Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.7
feedback
1,133
chart
#3,628
All reviews
May 10, 2023
Taylor was very patient with me and helped answer my questions to navigate the system. She took time to explain the entire process to me and committed to following up. Thank you!
May 9, 2023
S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.
March 2, 2023
What a great app to start with your SMS marketing. We had no issues during the installation. Setting up new SMS campaigns was very easy and straightforward. They have a ton of helpful resources on their website which is a big plus. We contacted customer service once as we had very specific questions and got a reply within 10 minutes. So far so good!
Feb. 22, 2023
Taylor was great in assisting me today! She was so knowledgeable and helpful. She is even following up on email. Thank you!
Feb. 22, 2023
After testing so many SMS software, POSTSCRIPT is the king of them all. Don't even consider any other solution. These guys are the go to
Feb. 17, 2023
SHOUT OUT TO MEG!! I messaged in so confused and she was more than helpful. Can't wait to keep growing with this app!
Feb. 14, 2023
I was skeptical transitioning over from another SMS Marketing platform I was using prior to joining Postscript. I moved over because the previous platform had continued to charge additional fees based on images or emojis, which wasn't addressed clearly. The onboarding team was attentive and very supportive during the learning and transition period. I find it fun to read the metrics based on the campaigns we sent out and the team continued to educate me on different methods of engaging with our customers via SMS. I recommend you work with Postscript as their prices are reasonable (NO HIDDEN FEES) and we delight in seeing the benefits of revenue streaming in from SMS campaigns.
Feb. 8, 2023
Amazing customer support, helped me along every step of the way to getting the problem solved! Meg was an amazing help!
Jan. 20, 2023
great customer service and relations, easy to use, and very comparable or better price-wise than competitors.
Dec. 22, 2022
An excellent app with fantastic customer support (thanks Taylor!). Very grateful for Postscript and this interface!
Dec. 14, 2022
I received the best service by Meg.. she literally helped me set up my entire sms marketing plan ... very detailed , and informative with answering all my questions ... im so glad i was able to complete this task today ;) ..Meg def made it happen and i appreciate her for everything .
Dec. 9, 2022
Faith was awesome!! She was so helpful and patient with me. Coming from a different app that wasn't working properly, and I was not getting much resolved, I had to find a new app and redo all my settings, and Faith really helped with that by sending me links, and voice messages/videos to explain. Thank you so much :)
Nov. 30, 2022
I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique
Nov. 29, 2022
Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.
Nov. 25, 2022
I had an amazing experience, I will continue to use Postscript because of the help with getting text out to my subscribers. Thanks Sandy
Nov. 15, 2022
The best! So easy to use and their customer service team is incredibly helpful and extremely fast to respond.
Nov. 15, 2022
Postscript is amazing! SMS marketing is a game changer! Their customer support team is very helpful! They answer your questions right away! If you don't have them, you should!
Nov. 9, 2022
Faith was so kind and helpful! Answered all my questions and explained what was going on!! Definite 5 stars for her!!
Nov. 7, 2022
Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!
Nov. 4, 2022
WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!