All reviews

Rating Breakdown

  • 5
    95% (1,105 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,156)
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5 / 5 Share

June 25, 2020

Very easy to build customized drip campaigns, user-friendly platform, really great and speedy customer support, too!

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2020

4 stars to Zev for being quick, personable and actually helpful. Then another star for having a cool name.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

Easy to use and install with Shopify! Customer service is quick to respond and helpful. Works great and can see it being beneficial in many ways going forward.

Using app

1 day

Total reviews

7

Average rating

4.4

5 / 5 Share

June 24, 2020

The customer support for this app is outstanding. The person I chatted with linked me to an updated article that had all the details I needed. I appreciated that the article was updated last week with current screen shots. Nothing worse than a help article that hasn't been refreshed in a coupel of years. Also, love the gif option in chat.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2020

Pretty new to the app but it was very easy to set up. Loved that the featured are clearly communicated so we knew that it would do what we needed. Reached out to support with a minor question and the response was very quick and detailed. Love that they seem to provide the same level of customer service we like to give our own customers.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

App works great, I've captured some sales I would have otherwise lost. Support is amazing...personal, stateside, and they really try to connect with their customers

Using app

26 days

Total reviews

2

Average rating

4.0

5 / 5 Share

June 24, 2020

Awesome app, Can say best out of competitors. It has all the features to grow and expand your business to the next level. Their support team is very active and ready to guide all the way through. Totally recommend.

Using app

About 13 hours

Total reviews

33

Average rating

5.0

5 / 5 Share

June 24, 2020

Helping right off the bat. Super easy set up, quick and ready templates to get you going. Overall, seeing nice lift in just the first couple of weeks we've been using it. more to come.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2020

Postscript has been awesome for us. We've used it for many of our stores and the level of customer service is unmatched. Love these guys. PS. Big ups to Zev... The man loves his pizza.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2020

We love Postscript and the team! Their support is awesome and SMS has been able to help us enrage with our customer in a unique way. Would recommend if SMS fits your brand.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

Postscript was the first SMS app I used very successfully. I trialed two other major SMS platforms and was disappointed that neither had a fully functioning Klaviyo integration. I eventually came back to Postscript because it was the only one that allows you to effortlessly and instantaneously sync your klaviyo segments to your sms account and therefore seamlessly match your email messaging to your sms messaging. I can handle everything by myself in the platform and don't have to have their team installing anything, reviewing and confirming messaging, or generally being in the way of my processes like what I experienced on the other platforms. Plus, their customer service has been top notch, super responsive, and super helpful. SMS has become a major marketing platform for us and I'm very happy to be with Postscript

Using app

10 months

Total reviews

14

Average rating

5.0

5 / 5 Share

June 23, 2020

THE BEST TEXT APP THERE IS! Extremely helpful in growing our business. The team is also very responsive and professional. Zev even caught an error on our end and was quick to bring it to our attention.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

Great app and nice and funny customer service. It really helps you to grow your audience! thank you Zev !!

Store

RENERO

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

Super helpful and quick support. Every time I've used the chat function, I've had great response. Thanks Zev!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 22, 2020

Super excited to start using this app. We're early into our trial and just setting everything up. The support staff have been great - very responsive, helpful and patient! Excited to start implementing the Postscript features!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2020

Helpful staff, and they help brands collect phone numbers the right (compliant) way. Been working with them for over 3 months now.

Store

Populum

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 21, 2020

Fantastic support, waiting to see if it makes a big difference for our visitors.. but so far so good!

Using app

About 1 month

Total reviews

32

Average rating

4.3

5 / 5 Share

June 19, 2020

I worked with Zev on an issue with my credit card and he was patient and kind and hung in with me to try to figure it out. Great customer service!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2020

They were very helpful and responded very quick!! I had an issue with my campaign and they were able fix it. Love this app!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

It is one of the good apps that I came across for sending SMS campaigns. The support team was incredible.

Store

GBNY

Using app

About 1 year

Total reviews

9

Average rating

5.0