All reviews

Rating Breakdown

  • 5
    96% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
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5 / 5 Share

Aug. 20, 2020

Best of the best Shannon is incredible and helped me and my company out tremendously. I highly recommend her

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Still in the free trial phase but we're loving it! As a store, we're new to SMS marketing and Postscript has made the transition to this new medium incredibly seamless and easy. Their interface is very straightforward and simple to use and you'll be up and running in no time. Plus their website is full of tips and tricks and when in doubt, their live chat is the best. Always incredibly responsive, no waiting, and very friendly. If you're lucky enough to work with Shannon, she's one of the best people I've ever worked with on a live chat platform. Like I said, we're still new to SMS Marketing and Postscript, but so far, so good. We've even had other SMS companies reach out and try to snag us away but Postscript has everything we need and more between automation, segmentation, campaigns, creativity, and integration with existing apps.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

So far so good. Easy setup, great step by step guidance on compliance regulations. Really strong segment & automation features.

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Great customer service and great easy to use app! Customer support replies are very quick and equally helpful! Highly recommend this app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Great customers service! i just started with the app however they were very patient with me and helped with my setup

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Excellent customer service - very responsive and helpful! Great app for SMS text marketing and their service has made the learning experience very smooth.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 17, 2020

The customer service is fantastic. They were able to assist our brand in bringing our previous customer subscribers to their platform. The analytics and segmentation of the lists are well coordinated and we definitely recommend Postscript SMS if you're looking to improve open rates and reach your most valuable customers.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

This is a VERY capable SMS marketing solution. We're a very customer-centric brand, so having the right communication tools is essential. We looked at a few competitors but Postscript just had more of the features we needed: international sending, 2-way replies, MMS, easy integrations with the rest of our marketing-tech tools, and more! The cherry on top is the customer service! They're super helpful and always there when you need them. Shout out to Shannon and Zev for being rock stars.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

I used the 30 day trial and generated an insane amount of income, it pays for itself! Started the paid subscription today and already paid for the month with the first sale from the campaign! Zev with customer service was super helpful in getting my first text out! Do yourself a favor and get this APP!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Great experience! Quick & easy to get started. Best of all, extremely attentive and responsive customer support team.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

The customer service for this app is out of this world. Shannon was ridiculously helpful and went above and beyond. I can't wait to dive deeper into this software.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

I love this App already!!! Easy to maneuver and I love how it compliments my website. I am anxious to see my subscriber list grow!!! -Valley

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Best SMS app by a mile. Not even close. Stop looking elsewhere. Customer service responds within seconds. No issues. Clear dashboard. Transparent.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Really wasn't expecting my inquiry to be answered at midnight. But they came through and helped me through setup and added the automations for FREE!! Awesome customer support. Super knowledgeable and friendly. Can't wait to see the full extent of this app and how many conversions it will make with customer engagement.

Using app

18 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Great start-up support! Can't wait for the rest! Zev is super funny with all the .gif -ting and treats us like we are celebrity queens.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 11, 2020

Best SMS tool for Shopify and really helpful support and service! If you're in need of a way to get started with SMS, look no further.

Store

KIZIK

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 10, 2020

Support is top notch. Their team is "Johhny on the Spot" responsive. It integrates well with other platforms and is extremely versatile. It is a must have for any shopify store trying to take their marketing and engagement to the next level. Happy to have found them for getting text reminders to my customers!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Great customer service-so fast at answering my questions, easy platform to use---love the ability to add in a GIF via text message!

Using app

15 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 10, 2020

Been using them for over a year and pretty happy. They have given a lot of personalized support and consulting, which is a must for a brand like us with a lean team and no dedicated role for this. Feel like more of a partnership than a "number" like you do with some of the bigger platforms out there.

Using app

Over 1 year

Total reviews

9

Average rating

4.6