Postscript SMS Marketing

Sept. 13, 2022

Works as intended and advertised. Good customer support with fast response time. Sends SMS integrates with Shopify.

Sept. 12, 2022

I love this app!! My ROI has really increased! Amazing staff/tech support also! Always so easy to handle any issues or questions I have!

Sept. 12, 2022

Excellent customer service and SMS solution. We just installed it and were able to understand the dashboard and how it works and we had some questions that were solved via chat veru quickly.

Sept. 8, 2022

Amazing customer service and great app thus far! Developer also confirmed it's ADA friendly so thats a huge plus for us. Thank you to Taylor and Faith for helping us out!!

Sept. 7, 2022

I used this app to help create a phone subscription sign up and customer subscription list for my store. I like the app a lot however there were a few things I was confused on. I went to chat support and Faith from PostScript was extremely helpful in answering all my questions very fast and informatively. She was very nice as well. I would definitely recommend to others!

Sept. 6, 2022

We've been using Postscript for about 2 years now and it's a great affordable SMS service for small businesses. Compared to other SMS marketing services out there (Attentive and the like) that charge 10x or more, we feel that Postscript provides 90% of the functionality of these other large providers. Over time PS has improved their services (e.g. Flows) that now I feel it's likely just as good for a fraction of the cost. Highly recommend PS if you're a small biz getting into SMS marketing or even if you're a larger one that's more established that needs to get up and running ASAP>

Sept. 1, 2022

I was having some delays with test text message and Sandy was SUPER helpful!! We got it all figured and she was very friendly as well!

Aug. 25, 2022

Awesome technical support. We are looking forward to using this app full time and we can already see the possibilities. The flow builder is so easy.

Aug. 24, 2022

: Easy to use / Highly profitable : A++ customer service : A++ Employees Everyone who runs an online store should take advantage of post script.

Aug. 19, 2022

Top notch customer service! Fast response in chat, solved my problem and went way beyond to make sure I was a happy customer.

Aug. 19, 2022

Great customer service and very user friendly! I've been looking for an SMS for a while and this one takes the cake :)

Aug. 11, 2022

Rachel was awesome in helping me sort out some issues I was having! Thank you Postscript for having such an awesome customer service team! Much appreciated!

Aug. 10, 2022

Okay, so let me tell you about Faith! She is a total rockstar. I have contacted support teams from Facebook, Shopify, Smile rewards, and Postscript all in the past 3 days and Faith by far has been the most helpful, knowledgeable, and informative! She dove into my text discount issue and helped me diagnose the problem. I'm so glad she was my customer support agent!!

Aug. 9, 2022

I'm new to SMS marketing and Postscript has been a really user-friendly app. The customer service is excellent, anytime i've had a question they've always been extremely helpful and thorough. Today I chatted with Sandy who helped me with my own self-created technical difficulties! Thanks Sandy!

Aug. 5, 2022

Taylor was great and provided great resources! This is all very new to me and I am grateful to have so much help!

Aug. 4, 2022

the best, great pricing, great features, easy to setup and responsive support and educational videos to get started

Aug. 4, 2022

great customer service, my issue was solved very quick and prompt. just started using the app and its looking promising

Aug. 2, 2022

I am VERY new to SMS marketing so I had a ton of questions getting everything set up to flow for my business and Sandy and Rachel have been SO great at answering all my questions - sending over links and making sure everything was running smoothly - I haven't sent out any texts yet, but just on the customer service alone its a win!

Aug. 1, 2022

I HAD A LITTLE BIT OF A PROBLEM AND FAITH WAS HELPING ME ON THE ONLINE CHAT FIXED THE PROBELM AND DID AN AMAZING JOB!!!!!!! GREAT SUPPORT

July 29, 2022

I was experiencing a few issues with my Klaviyo/Postscript integration, and the customer support team at Postscript is unlike any other support team I've ever worked with. Every time I use the chat feature, someone responds immediately and actually sounds like you're talking to a friend. The team has gone above and beyond to help me solve my problem (including sending screenshots and asking really good questions). Usually with other customer support teams, you create a ticket that is answered in a while in a vague/scripted way. HUGE shout out to Faith from the Postscript team for truly acting as an extension of our team and helping expedite approval processes for us. Faith tried MANY different solutions to try to assist and I appreciated her persistence and resourcefulness. Highly recommend knowing you WILL get the support you need.