All reviews

Rating Breakdown

  • 5
    97% (1,900 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Nov. 30, 2022

I love post scripts! They have been so helpful with any issues I’ve had. They have great automations and it’s super easy to use! Just what i needed for my boutique

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

PostScript is great for our SMS marketing and their customer support was really helpful and fast to resolve some billing issues that we had.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

I had an amazing experience, I will continue to use Postscript because of the help with getting text out to my subscribers. Thanks Sandy

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

The best! So easy to use and their customer service team is incredibly helpful and extremely fast to respond.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Postscript is amazing! SMS marketing is a game changer! Their customer support team is very helpful! They answer your questions right away! If you don't have them, you should!

Store

Style24

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Great app! I have been using it for a while now and have no problems. The customer support is great!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Faith was so kind and helpful! Answered all my questions and explained what was going on!! Definite 5 stars for her!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

excellent customer service. We have some problems with our campaigns and they were very efficient. the chat is very useful

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

the customer service experience is A1! If I could give them 10 stars I would! I love everything about Postscript with the small exception that the credits don't rollover over month to month, other than that I ABSOLUTLEY LOVE IT!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

Faith on the support team was a rockstar in helping out with a keyword configure/opt-in issue. Support has always been helpful and very responsive. Can't wait to see how the platform continues to evolve.

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 27, 2022

Very Helpful with all my problems and very quick to answer my questions didnt have to set there and wait a long time. Great customer support!!!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

This app is great and the customer service is even better. I've contacted them NUMEROUS times and they always answer promptly and help me sort out my issues no matter how complex or how long it takes. SMS marketing is necessary and Postscript is the official platform to use!

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

Normally they're closed on weekends but I was able to get in touch with Adam Turner at 8am on a Saturday! He was in such great spirits and after explaining to him the problem it was rectified in less than 5 minutes. We're opening today and wanted to use to service so it freaked us out when we ran into the problem at 3am and couldn't figure out the Billing issue. Thank you so much again Adam T!!!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Excellent customer service. Extremely responsive and helpful. I get nervous utilizing apps with my website because i dont totally understand the back end. This company addresses any questions immeditely. Its also my first SMS marketing app ive downloaded. Great layout, easy to use, cant think of anything else i would need out of a service/app like this

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 12, 2022

Super easy to navigate and the live chat option is the best one out there if I run into a snag! Faith helped out super fast and got me going!

Using app

About 2 years

Total reviews

4

Average rating

5.0