of use is truly amazing for someone who knows nothing about text & email marketing campaigns! The staff has truly been helpful beyond measure!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Words cant express how good this app is...hands down the best sms service for ecom..i tried about all of them!! super excited to use this as a growth tool for our business!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Sylvia and Bryan are both brilliant assets to the postscript team. They are both professional, patient, articulate, helpful and personable - their determination to assist and provide solid understanding goes beyond the standard and is greatly appreciated, valued and respected. Thank you both for your time and your constant willingness to help and explain in order to ensure correct and good execution.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

I have used this app for a little over a week. The app is fairly easy to understand. Something that I really LOVE is their customer support team is AMAZING and always there to help. If you have a question, they go out of their way to help. In fact, one of the employees stayed after hours to help me via phone. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I'm really enjoying this app so far, I'm still learning, and thanks to the help of Breanna with my millions of questions.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Awesome app and awesome customer support! Breanna was super helpful and quick with responding to my needs !

Store

Slayerz

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I am new to actually using the app, i have always had it but didnt take the time to use. i got all the help and more with sylvia and appreciate her help. I know i asked 10 thousand questions but she still was patient with me. and i can appreciate that. so i am excited to see what i can do with this app and to help my business grow

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Custom service goes above and beyond! Breanna is amazing, responded quickly and double-checked everything I set up was running smoothly when I had any questions!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2021

I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!

Store

douxds

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Using app

Over 1 year

Total reviews

1

Average rating

5.0