All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 22, 2020

Incredibly nice support team. Shannon was very empathetic and responsive to my needs. I appreciated her allowing me to test features after my trial.

Store

ELAVI

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 22, 2020

Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.

Store

OJOOK

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I love being able to reach out to my customers. This helps me beat the FB algorithm and give me customers important info! The ability to set up the automations really helps personalize everything and makes it very easy to use!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Postscript has been very help to my business, by allowing me to quickly get information out to my customers, such as new arrivals and sales. On top of that their customer support is so Awesome, Fast, and Very Helpful. Shannon was so patience, and gave me precise instructions that allowed me to fix my issue in minutes...along with giving me an encouraging words to conquer the areas of the app, I wasn't familiar with!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

This app is easy to use, Klaviyo integration and the ROI is very good! Plus excellent customer service.

Using app

About 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Postscript not only has the most amazing support, but their product is also top-notch. Every marketing SMS we send generates profit and the features are exactly what we need.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

I'm new to this app but their customer service is amazing and I'm really excited to see how it helps me market to my customers! So far 10/10!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I am new and just getting started, but I've found their customer chat to be very communicative and helpful. They do their best to test and resolve issues. Great for small business.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I worked with Bryan and he was great at helping me understand segments and ensuring I had my Klayvio integration set up properly! The whole team is fast and knowledgeable. I love postscript!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

EASY TO USE APP! HELPS MAKE ME ALOT OF MONEY! CUSTOMER SERVICE ON POINT AND VERY HELPFUL! ITS A MUST HAVE ON YOUR STORE

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Excellent customer services when, I was having trouble connecting to my website. The app is best for SMS.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use text service! Customer service has always been very quick to respond and help when I needed it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Easy to use after a bit of trial and error. Really clean and straight forward. Amazing customer service!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Only a few days in but the customer service has been spectacular. Really excited to see the ROI this new marketing channel will provide.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0