All reviews

Rating Breakdown

  • 5
    96% (1,106 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,157)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2020

We LOVE Postscript for several reasons. 1. It does both SMS & MMS meaning you can send GIFS and pictures which really help keep the text messages fun and light and feeling less intrusive to the customer. MMS is something not all "text" platforms offer that's a huge bonus to our brand. 2. Their customer support is AWESOME! They're fast and friendly, but because the platform is so good it's not like you need to contact them often anyways. (Thanks Shannon) Might seem pricey, but worth it 100%

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 21, 2020

The staff has a very quick response rate and are very helpful! The app has boosted my sales as well! I'd definitely recommend, it's easy to set up, use, and see results.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2020

Awesome App with great customer service! I am using it for subscription recharge and sms reminders. Would recommend postscript!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

App is so easy to use and the converting percentages are incredible. Not to mention the tech support is amazing!

Store

Apothia

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2020

A+++ SERVICE. Always ready to chat and help. Seems I always have the same rep. extremely helpful. If you use this APP right it can bring in some big money.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2020

So far, the customer service has been amazing. Zev helped me with some questions I had, EVEN on a SUNDAY. He was able to answer all my questions and seemed genuinely happy to help me! He's quite funny as well. I look forward to seeing what else this app has to offer and will leave an updated review after I've used it for a month or two! :)

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2020

Price is great & its really easy to use. A lot of customization options so you can narrow your customer to send out SMS/MMS.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Great customer service, much better than the previous app I installed for SMS alerts. Extremely user friendly!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

We were intrigued by the 5 star reviews and of course we couldn’t agree more! This app is amazing and the tech support is the best we have seen. Excellent! You will love how easily this app is integrated with your store. There is so much you can do with it. 5 stars :)

Using app

14 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 14, 2020

Postscript has seamlessly helped us hit our stride with our SMS triggers and broadcasts. Its UX is easy to use and provides you with the tools needed to run a successful SMS program.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2020

PostScript team has been on point!! They really focus on their product and customer support. Every time I needed help they were quick and very detailed regarding troubleshooting the issue.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 11, 2020

This is the easiest app to install and is accompanied by an ALL STAR customer service. I was up and running in 10 minutes!!! Thanks!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2020

Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2020

We are just getting setup, but the pre-sales support from Shannon was excellent, she answered all the questions I had. We'll report back with results once we are up and running.

Using app

31 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2020

This is the SMS automation app we had been looking for forever. Simple setup, well designed popups, pre-loaded templates, and excellent support. We would highly recommend this app if you're looking to grow your shop through sms marketing.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

Great App - easy to use and set up. Support is amazon and can teach you the ropes and answer all your questions. We look forward using SMS in our marketing efforts.

Store

tilt

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2020

Great app and team building the product. Ive been through every different platform offering SMS/MMS marketing solutions and Postscript has been the only company to do it right! highly recommend.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2020

We're extremely happy with Postscript and how it's been performing for us. The abandoned cart series and shipping updates are working better than expected!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 8, 2020

One of the best apps if not the best shopify app out there. Match your Klaviyo flows on Postscript and you're going to be in a great place. It's a guaranteed ROI boost at a great cost. Zev on their customer support team is the best.

Using app

20 days

Total reviews

2

Average rating

5.0