All reviews

Rating Breakdown

  • 5
    95% (1,105 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,156)
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5 / 5 Share

June 11, 2020

You need text marketing and you need this app we have increased our revenue by 30% since moving to postscript. Our Marketing agency showed us this and now we are hooked. We have over 7 text automations setup.

Using app

4 months

Total reviews

12

Average rating

4.9

5 / 5 Share

June 11, 2020

One of the great things about this app is the amount of segments and filtering they allow brands to do to contact the right group of customers. There are an endless amount of filters that you can then automate on top of, which makes the app very versatile in nature. If you learn enough of their platform, you can really customize it to the experience you want to build for consumers. Also, not to mention, their live chat is fabulous! I have so many questions while learning the ins and outs of the system, and they make it super easy by connecting to a support agent in minutes to answer your question. Very prompt. Everything I look for when choosing the right partner to work with on our store. Thanks to the Postscript team and Adam for being so helpful in on-boarding me :)

Store

Zenergy

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

Awesome SMS platform. I tried a few from the Shopify marketplace but none impressed me as much as Postscript. The alternatives did not have segmentation on the level of detail that Postscript provides. A bonus is that they recently redid their pricing model, compared to the other alternatives this is a better cost effective option. There is no base rate + cost per msg, just a very simple monthly credit system, no hidden fees. Their support is also top notch, they were able to make a custom adjustment I needed for segmentation.

Store

ASRTD

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2020

Before downloading the app I spoke with Zev in customer service and he was very nice and professional. He answered all of my questions and gave me more info which really helped me to decide to download this app. it's perfect for my business. It has everything i was looking for in a text marketing app. also Steadman was nice and helpful as well. Great team! Excellent customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Customer service is awesome!! Setting up texting to send fun wallpapers and art to customers- excited to learn more about it too!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

absolutely amazing app! as of right now our ROI is about 15X and we only had the app for a month. As one of our most profitable app we definitely recommend it. By the way, the customer service is amazing! Every single time we needed them they were there to assist us within minutes! Thank you Zev and Shannon for all the assistance and congratulations on the app itself!!!!

Using app

2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

June 10, 2020

Excellent customer service! Shannon was helpful and knowledgeable. She when over and beyond to assist me with my store. I would definitely recommend Postscript.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2020

Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2020

Great for SMS marketing! Zev helped me install it and it has been a great help in connecting with our customers.

Store

STRATA

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2020

The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2020

One of the best apps for SMS marketing I have found for shopify stores. Very useful and user friendly and setup takes minutes. And Zev from customer service is a class act. Really good setup and tech support.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2020

Great CX support! Super helpful for people who are totally new to SMS. I wish I could give more stars!

Store

TUSHY

Using app

19 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 8, 2020

Excellent tool, support and resource. A++ tool! Thanks Shannon for your excellent onboarding and help!

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2020

Support is wonderful. Thank you Shannon and Postscript. This is worth every penny, expensive relatively but conversions have been great.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2020

I love this app for SMS marketing. Easy to use, set up and the customer service is also great. I definitely recommend it.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2020

AMAZING CUSTOMER SERVICE and prompt to the point answers. I absolutely enjoy the app so far. Would definitely recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

Great SMS platform, seamless integration and stellar customer support. They're definitely leading the SMS game!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2020

Shannon (and Zev) and this APP are tots amazing! She rocks and had an awesome ideas to help us launch our SMS program!

Using app

About 1 hour

Total reviews

16

Average rating

4.8

5 / 5 Share

June 4, 2020

Postscript has won our business for life! Shannon and the entire team helped our team with the entire integration. As a startup of non-tech founders, they were patient and put forth 100% willingness to guide us through setup! I encourage any entrepreneur, business owner, and Shopify stores to use their amazing software. The people and customer service separate this company from every other SMS platform.

Using app

9 days

Total reviews

2

Average rating

5.0