All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 9, 2020

I'm still pretty new to PS so I've got to work on building my texting list, but I can already tell this will be a great investment for my business. Subscribers open (and click) my PS texts far more than my emails with the same content. I love the GIF and photo options, because they help keep my brand personable. And, just like all the other reviews state, the customer service/chat option is fantastic. Everyone responds timely and is more than happy to help.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Been using this app for about 4 days now. Setup was quick and easy. Great features. I still need to play around with the various options/functionality but no complaints so far. What is truly amazing is the customer service. Super quick and prompt support from the team. A couple of times I have got Sylvia and she is just awesome. Courteous, knowledgeable and extremely helpful - this is exactly what customer service should look like!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Postscript has already increased our SMS subscribers by almost double in the first week of using the app. Plus their customer service is off the charts good! Always helpful and extremely personable.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

I was having a little bit of hard time understanding and editing the page but Sylvia was such a big help, she edited everything for me and even made a little video so I can do my edits next time, I have had already good sales from just the subscribe pop up

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

The support team is very dedicated and determined to help you solve your questions. The app works good and the features are complete.

Store

GFTD LA

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

This app is incredible! I messaged to get some help with something I couldn't figure out and Sylvia helped me in no time at all! Customer support is great and i would definitely recommend!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Bryan and Shannon was extremely helpful and quick to respond to the issue I had. This is a great app, and I highly recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

I accidentally deleted a keyword and Sylvia was super quick and helpful in getting it back up. Postscript has been extremely easy to use and is already bringing in revenue! The compliance and integrations are gold standard. Don't sleep on this app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

this app is truly awesome and so is customer service. Been using Postscript for over a year and have really seen a great ROI

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Great so far. I just started using it and it converted people so far. It's great it came with it's own automatic popup that I didn't have to manually create. Loving it so far

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

This app is so easy to use and great for my marketing strategy! The customer service is fast and they always answer my questions and help me. Great pricing as well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

The app is wonderful and the customer support is even better. Anything you need these reps will get done!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

This has been such a wonderful tool to connect to our clients! As a small business with a hardworking team of women who each wear several hats, we needed something easy to utilize and effective. Postscript has been a wonderful addition to our company. Thanks to Shannon for all of their help! Great customer service!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Great integration with klaviyo! Super easy to use! Very new to it, but so far so good! The customer support team is also so helpful (aka Zev!)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Makes texting customers easy! I was able to set up my account within minutes and launch my first campaign same day. Luckily was able to onboard people into my text group and have been able to capitalize on it for the Holiday Season! Thank you to Zev and the team @ Postscript!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Shannon was very helpful and responded quickly, solved my problem in a short time. It was a great support experience, thanks a lot!

Store

139DEC

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 30, 2020

Shannon was so helpful with answering questions for me concerning uploading contacts. So excited to start working with postscript!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

So many good things about this company. 1. SMS in ecom just works (in general), it's a no-brainer. 2. They have super customizable campaigns & segments available. 3. The customer service is seriously Second-to-none. You won't regret it!

Using app

Over 1 year

Total reviews

8

Average rating

5.0