Postscript SMS Marketing
Build incremental revenue and scale relationships with SMS
Rating
4.8
feedback
1,964
chart
#2,313
All reviews
Rating Breakdown
Feb. 1, 2021
So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.
Feb. 1, 2021
I am going on 2 months with Postscript now, and I do not have one bad thing to say. It has totally changed the game for me as a small boutique. I just got my January email and I hit $4000 in sales generated JUST from my SMS! And I am still just starting to grow my text list! The numbers really speak for themselves and are enough to make me want to stay with Postscript... But the icing on the cake is definitely their customer service. They always respond super quickly, they are helpful, nice, and quite funny! I have not had a bad interaction with them and they are always willing to go above and beyond to help me execute all the crazy ideas I come up with for my customers! It's an 11/10 for me. I really wish I would have found them sooner!
Feb. 1, 2021
My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.
Jan. 29, 2021
Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.
Jan. 29, 2021
So far so good! This app does exactly what it says it will do. I had a minor billing issue and Bryan handled my issue with quickly and was very professional. I would recommend this app to any business!
Jan. 29, 2021
had a little snag at the beginning, but reached out to customer service and they responded and fixed my issue within minutes! excellent app and great customer service!
Jan. 28, 2021
love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees
Jan. 28, 2021
Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!
Jan. 27, 2021
I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer
Jan. 27, 2021
This app is so user-friendly, and the chat rep, Sylvia, was so thorough walking me through everything & was so kind & patient.
Jan. 27, 2021
Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions
Jan. 26, 2021
I recommend postscript, it's a wonderful app, easy to use, also you will find an amazing team of support. I recommend truly. sebastien
Jan. 26, 2021
The app is great and the support is excellent. I was able to resolve a complicated issue within minutes and it felt like I was talking to a real human.
Jan. 26, 2021
Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.
Jan. 25, 2021
I am still learning this application but customer service is so quick which is so helpful. Would definitely recommend.
Jan. 25, 2021
Great app. Good interface and customer support. Kind of weird I could not end free trial early to go ahead an upgrade though.
Jan. 25, 2021
This app is excellent! There's so many marketing tactics integrated into this app. They even offer classes to help you understand the power of sms marketing. Customer Service is also excellent. Had an issue with my QR code & Sylvia was extremely helpful in helping me solve my problem. She offered many tips & was very kind!
Jan. 25, 2021
I am new to sms marketing, I tried another company and it was difficult to navigate through their system. So I decided to switch and it is the best decision ever. With great customer service as Sylvia shown I am well on my way! I'm so excited to get started, Thanks Sylvia!
Oct. 5, 2021
Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.
Jan. 25, 2021
I just started using and I'm excited for all it can do. Service is definitely ready to help! Thanks!