All reviews

Rating Breakdown

  • 5
    96% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2020

just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Great app! modern, authentic and customer service is great! Zev, was outstanding walking us through automations.

Store

NCMPRBL

Using app

3 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Amazing..Way better than Attentive. Full Self Service and Customer Support is amazing and supper responsive.

Store

SwissRX

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

INCREDIBLE customer support and seriously the best SMS app we have ever used!! Give em your money, they will make you more!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

We recently made the switch to Postscript and have been extremely impressed with the customer service (shoutout to Zev!), the ease of the platform, and the integrations Postscript offers us. Their CS team is always available to help and answer questions. It's easy to setup new automations and campaigns that drive revenue and grow our SMS list and last but not least Postscript easily integrates with many platforms/tools we already use to give our customers a cohesive experience.

Using app

17 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Postscript is by far the best text marketing app on the market. Has made an incredible difference in our sales and marketing strategy. Shannon is an absolute rockstar!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

We at agood.com, use Postscript for all International customers and the power of what you can do with the platform outcompete all other options. Especially if you are looking into customisations and subscriptions. Customer service is 5 stars

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 5, 2020

Great support! lots of flexibility to configure different flows for mobile vs desktop, and the ability to tie a click from an unidentified mobile device through to checkout so it gets properly associated with the shopify customer is clutch.

Using app

29 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Fantastic team here, and an even better app. From 0-60, this team provides best in class service and support. We love everything about Postscript!

Store

OLIPOP

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Totally happy with the app. We can now communicate with our customers more efficiently! Plus the customer service is absolutely amazing!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Customer service is great, always a quick response. Great price and lots of features to use. I'd encourage anyone to test this one out first, I don't think you'll want to find another one.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

I had some issues with activation for my automations so I messaged support for help. It was 12:30 am EST and I was't expecting a response however they knew the issue that I was having and solved it promptly! Great customer support!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

I worked with Shannon on helping me get everything setup properly and she was amazing. Thank you Shannon.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 3, 2020

Have you ever had an 100% open rate? Well here ya go! Postscript is awesome and the team is even better.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

This is a Great App! It has increased sales and conversions. They have great customer service also!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2020

Using Postscript 2 months and it generates sales on autopilot. Customer Service staff are awesome

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2020

Have been using Postscript for about 6 months now. Has given really good ROI and is pretty easy to use. Their support is also super helpful. 100% recommend!

Using app

Over 1 year

Total reviews

11

Average rating

4.3

5 / 5 Share

July 30, 2020

This app has shown as great new revenue on top of what we're doing from other channels like email. Perfect addition for any shopify store and super helpful, prompt customer service for any questions.

Store

Woolx

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2020

This app is single handedly changing our business...their automation features and analytics give you a clear cut picture of how their platform is helping drive revenue to your online store. Shout out to Shannon @ tech support. She answers all of my questions and makes sure that everything is running smoothly for me and my team.

Store

Realize

Using app

About 14 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

July 29, 2020

Awesome customer service! Pop ups converted very quickly and very effectively. Easy to integrate and when you can't figure out something their customer service is very helpful

Using app

About 1 month

Total reviews

5

Average rating

3.6