All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Jan. 6, 2021

Excellent customer service. Thanks Shannon for helping us during our free trial :) already seeing results.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Best tool for text message marketing hands down. Popup toolset is very useful as well. complete package.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

I needed to automate my sms marketing from typeform and the service was great. Really appreciate it because it helps get my tasks done quicker.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Store

Huron

Using app

15 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

App is used for SMS marketing for my shoetique. Was having issues with uploading images for automations/campaigns. Reached out to customer service on New Year's day and was assisted by a fellow Tennessean named Shannon. She was super helpful and very sweet. Used the recommendations for sizing she gave and it worked. Thanks so much for your help, Shannon!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

The customer service is fantastic. They helped me out over the holidays with all my new user questions even though they didn't need to because they weren't officially working that day. That's above and beyond. I am super excited to have this app now!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Sylvia from Customer support was very helpful!! Got my issue taken care of in less than five minutes! I get tons of sales as well, text is better than email for my niche.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I just started this application. So far the support team is excellent. I look forward to using the the app.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.

Using app

16 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2020

This app is very good and the support is outstanding! They answered all my questions and checked all my automations on the spot. I'm saying this because it could be a bit confusing setting everything up for the first time.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

I use this app to market via sms and this app is the best tool for converting sales! So easy to use! I love the different insertion options to make your sms super fun!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Great app! A huge plus for me to give this a 5/5 and going out of my way to leave a review is their customer service. New apps are always alien to me, but their CS (Bryan especially), answered all my questions and was very fun to talk to.

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 28, 2020

Very helpful customer service. Walked me through every issue and question I had which made learning the app easier.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 28, 2020

By far one of the best apps offered with amazing customer service. Sylvia was a great help! Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2020

I installed this app 2 days ago after checking a lot of apps in the store. They are a class apart & really care for customers. You will know what's sms marketing all about. The service attitude seems just right, they attended on Christmas eve too, hard to believe! Rocking team, awesome!

Using app

12 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 24, 2020

Definitely my go to app for SMS. They even answered my support on Christmas eve. Support is awesome. Service is awesome. 'Nuff said.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

This app has been a game-changer for connecting for customers so far! It's very user-friendly, and customer service has been great at helping me through how to set up keywords and automations. Everyone should give SMS marketing a go, at the very least for select VIP customers as it's an untapped channel.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I have just started using postscript today and I already know I am going to like it. They were super helpful and quick to answer all my questions!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I've been using postscript since October. Love the free trial and support is very helpful. You won't be lost with them. I recommend

Using app

7 months

Total reviews

1

Average rating

5.0