All reviews

Rating Breakdown

  • 5
    95% (1,105 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 100% (1,156)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2020

It has been an absolute pleasure working with the team at Postscript. From their strategy insights to their customer service they have been invested from the beginning in helping us grow our business and get the most out of their tool. Couldn't recommend them enough as a text solution for business!

Using app

10 months

Total reviews

8

Average rating

4.9

5 / 5 Share

June 2, 2020

Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

I'm just getting started and trying to figure out if this app is a good fit for our mid-sized company but so far it seems like a really great fit. Getting my account set up was easy and I had a very helpful consultant via their messaging chat. Zev helped me out with a few onboarding questions and was a bright spot in my day. I would highly recommend giving them a shot with your business.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

Very quick conversions, help land sales almost immediately. Great customer service! Thanks for the help Zev.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2020

Zev took the time on a late Saturday night to get me set up with automation and figure out an issue. Excellent introduction this this company! Thank you so much for the great customer service.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 29, 2020

Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Excellent app. Makes being compliant easy and the training/UX of the app drives you towards best SMS practices. Their base flows/campaigns are great starter templates and you will see value right out of the box. One of the few SMS Marketing tools that does Shopify Checkout opt-in well, some don't do it at all which is a deal breaker in my mind. As well as some great integrations (we utilize Klaviyo and being able to combine our sign-up forms was a key requirement for us). Lastly, their Live Chat support has been insanely good. I get responses almost instantly and their CS team is extremely helpful and has never failed me. Look forward to building our SMS strategy out more with Postscript and seeing how they evolve to bring more value to our marketing.

Store

Proof

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2020

I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

Great customer service, quick to get back and solved all my issues with no fuss. Easy to chat with

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

I just started using this app on Monday and im impressed already. I only set up one campaign so far, but it's very easy to use. I also needed help with a product link and Zev was very helpful! He provided insight that product uploads take up to a day to sync with Postscript, but gave me an alternative to add the direct url link instead. And it still sends as a shortened link. Looking forward to continuing with them. 5 stars so far!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

Amazing app, even better support. Zev stayed on chat with me while I set it up, took all of a couple minutes, and we are already collecting subscribers. Jumped ship from another provider mostly for the segmentation and ease of use of the platform, which looks amazing. Nice app. Can't go wrong here.

Using app

35 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

May 27, 2020

Postscript is definitely the go-to app for SMS Marketing in my experience. It's perks seem greater than the rest.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2020

Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.

Store

Blume

Using app

15 days

Total reviews

13

Average rating

5.0

5 / 5 Share

May 26, 2020

Great app - easy to use, but above all, great customer service with real people who actually respond right away. I have worked with Shannon and she's been outstanding in helping us out.

Store

AZOTH

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2020

Great customer service! They are always willing to go above and beyond for you. Love this app! Their SMS flows make our program that much easier.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Awesome app, great support! Highly recommended for Shopify + reCharge stores! Love how many integrations they have.

Using app

6 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 22, 2020

Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!

Using app

15 days

Total reviews

2

Average rating

5.0