Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,969
chart
#2,336
All reviews
Rating Breakdown
June 13, 2023
Great customer service. Thanks to Meg for helping us get things in order! Very knowledgeable and helpful getting started and customizing our campaigns/automations.
June 12, 2023
Really good customer support. Taylor (from customer support) was absolutely fantastic and very helpful :)
June 7, 2023
Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!
June 6, 2023
TAYLOR IS AWESOME, GREAT CUSTOMER SERVICE! DEFINETLY LOVE POSTSCRIPT, AMAZING COMPANY AND EASY TO USE!
June 2, 2023
Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.
May 31, 2023
Always an easy platform with all the extra help we need! Taylor was prompt to help me on the website CS end!
May 30, 2023
I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.
May 30, 2023
Great app and great support team! They helped us resolve an issue with SMS previews and kept us updated every step of the way. The app is easy to use and the team is very helpful!
May 30, 2023
One of the best SMS apps in the industry. On par with emotive and no up front fees. We had a technical issue because I removed the "ref" code from the initial message and after extensive troubleshooting Taylor a highly skilled and friendly support staff fixed my issue. I will now be using Post script with all my stores! You can tell post script have invested in the right support which is the most important thing for a company.
May 24, 2023
We have used it for over a year and we still love it!! New features all the time is very helpful and support is great as well.
May 23, 2023
Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.
May 22, 2023
Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!
May 22, 2023
Great app since we started until now! Their customer support team is very responsive which is always a must with all these shopify apps!
May 22, 2023
Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.
May 19, 2023
SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.
May 19, 2023
Amazing service from Faith! Thank you for helping me so much. I enjoyed the experience because its real staff they are patient know the system and answer questions thoroughly
May 18, 2023
Taylor has been very communicative and efficient and is continuously helping me in any way to get my website back up and started! I channeled over to Postscript because of the brands I know that use it and I want my brand to be accessible to easy automation and more. She never let me give up and she has amazing patience and walked through everything! I will continue to work with you guys and thank you again!
May 18, 2023
Excellent customer service, very helpful. Truly appreciate her for taking the time to help fix my issue.
May 17, 2023
Taylor--for being the realest and sourcing quick solutions while I needed some very time sensitive troubleshooting assistance.
May 17, 2023
Taylor on the customer support team was very helpful and quick to answer a few questions! Much appreciated!